HomeHub 2 as Modem

Can I use the Home Hub 2 only as a modem? I am guessing it would be by using the DMZ setting, by giving my intended router the external IP address. Is there any possible way that I could use another router to do its stuff, using the Home Hub just as a modem, with or without the actual hub phone?
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Hi Habbakuk,
Unfortunately this is not possible at the moment, but there are other hubs that you can buy that can do this for you.
Cheers,
Chris
BT Moderator Team.
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    Hi David,
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  • The Flashing Orange Power Light Of Doom! [HH3]

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    It should be quite easy to prove by bypassing the hub and connecting the modem to the PC, then setting up a broadband PPPOE connection.
    Here's some instructions provided by Rygg
    try a direct connection to the modem. This will rule out your homehub and internal wiring as the fault.
    1: Remove the homehub from the modem
    2: Connect your pc/laptop into the modem using LAN1 port 
    3: Open network and sharing centre on windows and click set up a new connection or network
    4: Connect to the Internet (the top option) then click make a new connection Broadband PPPoE
    5: Username [email protected] and the password as anything you want
    6: connect, if it cannot connect, just keep pressing try again if this happens and it will eventually connect.
    If you found this post helpful, please click on the star on the left
    If not, I'll try again

  • Consistently lag/ high pings.

    I have been having problems with my bt infinity. When I am gaming or using skype, both of which I do every day, I normally lag.By lag I mean the response time from me to the server increases from about 40ms to over 500ms. I often lag multiple times a minute making gaming and using voip services like skype unbearable.I have been having this issue for the past couple of months.I have done multiple traces routes to various websites, when the lag does happen, the response time stays consistent within my network and to my local exchange on the ip 172.16.18.9 at around 20-30ms. However the response time from the 31.55.165.201 which is from the bt network increases the response time to 550ms. This leads me to believe that when the lag does happen the problem is not with my local network or my local exchange but with the bt network itself.
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    djd206 wrote:
    I have tried the usual of power cycling my bt homehub and the modem. I often do this everyday, but never fixes the problem.
    I recommend you don't do this. DLM will think there is a problem and will increase interleaving and delay on your connection.
    If you found this post helpful, please click on the star on the left
    If not, I'll try again

  • Openreach - How I can connect my PC directly into ...

    Can you please let me know how i can connect my computer directly to white coloer modem box "Openreach"?
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    Solved!
    Go to Solution.

    Step 1: Remove the homehub from the modem
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    Step3: Open network and sharing centre on windows and click set up a new connection or network
    Step4:  Connect to the internet (the top option) then click make a new connection Broadband PPPoE
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  • Hub 3 needs to be restarted every day to restore s...

    Hi
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    All ususal checks completd
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    Reset the Hub and Hey Presto, speedy Wifi and Lan for a few hours.
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    Get home from work, slow again, and around in circles we go for another week.

    Make a direct connection from your PC to the modem which will eliminate the homehub. Follow this guide to do that. Use your computer as normal for a while to see what speeds you get. If the speeds do not improve you will know it is probably a faulty hub. Obviously you can not use wireless devices or other wired connections when doing this.
    Step 1: Remove the homehub from the modem
    Step2: Connect your pc/laptop into the modem using LAN1 port
    Step3: Open network and sharing centre on windows and click set up a new connection or network
    Step4: Connect to the internet then click make a new connection Broadband PPPoE
    Step5: Username [email protected] and the password as BT
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  • Infinity2 dl 1Mbps up is fine :/

    So my Infinity has been ok since install a while ago. Recently dropped from 50 to about 30 then yesterday dropped to about 4 down to 1.1
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    Advance test ip profile is 63Mbps
    So I spent 5 hours on online chat support testing testing . Usual issue of can't do anything you must be wired to router. Made no difference.
    Sent a screenshot of the 2nd part of the test speedtest.btwholesale.com and tech said wasn't a BT test! Hmmm
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    Fingers crossed it's ok tomorrow more like they don't have a clue what's wrong and keep getting me to turn stuff off and re run speed tests :/
    They said if I request an engineer it's my cost!
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    Nothing new or changed in my house.
    Seems to have happened to others this.
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    Have you checked if there are any problems with the BT network in your area.
    https://www.bt.com/consumerFaultTracking/public/fa​ults/tracking.do?pageId=31
    If your IP Profile is where you would expect it to be this would tend to indicate that DLM (Dynamic Line Management) has not detected any faults on your line and lowered your speeds. I could be a fault at the exchange or a fault with homehub or modem.
    Do you have a separate Openreach modem. If you do you could bypass your homehub to rule it out.
    You can make a direct connection from your PC to the modem which will eliminate the homehub. Follow this guide to do that. Use your computer as normal and run a speed test. If it comes back OK then you know it's a faulty hub.
    Step 1: Remove the homehub from the modem
    Step2: Connect your pc/laptop into the modem using LAN1 port
    Step3: Open network and sharing centre on windows and click set up a new connection or network
    Step4: Connect to the internet then click make a new connection Broadband PPPoE
    Step5: Username [email protected] and the password as BT
    Step6: connect, If it doesn't,keep pressing try again until it does.

  • Surely it can't be 5 times....

    Forth call from the helpdesk today... still no changes or fix. 
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    From your connect speed it looks like you have a good connection, but that can be confiirmed by going to the troubleshooting section of the HH5 and looking at the statistics for the max up/down and actual up down sync speed in the helpdesk tab.
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  • Re: Upload speed issues

    I am tagging on the end of this thread as my issue seems very similar to the OP.
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    In order to rule out the Homehub as potentially being the device responsible for your speed loss, you can connect the Openreach modem directly to the PC and see if the speed improves.
    To do that follow these steps:
    Step 1: Remove the homehub from the modem cable
    Step2: Connect your pc/laptop to the modem via the cable instead
    Step3: Open network and sharing centre on windows and click set up a new connection or network
    Step4: Connect to the internet then click make a new connection Broadband PPPoE
    Step5: Username [email protected] and the password as BT
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    If you found this post helpful, please click on the star on the left
    If not, I'll try again

  • DSL keeps dropping out - why? :(

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      18:18:33,04 Jun.
      CWMP:session completed successfully
      18:18:32,04 Jun.
      CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE
      18:18:30,04 Jun.
      WAN Auto-sensing detected port ETH
      18:18:30,04 Jun.
      WAN Auto-sensing last connection port: ETH
      18:18:27,04 Jun.
      WAN connection WAN4_TR069_INTERNET_R_ETH1 connected.
      18:18:27,04 Jun.
      PPP IPCP Receive Configuration ACK
      18:18:27,04 Jun.
      PPP IPCP Send Configuration Request
      18:18:27,04 Jun.
      PPP IPCP Receive Configuration Reject
      18:18:27,04 Jun.
      PPP IPCP Receive Configuration NAK
      18:18:27,04 Jun.
      PPP IPCP Send Configuration Request
      18:18:27,04 Jun.
      PPP IPCP Receive Configuration Reject
      18:18:27,04 Jun.
      PPP IPCP Send Configuration ACK
      18:18:27,04 Jun.
      PPP IPCP Receive Configuration Request
      18:18:27,04 Jun.
      PPP IPCP Send Configuration Request
      18:18:27,04 Jun.
      PPP CHAP receive success: authentication ok
      18:18:27,04 Jun.
      PPP CHAP Receive Challenge
      18:18:27,04 Jun.
      PPP LCP Receive Configuration ACK
      18:18:27,04 Jun.
      PPP LCP Send Configuration Request
      18:18:27,04 Jun.
      PPP LCP Receive Configuration Reject
      18:18:27,04 Jun.
      PPP LCP Send Configuration ACK
      18:18:27,04 Jun.
      PPP LCP Receive Configuration Request
      18:18:27,04 Jun.
      PPP LCP Send Configuration Request
      18:18:22,04 Jun.
      OpenWiFi tunnel down
      18:18:21,04 Jun.
      WAN connection WAN4_TR069_INTERNET_R_ETH1 disconnected.[ERROR_ISP_DISCONNECT]
      18:18:21,04 Jun.
      PPP LCP Send Termination ACK
      18:18:21,04 Jun.
      PPP LCP Receive Termination Request
      18:16:11,04 Jun.
      Client associated: IP 192.168.1.68, MAC D4:878:A7:3D:29, host dhcpcd 4.0.15, Link Rate 39.0 Mbps
      18:13:52,04 Jun.
      NTP synchronization success!
      18:13:52,04 Jun.
      NTP synchronization start.
      18:13:20,04 Jun.
      Client disassociated: IP 192.168.1.68, MAC D4:878:A7:3D:29, host dhcpcd 4.0.15, Reason Code 4
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.79, FC:0F:E6:C4:2A:1A, PS3
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.78, 00:18:41:F9:90:92, dhcpcd 4.0.1
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.77, 10:9AD1:F1:F7, becky
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.76, 38:AA:3C:2D:B5:24, android-bc71095eee90f12a
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.75, B4:07:F9:80:C8:8F, dhcpcd 4.0.15
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.73, 00:0F:3D:F2:B5:64, richs-pc
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.69, 00:17:31:66:31:82, SparePC
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.71, 00:0F:B5:FBE:32, richs-pc
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.70, 00:164:58:E6:99, Moogies-Note
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.72, 00:18E:6D:6A:44, Moogies-Note
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.67, F81:11:18:E1:E6, richs-pc
      18:13:20,04 Jun.
      DHCP Lease expired: 192.168.1.66, 00:1A:4D:36:7E:7A, richs-pc
      18:03:20,04 Jun.
      DHCP Lease renewed for IP 192.168.1.65 to host android-19018583aad8148b (MAC 08:60:6E:AD:17:AF), duration: 1 day
      18:03:20,04 Jun.
      Receive a DHCP request: 192.168.1.65, 08:60:6E:AD:17:AF.
      17:56:39,04 Jun.
      CWMP:session completed successfully
      17:56:38,04 Jun.
      CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE
      17:56:36,04 Jun.
      WAN Auto-sensing detected port ETH
      17:56:36,04 Jun.
      WAN Auto-sensing last connection port: ETH
      17:56:31,04 Jun.
      WAN connection WAN4_TR069_INTERNET_R_ETH1 connected.
      17:56:31,04 Jun.
      PPP IPCP Receive Configuration ACK
      17:56:30,04 Jun.
      PPP IPCP Send Configuration Request
      17:56:30,04 Jun.
      PPP IPCP Receive Configuration Reject
      17:56:30,04 Jun.
      PPP IPCP Receive Configuration NAK
      17:56:30,04 Jun.
      PPP IPCP Send Configuration Request
      17:56:30,04 Jun.
      PPP IPCP Receive Configuration Reject
      17:56:30,04 Jun.
      PPP IPCP Send Configuration ACK
      17:56:30,04 Jun.
      PPP IPCP Receive Configuration Request
      17:56:30,04 Jun.
      PPP IPCP Send Configuration Request
      17:56:30,04 Jun.
      PPP CHAP receive success: authentication ok
      17:56:30,04 Jun.
      PPP CHAP Receive Challenge
      17:56:30,04 Jun.
      PPP LCP Receive Configuration ACK
      17:56:30,04 Jun.
      PPP LCP Send Configuration Request
      17:56:30,04 Jun.
      PPP LCP Receive Configuration Reject
      17:56:30,04 Jun.
      PPP LCP Send Configuration ACK
      17:56:30,04 Jun.
      PPP LCP Receive Configuration Request
      17:56:30,04 Jun.
      PPP LCP Send Configuration Request
      17:54:45,04 Jun.
      PPP LCP Send Termination Request
      17:54:43,04 Jun.
      OpenWiFi tunnel down
      17:54:42,04 Jun.
      WAN connection WAN4_TR069_INTERNET_R_ETH1 disconnected.[ERROR_ISP_TIME_OUT]
      17:54:42,04 Jun.
      PPP LCP Send Termination Request
      17:14:11,04 Jun.
      CWMP:session completed successfully
      17:14:10,04 Jun.
      CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE

    Thanks. I've now had 2 engineer visits so far and although they temporarily fixed the problem it has now happened again and is really starting to drive my hubby & I crazy!
    The first time the engineer came out he checked the socket wiring in the house, found no problems, got a cherrypicker in to check the line at the pole (unsafe to climb apparently) and that improved the speed. He then checked at the modem and found that the cable the engineer (contracter?) who fitted it hadn't fitted the connector properly, some known issue with a fitting tool or something - so he sorted that out and woohoo, back up to full speed - 75mb+
    That was fine for a couple of weeks.
    Last Monday morning the connection dropped out. Then repeatedly dropped out every few minutes all afternoon, making it almost impossible to work. The speed had also dropped to 35mb according to various online checkers, including BT's speed test, which registered our speed as poor. I gave it until Tuesday just to see if it resolved itself/was a temp problem. No joy, still slow as you like - though no more drop outs. Contacted BT and an engineer came out the next afternoon.
    Lovely chap, did all the same checks as before, no faults found, nothing wrong with the wiring. He even tried tugging on the phoneline to the house while checking the line, made no difference, so didn't seem to be anything wrong with the line to the house. All equipment indicated capable of full speed 80mb. All the engineer could say was that there was nothing wrong with the line, but clearly there had been something which caused the line to drop out and the cabinet then dropped our speed to stablise us. He requested a speed reset and all was well (ish) thereafter at about 60-65mb. Not quite as fast as the previous chap got it, but a darn sight better than 35mb.
    The next morning another engineer turned up, unaware we'd had a visit the previous afternoon. I told him all about what the engineer had said the previous day and what had happened and he went away. Note I did tell him that he was welcome to come in and have another look, but there was nothing currently wrong for him to look at.
    Last night (Sunday) the line dropped out a couple of times - again, no apparent reason. And once again we find our speeds capped at around 35mb. Doing the BT speed tests throws up odd results, telling us we have 0mb to the house and 38mb inside. Odd! I've been on to BT all morning, they tried to pass me onto a paid tech support line which I refused as both engineers have confirmed this isn't going to be something software/settings related - it happens regardless of which computer/laptop/device we are using wired or wireless, the line can even go down when we're not using it.
    So, it's been logged on the last fault which is still open and being investigated. I have asked if they can please re-set the line speed for us but have been told this would only be a temporary fix. What else can I do? Something out there is making the line drop out and then we get speed capped. BT can't find a fault.
    None the wiser as to why the connection sometimes drops out, but this is clearly the cause of the speed drops as the cabinet tries to stabilise things. We're only a stone's throw from the cabinet and both engineers say we should have full speed.
    Could the modem be faulty and causing the drop outs? I don't know. I really don't know what else to do at this point. I guess we're going to end up with another engineer visit, but suspect all he can do is tell us the same thing and get the line reset.
    Is there any chance our ancient BT wireless phone could be causing the problem? - we do get a bit of crackle on it, although the line itself is apparently clear of noise when tested. It's not connected to the same socket as the router, but to an extension downstairs (which was originally the master socket, but the engineer who fitted infinity swapped the sockets for us as we needed the fibre upstairs).
    Anyone got any other thoughts as to what it could be? Has anyone else had this problem and resolved it?

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