HomeHub 2 wireless woes

I am on the Black HomeHub 2 with Vision (only for the sports) and have been since July/August. I am Mac based.
I've had wireless connection issues since I got it and so after a week of so of having it I plugged a spare Airport Express into an ethernet port and used that as my router instead.
However, about 2 weeks ago I moved the Airport Express into another room for use with Airtunes (I have one in every room now) so I am once again using my HH for my wireless connection so I need to figure out how to sort out my wireless problems.
My problems are the following;
Wireless internet access through any device will after about 30 minutes or so from first access eventually appear as 'not connected to the internet' despite the wireless signal being full or close to full.
Airtunes will after about 10 minutes become jerky to the point where maybe 1 second of a track is played every minute. The airtunes controller on my iPhone will also become de-synced, with the playhead being in the wrong position for the track.
If anyone tries to access (even just loading up the access page) the BTFON or OpenZone wireless network on my HH then all wireless internet access will show as 'not connected to the internet'.
Working solutions
Resetting the router works, until the connection drops again
Changing the channel works, until it drops (I've used all available channels, only 2 other networks show up when I search for other networks, and they are both on channel 7)
Disabling wireless on the HH and using an AirPort Express works perfectly
Obviously the solutions 1 and 2 are non starters for a permanent fix, and solution number 3 is not really a solution in my book because I shouldn't have to buy new equipment just to make BTs product work (unless they are willing to pay for the kit).
I'm posting on here in the hope that someone can help out.

I've done what you have. Turned security down to WEP. Used inSSIDer. Changed channel. Swiitched to b/g. Reinstalled Windows. Reset my Windows Phone. Restored my PS3.
I never had any WLAN issues until a few weeks ago. There has been a firmware update.
I ordered a new HH2 last week. But still get the same problem.
I believe a router should provide weeks if not months of uptime. That is why after some research I am about to buy the Billion BIPAC 7800N router.
If I buy the router I will request a couple of quid discount off my bill each month. And if the billiion doesn't work with BT vision, then sobeit. I'm looking at a Toshiba Freeview HD HDD recorder anyway.
If I move somewhere with Virgin cable, I can also use the router as a cable modem. And if BT ever upgrade Welwyn Garden City to FTTC then it supports VDSL2 as well. And 300mbps wireless and 1000mbps wired is enough for a while yet.

Similar Messages

  • Cant see BT HomeHub Wireless

    Hi
    My newly installed BT home hub was working on Monday. On Tuesday my partner said he couldnt connect to the Internet. I checked today.
    From Win Vista I can not see my wireless connection to BT home hub (bthomehub.home) but I can see and connect to my BTOpenzone/Fon connection. When I refresh to list of wireless connections only the BTOpenZone appears. I can see my homehub from my ipod touch though.
    There has been many Windows updates installed on Monday and it looks like my BT Fon has been activated on Tuesday.
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    Solved!
    Go to Solution.

    802.11 N has a wider radius and a faster speed range but B/G are more robust (more Bang for your buck kinda thing). Im just speculating here but the BTfone might be on the same frequency are the wireless N was set to.
    Its one of the reasons i try to use 802.11 A/N instead of G/N.
    If I've helped, just click the Star - Every little bit helps
    If you can't fix it with a hammer, you've got an electrical problem.

  • Homehub wireless cutting out regularly, PLEASE HEL...

    we recently upgraded to a newer black model of the homehub after having an original white one for a few years,
    ever since the upgrade the wireless cut's out randomly throughout the day and the only way to rectify the problem is to click restart on the home hub or unplug it and plug it in again.
    My sister and I both have macbook pros and know how to work the airport and find the home hub and put in the wireless key. they cut out at the exact same time so it isn't a problem to do with laptop location or one computer not working it's the home hub at fault.
    as we don't have windows we can't download the desktop help.
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    and work cannot be done online
    if anyone has had a similar problem and can help it would be very much appreciated! I believe we shouldn't be paying for a non existant service.
    I don't know much about IPs or routers so layman's terms please!!
    oh also the wireless and BT vision box cut out when the phone is answered but after a couple of minutes of the phone being picked up or hung up they go back to normal, not sure if that helps.
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    there is a program inssider which shows the broadcasting networks round about you which may be interfering with your wireless signal but in does not work with a mac.  you can enter 192.168.1.254 in your browser and enter the hub manager then navigate to wireless and try changing the channel by going from auto to manual and selecting another channel - trial and error but 1, 6 and 11 are the most popular.  you can also change from b/g/n to b/g which might help
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  • For all, (or at least some), with wireless woes, just check..........

    Had a wireless drop today. For a good few minutes too. Very unusual for of late. Anyway, was using my browser and it took a while for the page to load, the wait lengthened an then; 'You are not connected to the internet'.
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    OK 6 weeks into this I now have a new tuner card and some updaters drivers. Computer stayed two weeks at the shop! It seemed to work when the techie booted it up in front of me.
    Now the worst feeling of all. I get home, boot up  and the Raid controller on my MSI 655 board starting denying access to arrays! can't do anything!
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    I bought a mobo and two cards becAuse of these boards and now I can only regret that decison.
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  • Laserjet P1102w & Mac Wireless Woes (Have tried everything​!)

    Feels like I have tried everything, so I turn to here.
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    I called Tech Support but unforunately they are now charing you to fix problems (I'll leave my complaints on that for another thread...ha). I am sure $25 is worth it, but when you're a student and $25 is about half of your weekly food budget, it's hard to justify tech support.
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    Thanks

    Also, this sounds totally stupid, but stay with me.
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    The wireless light on the printer is also flickering pretty constantly.
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  • Wireless Woes

    Many months back I got a Netgear WGR614 V6 wireless router. For a while it did the job but I noticed as soon as I left the room with the router in, the signal would degrade. By the time I got to the garden area (2 rooms away) and signal was dead. After much problems with it I decided to buy a new Linksys WRT160N £50 I installed it perfectly, pretty easy and connected my computer, xbox 360 and connected my iphone and laptop via wireless. Before I connected my upstairs computer via cable, I had the router downstairs connected to the laptop via cable so I could install it quicker. Once done, I popped outside the house and down the end of the garden and tested the iphone. Full strength!
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    Ive tried resetting the Linksys to factory settings and scanned again. I do get a signal at the end of the garden but its intermittent and when I connect my upstairs pc, thwe signal strength seems to die. Please I hope someone can shed some light, Im pulling what little hair I got left out!
    Finally, when I got the router, the firmware was 1.54 or something, dated Dec 2007. On the linksys site I found version 1.02 but that date was 1/8/08 so I assumed it was better and updated. Now the router states the firmware version 1.02 was made Nov 2007! so I've actually downgraded?
    Message Edited by Triaxial on 08-01-2008 04:07 AM

    It seems that some homes have wireless "dead zones" in them.  In some cases, this can occur in a room that is closer to the router than other rooms where wireless works.  Most likely this has something to do either with the construction of your home, or else it is from wireless interference, from something near the room, or perhaps from your neighbor's wireless signals.
    In some cases, people have simply decided to run a wire through the house, either for a direct ethernet port connection, or to add a second transmitter  (a WAP, ie wireless access point).
    Also note that wireless n will only give you more range if you have a wireless n adapter in your computer.  If you computer (or iPhone) is using wireless g, your router must use wireless g to communicate with it, so you get wireless g range.
    Before you run an ethernet cable through your home, or add a second transmitter, try the following tips to "tune up" your wireless network.  In some cases, the tips below will be enough to get things working.
    There are many causes for poor wireless connections, and many solutions:
    First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
    If you are getting poor range when using a wireless n adapter in your computer, then, in the router, make sure the "Radio Band" is set to "Wide".  
    If all your devices are wireless g, set the router to "Wireless g only".
    Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
    In your router, try a different channel. There are 11 channels in the 2.4 GHz band.  (13 channels in most of Europe).   Usually channel 1, 6, or 11 works best.  (or 13 in Europe).   Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.    If you are using a wireless n adapter in your computer, and you need more range, make sure your standard and wide bands are at least 2 channels apart. For example try standard band on channel 11, and wide band channel 9.
    Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna (if visible) should be vertical.
    Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. If your current network is not listed, enter its info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".
    If the above does not fix your problem, download and install the latest driver(s) for your wireless card(s), including the latest iPhone wireless driver, if available.
    Some users have reported improved wireless performance by switching to WPA encryption.
    If you continue to have problems, try the following:
    For wireless n routers, try setting the "n Transmission Rate" to 162 Mbps, and the (wireless g) "Transmission Rate" to 54 Mbps.
    If you still have trouble, download and install the latest firmware for your router. After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
    Hope this helps.

  • Accessing IP cameras remotely via Homehub wireless...

    I have only basic networking knowledge but using the useful information on the various sites I have managed to setup two additional BT Homehubs to link to the main homehub and provide connectivity for some IP cameras.  The Homehubs are a mix of the older white models, I believe the main one is version 1.5.
    The reason for doing it this way is that's it's not practical to route cables from the cameras back to the main hub.  This all works great on the internal network, and I can also get remote access over the Internet to the camera connected to the main hub, via dyndns.
    The problem is getting remote access to the cameras connected to the repeater hubs.  I'm assuming I have to configure the equivalent port-forwarding on the main hub, but I can't see the other cameras as devices on the main hub in order to add them into the configuration.
    Am I going about this the wrong way, or maybe it isn't even possible to do this?  Thanks for any help.
    Solved!
    Go to Solution.

    I doubt that what you are doing will work, as the Eternet ports on the remote home hubs will not appear as individual ports on the main hub.
    Powerline adapters would be a much better solution.
    See Network connection problems and possible solutions
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • [Solved] Wireless woes, odd problems.

    Hey all. Working on my first install of arch. Had to go with packages from the CD for reasons that will become clear below.
    During the install I was able to bring up the wireless without much trouble. However, actually using it proves to be a problem. It's *extremely* slow - sometimes I can ping google (with 2000+ ms response times, always), sometimes I can't. Downloading packages is out of the question.
    So, with the installed system, same thing. I can only get the wireless working by stopping the network daemon from running during boot (!network in rc) and doing it all manually. Bringing up the interface (wlan0), setting the essid, dhcpcd, etc. This usually works, sometimes it doesn't and I need to reboot completely and start over. Same thing as during install - incredibly slow. Useless for all practical purposes.
    Signal is good. No security for now. I've tried editing the dhcpcd conf to read nameservers from resolv instead of getting them from dhcp - same thing. FWIW I've got multiple connections in the same room that work just fine (7/OSX).
    It's almost like it's having trouble resolving, but even once it finally does the speed is in the realm of .3-.6k/sec.
    Thoughts?
    Edit: Atheros, using ath5k, auto-detected and auto-loaded. Tried ath9k by manually removing 5k and loading it, no dice. Have not tried ath_pci as it is not installed. I may try to pull it off the CD somehow and load it up. It's a 5001X+ / AR5213A chip.
    Edit 2: Much google-fu. Not much help. I've got everything back to default - dhcpcd fails on boot - the following will bring it up;
        ifconfig wlan0 up
        iwconfig wlan0 essid myssidhere
        dhcpcd wlan0
    Tried manually setting the rate per the kernel.org ath5k help page. No change in speed, still getting ping responses in the 2000ms range. So while I do have connectivity it's still worthless. As an aside, if I add the correct lines to my rc.conf for the network to pull dhcp from my router/correct ssid automatically, it still fails. Needs manual doing.
    Edit 3: While attempting to update some select packages, it seems that downloading most anything over a few hundred kb fails. I'm unsure if it's killing my connection or if pacman is deciding to try another mirror or what. The speeds fluctuate wildly, sometimes around 35k/sec, but always end up very very low, quickly, up for a sec, down down down, then failure. Unfortunately I do not have the ability to have a wired connection =/
    Last edited by entity7 (2010-05-04 16:02:09)

    Problem solved. I'm posting this as a humbling reminder to not forget your basic troubleshooting steps. I reached back and moved the antenna 1/4 inch and went from crap to full connection instantly - mind that the signal quality did NOT change, just the speed. This is also quite strange considering that 2 other OS installs on that PC have/had a functioning connection.
    Anyway, thanks Sin and thunder!

  • BT Infinity - Homehub wireless access problem

    Hi all.
    I had BT infinity installed last Tue, great 34.5M wahey!
    Last night out of the blue, I lost my internet connection.  Tried resetting the HH, no difference.
    Left it and went to bed, home at lunchtime today, still no go.
    Have now tried another computer and it still has no internet access.
    Both machines can see and connect to the wireless network OK, but it seems to connect with limited access and mentions an unidentified network...
    PS.  It works perfectly fine if I use a cabled connection.
    Not really sure of what to do now or what could have changed out of the blue.
    I *think* the other "modem?" part is OK, not sure, Infinity leaves you a little blinded as the modem thing may as well be a black box as I can get no detail on it...
    Solved!
    Go to Solution.

    have you tried getting a new ip address for the p.c./laptop ? open a command prompt & type
    ipconfig /release  & press enter
    ipconfig /renew & press enter 
    ( ensure there is a space between ipconfig and / )
    see if that helps
    free your computer, use opensource
    i'm a linux user & very happy about it

  • Linksys Wireless Woes

    Moved my PC to another room which was out of range of my existing (2 year old) wireless network. Added a WMP300N due to it's extended range and planning on upgrading my wireless network to "N" in the future anyway.
    The future came sooner than expected (1 1/2 weeks). Had problems with new card so I tried to solve by adding a WRT350N router and a WPC300N for the Laptop. Still cannot get the WMP300N to work. Signal is good but speed is only 1mbps and keeps trying to acquire an IP. Any suggestions how to improve connection?
    (Edited post for guideline compliance. Thanks!)
    Message Edited by JOHNDOE_06 on 12-28-2007 08:37 AM

    try changing the wireless settings on the router
    SSID - any unique name
    radio band - wide
    wide channel - 9
    standard channel - 11
    beacon interval - 50
    fragmentation threshold - 2306
    RTS threshold - 2307
    N -Transmission rate - Max speed
    Also , the firmware of the router should be latest..

  • Wireless woes - tips

    I am sure this has been nearly beat to death, but I wanted to share my experiences.
    I have a stock 2.0 Ghz White MB and a Linksys WRT54G wireless router. I had been using one of the linux firmwares and noticed a tad of an erratic wireless connection on my mb (please note, my XP work laptop never, ever lost connection). So a friend recommended the DD-WRT firmware. I tried this and my wireless connection on my mb went to crap. I mean it was bad.
    So I went back to the stock linksys firmware:
    Firmware Date: 5/25/2006
    Firmware Release Version: 4.30.5 (.zip file)
    Firmware File Size: 2.76 MB
    and presto, my mb has not lost connection yet and even automatically reconnects to my network after waking from sleep.
    Just a tip, in case you missed it posted before.

    Thanks for the post, but it's what I keep telling you, specific firmware updates/revisions are often necessary for proper access/connection with many new Intel Macs.
    Thanks for sharing your experience.

  • More Wireless Woes [solved]

    There's a lot on these fora about wireless, but I haven't been able to figure this out.  So forgive me if someone else has solved this problem elsewhere, but I didn't recognize it when I saw it, I guess.
    I have a Broadcom BCM4306 wireless adapter.  I followed the instructions here, http://wiki.archlinux.org/index.php/Wireless , for the bcm43xx module, which I've added to /etc/rc.conf, and it shows up in lsmod.  Then, I set up rc.conf as follows:
    lo="lo 127.0.0.1"
    eth1="dhcp"
    eth0="dhcp"
    wlan_eth0="eth0 essid [networkid] key [likei'mgoingtotypeithere]"
    WLAN_INTERFACES=(eth0)
    INTERFACES=(lo eth0 eth1)
    The wireless adapter shows up as eth0 because the rc.conf module list runs before udev gets the wired NIC going, so wireless is always eth0.
    Unfortunately, nothing has worked yet.  Most of the time, iwconfig doesn't show an essid.  It usually picks up the wireless key, and sometimes shows the right essid if I give it the key first (by iwconfig eth0 key xxxxx then iwconfig eth0 essid xxxxxx).  Here is a typical iwconfig output:
    eth0 IEEE 802.11b/g ESSID:"" Nickname:"Broadcom 4306"
    Mode:Managed Frequency=2.437 GHz Access Point: Invalid
    Bit Rate=1 Mb/s Tx-Power=15 dBm
    RTS thr:off Fragment thr:off
    Encryption key:xxxx-xxxx-xx Security mode:open
    Link Quality:0 Signal level:0 Noise level:0
    Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
    Tx excessive retries:0 Invalid misc:0 Missed beacon:0
    Doing iwconfig eth0 power on gives this error:
    Error for wireless request "Set Power Management" (8B2D) :
    GET failed on device eth0 ; Operation not supported.
    ifconfig shows eth0 having a valid MAC address (00:0D:0B:CF:EB:0F), which I guess is relevant.
    This is my first adventure in the land of Linux wireless.  Can anyone help me out?
    Thanks,
    John

    I'm using a Dell Inspiron 6400 laptop with an internal Dell wlan mini pci card (Truemobile 1390) that uses the Broadcom 4311 chipset.  I've tried to get this card working in half a dozen different Linux distros with the native Linux driver bcm43xx that's provided as a kernel module plus the firmware cutter software bcm43xx-fwcutter.  I've had no luck with this.  However, I've had good luck using a Windows driver running via ndiswrapper.  You may want to try that route.  For me it works well for 128-bit WEP encryption.  I haven't tried WPA encryption as yet; it may work for that too.
    Here's what you'd have to do.
    1. Connect your machine to WAN through the wired ethernet interface that almost certainly will be supported by Arch.
    2. Get the Windows driver for your wireless card, e.g. from the support CD that came with your card (it would be in the WinXP directory) or from the web if you don't have the CD.  To find it on the web, search  http://ndiswrapper.sourceforge.net/medi … x.php/List  for BCM4306 or for the pciid of your card, or go to the card manufacturer's website.  The Windows driver consists of two files with extensions .inf and .sys.  Perhaps the widely available standard driver bcmwl5.inf & bcmwl5.sys that I use for the BCM4311 would be appropriate for your card.  Put the driver folder on your Desktop.
    3. Install ndiswrapper-1.26-1 and ndiswrapper-utils-1.26-1 by running
    # pacman -Sy ndiswrapper
    4. Bring down the wired ethernet interface eth0:
    # ifconfig eth0 down
    5. Navigate to the folder on your Desktop that holds the Windows driver files and run
    # ndiswrapper -i bcmwl5.inf    (or whatever the name is of the .inf driver file)
    6. To check whether the driver has been installed (it should be in /etc/ndiswrapper/bcmwl5, some two dozen files)
    # ndiswrapper -l
    If all is well, this should say: "driver installed; hardware present"
    7. To insert the ndiswrapper kernel module run
    # modprobe ndiswrapper
    The LED for your card should come on.
    8. To check whether the kernel module is running run
    # lsmod | grep ndiswrapper
    9. To bring up the wireless interface wlan0 run
    # iwconfig wlan0 essid name_of_your_wireless_access_point channel number_of_your_channel
        key your_WEP_key_in_hexadecimal open
    10. To get an IP address via DHCP run
    # dhcpcd wlan0
    11. To set up a route to the internet gateway run
    # route add default gw 192.168.0.1    (substitute you gateway's IP address here)
    12. To check the connection run
    # ifconfig   (do you have an IP address?)
    # iwconfig   (does everything look all right?)
    # ping google.com   (can you connect to Google?)
    You should have a connection now.
    To make this setup permanent and initialize the wireless interface on bootup, edit the following two files.
    /etc/conf.d/wireless
    wlan_wlan0="wlan0 essid name_of_your_wireless_access_point channel number_of_your_channel
        key your_WEP_key_in_hexadecimal open"
    WLAN_INTERFACES=(wlan0)
    /etc/rc.conf
    MODULES=(ndiswrapper)
    HOSTNAME="your_hostname"
    lo="lo 127.0.0.1"
    wlan0="dhcp"
    INTERFACES=(lo wlan0)
    gateway="default gw 192.168.0.1"         (substitute you gateway's IP address here)
    ROUTES=(gateway)
    Then run # /etc/rc.d/network restart or reboot.  You should be all set.  If you use the wired interface too (which should be eth0), you can add that later.
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    Hello Justin,
    that´s sad. 
    Please tell us:
    What system(s) appear to be affected? Models, or model types?
    What OS ?
    What applications (TVTs) if applicable
    Summary of the observed conditions - "what happens, when?"
    GFX Driver versions, are also important.
    Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
    Please insert your type, model (not S/N) number and used OS in your posts.
    I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
     English Community       Deutsche Community       Comunidad en Español

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