Homehub 3 dropping connection to ipads

For around the last month our ipads and Macbook Pro are constantly dropping the wifi connection. We can't access Google Drive and are having problems with accessing the icloud.
We have got a homehub 3 and BT customer support have not been helpful - they just change the channel and say they'll phone back in a couple of days to see if everything's ok. it never is so they change the channel again. This has been going on for the last 2 weeks.
Other than that they tell us we have too many devices connected. We are a family of 4 and each person has an ipad and iphone. We also have a wireless printer and BT Vision box. We get this issue first thing in the morning when only one person is trying to access emails for example and every evening when all four of us might be online. It makes no difference.
We can't get BT Inifinity in our area. Any suggestions greatfully received.

Try a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often help with wireless problems.

Similar Messages

  • BT Homehub 2 dropping connection every few minutes

    Hi, my homehubs been working perfectly until today when it started dropping the connection every few minutes (ranging from 3 minutes up to 13). The broadband and phone lights go out then orange and then back to blue after about a minute.
    Having browsed the forums etc Ive changed the location of the hub, changed channels, checked cabling and changed the microfilter.
    Im now at a bit of a loss. The firmware is Version 8.1.H.J (Type A) and i notice that the firmware updated on todays date.
    Im hoping someone has some ideas as im all out now.
    Thanks
    Here are the figures from the adsl line status:
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:01:04
    Downstream
    7,616 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    5.1 dB / 22.0 dB
    Line attenuation (Down/Up)
    22.0 dB / 13.0 dB
    Output power (Down/Up)
    19.7 dBm / 11.9 dBm
    Loss of Framing (Local)
    19
    Loss of Signal (Local)
    14
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    320 / 0
    CRC Errors (Down/Up)
    1 / 2147480000
    HEC Errors (Down/Up)
    nil / 0
    Error Seconds (Local)
    284
    Solved!
    Go to Solution.

    I have the same problem friday afternoon at 4.30 to 11.30 at night the router reset itself every five minutes ....the prob first started in nov 2010 i have had 3 home engineer visits and finally we might be getting somwhere it looks like its caused by interferance on the line the phones fine its the broadband ,looking at the engineers meter it was running fine then all of a sudden it spikes erros 21,000 of them the router reboots and steadys again .......somthings causing line interferance it could be anything a pir on a security light ,a street lamp with a faulty timer ,there has even been a case where a car tyre garage has had its broadband removed by sombodys faulty tv .......
             the engineer fitted a resistor box under the wall socket and ran the wires through it to the socket ...this is disigned to filter out certain frequencies of line pollution but not all ......it seems to be working its only shut down twice tonight and that could be the exchange mucking about as they are continuing to monitor the problem ......HOPING ....... oh he also removed the front of the wall socket and fitted me a dsl one with a separate phone socket hence doing away with the dsl filter ......................

  • Dropped wifi connection with ipad

    iPad keeps dropping connection. 

    1. Turn router off for 30 seconds and on again.
    2. Settings>General>Reset>Reset Network Settings.

  • 10.7.3 MBP Wifi Problem - Endless Timeouts & Dropped connections

    I've been reading around here a bit already and so I know many other people are having Wifi issues with Lion, but given that there are so many discussions and so many pages of talk, it's hard to go through it all, and using the search I haven't found anything that's quite similar to what I'm experiencing, so I'm starting a new topic...
    Basically, I've got a late 2006 MacBook Pro, installed 10.7.1 (form 10.6.8) on in back in Aug 2011 and everything seemed to be fine. I updated to 10.7.2 sometime in Jan and still didn't notice any issues, but wasn't using Wifi at all at the time.
    Then in Feb I moved and started using wifi (with a Cisco N router), and noticed that often, the system would not automatically reconnect to the network after waking up from sleep. Just selecting the network manually worked on the first try every time though, so it wasn't so bad.
    At the end of April, I finally got around to installing the 10.7.3 update. I read it was supposed to fix wifi issues and so was looking forward to it. It installed fine and didn't seem to cause any problems...
    2 days later I moved again (to India), and all **** broke loose... Now, I can rarely connect to wifi (a Beetel G router, configed with WPA). Around 25% of the time, the network won't show up in the list (despite being a clear 5ft from the base station), and when it does show up, 95% of the time I get a "connection timeout" error - often immeadiately, but sometimes it takes about 10sec to respond. On the same network, 2 Win 7 Dells and an iPad 1 all work flawlessly - it's not the router...
    One the occasions that I am able to connect, it usually works fine, but if I put the computer to sleep and wake up again, there's no guarentee that the connection will work again - it's back to the lottery. And sometimes even when it's connected, the wifi stays (according to the menu indicator) but the internet connection disappears (to the point I can't even ping the router - 100% packet loss, let alone any internet server)
    I've tried zapping everything I can think of (PRAM, SMC), repairing permissions, clearing the remembered networks from the System Prefs, deleting old Locations and creating new ones etc. I have a clean install of 10.7.1 that I booted off of, but it still had the same issues!
    Here's the Wifi output from System Profiler (trying to use "Home Network"):
    Software Versions:
      CoreWLAN:          2.1.2 (212.1)
      CoreWLANKit:          1.0.2 (102.2)
      Menu Extra:          7.0.2 (702.1)
      configd plug-in:          7.1.2 (712.1)
      System Profiler:          7.0 (700.3)
      IO80211 Family:          4.1.2 (412.2)
      WiFi Diagnostics:          1.0.1 (101.1)
      AirPort Utility:          6.0 (600.92)
      Interfaces:
    en1:
      Card Type:          AirPort Extreme
      Firmware Version:          Atheros 5416: 2.1.14.9
      MAC Address:          00:XX:XX:XX:XX
      Locale:          FCC
      Country Code:          IN
      Supported PHY Modes:          802.11 a/b/g/n
      Supported Channels:          1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 36, 40, 44, 48, 52, 56, 60, 64, 149, 153, 157, 161, 165
      Status:          Not Associated
      Local Wi-Fi Networks:
    Home Network:
      PHY Mode:          802.11g
      BSSID:          80:a1:d7:4a:d0:02
      Channel:          1
      Network Type:          Infrastructure
      Security:          WPA Personal
      Signal / Noise:          -77 dBm / -96 dBm
    MGMNT:
      PHY Mode:          802.11g
      BSSID:          80:a1:d7:4a:d0:03
      Channel:          1
      Network Type:          Infrastructure
      Security:          WEP
      Signal / Noise:          -77 dBm / -96 dBm
    RC:
      PHY Mode:          802.11g
      BSSID:          00:1e:40:57:67:61
      Channel:          6
      Network Type:          Infrastructure
      Security:          WPA Personal
      Signal / Noise:          -97 dBm / -96 dBm
    Vivek:
      PHY Mode:          802.11g
      BSSID:          00:24:b2:94:ea:06
      Channel:          11
      Network Type:          Infrastructure
      Security:          WEP
      Signal / Noise:          -94 dBm / -96 dBm
    nischai:
      PHY Mode:          802.11n
      BSSID:          58:6d:8f:c3:ea:2a
      Channel:          6
      Network Type:          Infrastructure
      Security:          WPA2 Personal
      Signal / Noise:          -90 dBm / -96 dBm
    noor:
      PHY Mode:          802.11g
      BSSID:          00:24:b2:7e:26:72
      Channel:          11
      Network Type:          Infrastructure
      Security:          WPA Personal
      Signal / Noise:          -90 dBm / -96 dBm
    One thread here I read had someone suggesting to run the Airport debugger in Terminal and posting the output - here's the results:
    Sat May  5 09:52:00.823 <kernel> IO80211ScanManager::startScan: Broadcast scan request received from pid 622 ().
    Sat May  5 09:52:00.824 <kernel> IO80211ScanManager::startScan: Initiating scan.
    Sat May  5 09:52:00.824 <kernel> __ieee80211_newstate: INIT -> SCAN (arg 0xffffffff)
    Sat May  5 09:52:00.824 <kernel> ieee80211_check_scan: active scan, duration 24000, desired mode auto, append, nopick
    Sat May  5 09:52:00.824 <kernel> ieee80211_start_scan: active scan, duration 24000, desired mode auto, append, nopick
    Sat May  5 09:52:00.824 <kernel> scan_next: chan   1g ->   1g [active, dwell min 8 max 8]
    Sat May  5 09:52:00.865 <kernel> [80:a1:d7:4a:d0:02] new beacon on chan 1 (bss chan 1) "Home Network"
    Sat May  5 09:52:00.865 <kernel> [80:a1:d7:4a:d0:02] caps 0x411 bintval 100 erp 0x4 
    Sat May  5 09:52:00.873 <kernel> [80:a1:d7:4a:d0:03] new beacon on chan 1 (bss chan 1) "MGMNT"
    Sat May  5 09:52:00.873 <kernel> [80:a1:d7:4a:d0:03] caps 0x411 bintval 100 erp 0x4 
    Sat May  5 09:52:00.909 <kernel> scan_next: chan   1g ->   6g [active, dwell min 8 max 8]
    Sat May  5 09:52:00.917 <kernel> [58:6d:8f:c3:ea:2a] new probe_resp on chan 6 (bss chan 6) "nischai"
    Sat May  5 09:52:00.919 <kernel> [58:6d:8f:c3:ea:2a] caps 0x411 bintval 100 erp 0x4 
    Sat May  5 09:52:00.920 <kernel> [58:6d:8f:c3:ea:2a] new probe_resp on chan 6 (bss chan 6) "nischai"
    Sat May  5 09:52:00.920 <kernel> [58:6d:8f:c3:ea:2a] caps 0x411 bintval 100 erp 0x4 
    Sat May  5 09:52:00.928 <kernel> [58:6d:8f:c3:ea:2a] new probe_resp on chan 6 (bss chan 6) "nischai"
    Sat May  5 09:52:00.928 <kernel> [58:6d:8f:c3:ea:2a] caps 0x411 bintval 100 erp 0x4 
    Sat May  5 09:52:00.992 <kernel> scan_next: chan   6g ->  11g [active, dwell min 8 max 8]
    Sat May  5 09:52:01.47  <kernel> [00:24:b2:7e:26:72] new beacon on chan 11 (bss chan 11) "noor"
    Sat May  5 09:52:01.47  <kernel> [00:24:b2:7e:26:72] caps 0x411 bintval 100 erp 0x0 
    Sat May  5 09:52:01.75  <kernel> scan_next: chan  11g ->   7g [active, dwell min 8 max 8]
    Sat May  5 09:52:01.158 <kernel> scan_next: chan   7g ->  13g [active, dwell min 8 max 8]
    Sat May  5 09:52:01.241 <kernel> scan_next: chan  13g ->  52a [passive, dwell min 8 max 8]
    Sat May  5 09:52:01.327 <kernel> scan_next: chan  52a ->  56a [passive, dwell min 8 max 8]
    Sat May  5 09:52:01.409 <kernel> scan_next: chan  56a ->  60a [passive, dwell min 8 max 8]
    Sat May  5 09:52:01.492 <kernel> scan_next: chan  60a ->  64a [passive, dwell min 8 max 8]
    Sat May  5 09:52:01.575 <kernel> scan_next: chan  64a ->  36a [active, dwell min 8 max 8]
    Sat May  5 09:52:01.657 <kernel> scan_next: chan  36a ->  40a [active, dwell min 8 max 8]
    Sat May  5 09:52:01.741 <kernel> scan_next: chan  40a ->  44a [active, dwell min 8 max 8]
    Sat May  5 09:52:01.823 <kernel> scan_next: chan  44a ->  48a [active, dwell min 8 max 8]
    Sat May  5 09:52:01.906 <kernel> scan_next: chan  48a ->   2g [active, dwell min 8 max 8]
    Sat May  5 09:52:01.920 <kernel> [04:4f:aa:b4:dc:f9] new beacon on chan 2 (bss chan 2) ""
    Sat May  5 09:52:01.920 <kernel> [04:4f:aa:b4:dc:f9] caps 0x431 bintval 100 erp 0x0 
    Sat May  5 09:52:01.992 <kernel> scan_next: chan   2g ->   3g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.74  <kernel> scan_next: chan   3g ->   4g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.157 <kernel> scan_next: chan   4g ->   5g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.239 <kernel> scan_next: chan   5g ->   8g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.321 <kernel> scan_next: chan   8g ->   9g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.388 <kernel> [00:26:15:61:4c:87] new beacon on chan 9 (bss chan 9) "BSNL_AP"
    Sat May  5 09:52:02.388 <kernel> [00:26:15:61:4c:87] caps 0x431 bintval 100 erp 0x0  country info  49 4e 49 01 0d 14
    Sat May  5 09:52:02.403 <kernel> scan_next: chan   9g ->  10g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.486 <kernel> scan_next: chan  10g ->  12g [active, dwell min 8 max 8]
    Sat May  5 09:52:02.569 <kernel> scan_next: chan  12g -> 149a [active, dwell min 8 max 8]
    Sat May  5 09:52:02.655 <kernel> scan_next: chan 149a -> 153a [active, dwell min 8 max 8]
    Sat May  5 09:52:02.738 <kernel> scan_next: chan 153a -> 157a [active, dwell min 8 max 8]
    Sat May  5 09:52:02.821 <kernel> scan_next: chan 157a -> 161a [active, dwell min 8 max 8]
    Sat May  5 09:52:02.903 <kernel> scan_next: chan 161a -> 165a [active, dwell min 8 max 8]
    Sat May  5 09:52:02.991 <kernel> scan_next: done, [ticks 32630, dwell min 8 scanend 56413]
    Sat May  5 09:52:02.993 <kernel> __ieee80211_newstate: SCAN -> INIT (arg 0xffffffff)
    Sat May  5 09:52:02.993 <kernel> ieee80211_init_node[1132] old_auth 5
    Sat May  5 09:52:02.994 <kernel> IO80211ScanManager::getScanResult: All scan results returned for pid 622.
    Sat May  5 09:52:05.765 <airportd[804]> _handleNewMessage: Received XPC message, event = ASSOC_EVENT, pid = 622
    Sat May  5 09:52:05.766 <airportd[804]> associate: INFO: airportd associate: network=<CWNetwork: 0x7f9fd8c11fc0> [ssid=Home Network, bssid=80:a1:d7:4a:d0:02, security=WPA Personal, rssi=-76, channel=<CWChannel: 0x7f9fd8c185b0> [channelNumber=1(2GHz), channelWidth={20MHz}], ibss=0], is8021X=0, remember=1
    Sat May  5 09:52:05.781 <airportd[804]> associate: INFO: Checking if admin authorization is required
    Sat May  5 09:52:05.802 <kernel> __ieee80211_newstate: INIT -> SCAN (arg 0x0)
    Sat May  5 09:52:05.802 <kernel> ieee80211_check_scan: active scan, duration 24000, desired mode auto, append
    Sat May  5 09:52:05.802 <kernel> ieee80211_check_scan: check scan cache
    Sat May  5 09:52:05.802 <kernel>  macaddr          bssid         chan  rssi rate flag  wep  essid
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.802 <kernel> 
    Sat May  5 09:52:05.807 <kernel> 
    Sat May  5 09:52:05.807 <kernel> ieee80211_init_node[1132] old_auth 5
    Sat May  5 09:52:05.807 <kernel> __ieee80211_newstate: SCAN -> JOIN (arg 0x0)
    Sat May  5 09:52:05.812 <kernel> __ieee80211_newstate: JOIN -> AUTH (arg 0xc0)
    Sat May  5 09:52:05.813 <kernel> ieee80211_cancel_scan: cancel active scan
    Sat May  5 09:52:05.813 <kernel> scan_next: done, [ticks 32912, dwell min 8 scanend 56413]
    Sat May  5 09:52:05.813 <kernel> parseWPAIE: groupCipherType = 3 pairwiseCipherType = 3 authSel = 2
    Sat May  5 09:52:05.813 <kernel> initWithInterfaceAndIE: _myMacAddress 00:17:f2:e6:81:a1
    Sat May  5 09:52:05.813 <kernel> setPMK: PMK SET!
    Sat May  5 09:52:05.815 <kernel> ieee80211_tx_timeout: state AUTH
    Sat May  5 09:52:05.815 <kernel> [80:a1:d7:4a:d0:02] ieee80211_scan_assoc_fail: reason 1
    Sat May  5 09:52:05.815 <kernel> [80:a1:d7:4a:d0:02] sta_assoc_fail: reason 1
    Sat May  5 09:52:05.815
    Sat May  5 09:52:05.815 <kernel> __ieee80211_newstate: AUTH -> SCAN (arg 0x1)
    Sat May  5 09:52:05.815 <kernel> [80:a1:d7:4a:d0:02] ieee80211_scan_assoc_fail: reason 1
    Sat May  5 09:52:05.816 <kernel> ieee80211_init_node[1132] old_auth 5
    Sat May  5 09:52:05.816 <kernel> ieee80211_check_scan: active scan, duration 24000, desired mode auto, append
    Sat May  5 09:52:05.816 <kernel> ieee80211_check_scan: check scan cache
    Sat May  5 09:52:05.816 <kernel>  macaddr          bssid         chan  rssi rate flag  wep  essid
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> 
    Sat May  5 09:52:05.816 <kernel> ieee80211_start_scan: active scan, duration 24000, desired mode auto, append
    Sat May  5 09:52:05.816 <kernel> scan_next: chan   1g ->   1g [active, dwell min 8 max 8]
    Sat May  5 09:52:05.834 <kernel> ieee80211_cancel_scan: cancel active scan
    Sat May  5 09:52:05.834 <kernel> __ieee80211_newstate: SCAN -> INIT (arg 0xffffffff)
    Sat May  5 09:52:05.834 <kernel> ieee80211_init_node[1132] old_auth 5
    Sat May  5 09:52:05.835 <kernel> en1: Terminating supplicant.
    Sat May  5 09:52:05.835 <kernel> RSNSupplicant: Releasing authenticator for 00:00:00:00:00:00
    Sat May  5 09:52:05.835 <airportd[804]> associate: Apple80211Associate2() failed with error -3905
    Sat May  5 09:52:21.354 <kernel> IO80211ScanManager::cachePurge: clearEntries[0] Firing!
    Sat May  5 09:52:21.354 <kernel> IO80211ScanManager::cachePurge: Rescheduling in 14 seconds.
    Sat May  5 09:52:35.354 <kernel> IO80211ScanManager::cachePurge: clearEntries[0] Firing!
    Sat May  5 09:52:35.354 <kernel> IO80211ScanManager::cachePurge: NOT Rescheduling.
    I'm pretty savy with computers and have dealt with all kinds of stuff before, but this one is beyond me, and is really annoying! I konw my machine is old, but it was totally useable up until these Wifi issues, and now wifi is basically useless.
    From what I've read, it seems like its a driver issue with the Atheros card in my machine, but most people seem to be complaining about dropped connections (mine rarely drops) rather than timeout connection issues. I've also never had the "hardware not found" issue that many people have, so I think this is something different.
    Anyone out there have any advice? I'm getting close to losing it with wifi since the update!

    Sorry - to add:
    I don't think it's a question of WPA vs. WPA2, or even channel number - I have 2 identical routers here and neither work (both default to WPA Ch 11) but I changed one to WPA2, new SSID, various channels and still had the same problems.
    Another thing to note that should be irrelevant, but who knows: the Firewire controller on my machine died back in Fall 2010 - to the point where the system won't start-up unless I remove the IOFirewire***.kext from /System/Library/Extensions , and as soon as I do that, it works flawlessly (minus Firewire). It meant I had a **** of a time installing Lion becuase I can't boot off the Recovery Partition (which has the drivers baked into it), but by cloneing my HD, installing Lion onto the clone via a borrowed machine, removing the .kext's and cloning back, I got it on and everything seems to be fine otherwise... I posted about that problem before, but never got any answers. And it wasn't just me, my father has a late 2007 MBP and the same firewire issue happened to his within 5 days of mine (not a power spike - I think it was shortly after some system update if I remember correctly).

  • New Airport Extreme (6th Gen) Dropping Connection from Time to Time.

    Problem:
    6th Generation Airport Extreme drops connection intermittently at random times.
    Set Up:
    6th Generation Airport Extreme (main router - no hard drive/not a time capsule) located center of house on the main floor. 2 Range extenders each approximately 30+ feet away from main router. First range extender (Airport Express - newest generation) located on the third floor parallel to main. Second range extender (Airport Express - new generation) is located at the end of the kitchen (main floor).
    Main Router is connected straight from a Motorolla Surfboard modem on a foyer table at the center of the house.
    Range extenders connected to Main Router wirelessly and at wall outlett height.
    Previous Setup:
    Same setup as above but, with the 5th Generation Airport Extreme instead of the 6th Generation.
    Firmware:
    All current versions.
    Devices:
    1 SONY VAIO VGN-FW490J
    HP Notebook G60
    Several WEMO outlets
    1 iPad Mini
    1 iPad 2
    1 iPhone 5
    1 Motorolla RAZR MAXX
    Macbook Pro
    iMac (wired from main router on foyer table)
            Note: All of these routers/range extenders/modem/computers are plugged into surge protected outlets.
    Notes:
    With the new Airport Extreme my family and I have been experiencing intermettent connection drops. The amber light on the main router turns on and within a few minutes turns green and connection resumes again. This has been happening for a few days now ever since I purchased the new router. This has not happened before with the 5th generation router, which I donated to our church.
    I have not exchanged the product yet. I will be initiating a Complete Power Recycle after some suggested solutions in a bit. I have contacted my Internet Service Provider (Comcast) for a line check and found no problems.
    Has anyone found any solutions to resolve the intermittent connection drops? Is reverting to the previous firmware going to solve this?
    I would like some insights before trying to do all this. Thank you all for your time.
    P.s.
    I've done a detailed post since posts like these is frequently asked questions on set-up, devices, connections, etc:

    Update:
    Before I went to exchange my 6th Gen Extreme, I ran through all possible solutions from complete power recycle to no devices connected. I even went out of my way to my cousin's house to test it out. The same problem still kept coming.
    I was able to exchange my 6th Gen Airprt Extreme with another 6th Gen Extreme the other day. I set it up how the instructions told me and within an hour it did the exact same problem as the previous 6th Gen Extreme. I gave up and decided to get the ASUS RT-AC66R (ASUS RT-AC66U is the same, just the 'R' is Best Buy's model.)
    The ASUS router is just as great as the 6th Gen Router. You can actually get it down to $180 by price matching to Amazon. The ASUS router has 3 antennas that you can adjust according to where the signal is used more. I pointed them more towards the backyard, upstairs, and the living room. The range is by far better than the Extreme because of this. I was able to drive down a good block (3-4 houses down) and still connected to my router. Also it has 2 USB ports which was fantastic for me so I can plug in my external hard drive and a non-wireless printer. It has many more features that I really liked that I didn't even know was possible. The router utility interface is a bit confusing at first but, it's pretty easy once you get the hang of it.
    Some features that I liked with the ASUS was the ability to have multiple guest network with time limits. 3 for 2.4gHz and 3 for 5gHz. I think that Airport guest accounts are only allowed 2.4gHz but not a 5gHz. Though I only needed 1 for each but, I can see this working well for businesses.
    Another feature is traffic manager. I am able to set specific bandwith for different types of use such as, high priority 80%-100% bandwith for gaming, medium priority badwith 70%-90% for HD media streaming/data transfer, and 50%-80% low bandwith for casual web surfing. It also has it's own "beamforming" so that data isn't free roamed.
    Lastly it has AiCloud sync which is basically like having a hard drive into your router but, much like having a Dropbox at the same time.
    More or less I think I'll stick with the ASUS router rather than going with the new Airport Extreme. I think that it's more on firmware issue than it is hardware. If you are not willing to switch to another brand and want to keep staying with Apple, I recommend going back to the 5th generation until a new firmware or rebuilt 6th gen extreme is out.
    I have not found any problem with the ASUS router and no intermittent connectivity issues.
    Now I am not trying to make you buy the ASUS router. I'm merely expressing how great the product is.
    I do have 60 days from Best Buy return policy to try out the ASUS (and report of any malfuntions) and if within that time a new firmware is out for the Extreme. I highly doubt I'll go back to the extreme though.
    Hope this helped!!

  • Apple TV3 dropping connection from iTunes...

    Hi there,
    I've read a lot of issues on the same thing but I wonder if anyone is having the same issue as me.
    Thinking it was a hardware problem I secured a replacement from the store but I'm having the same issue.
    I have a PC, Windows 8
    BT Infinity (with their home hub, I'm UK based)
    My Apple TV is wired directly to the hub (I have also adjusted the settings to give the Apple static IP addresses, I've also tried it with automatic IP)
    If I boot everything up from scratch the Apple TV will play both music and my movies (both my DVD rips and those purchased from iTunes store and downloaded to the PC).
    However, let's say when I've done the above I decide to watch a movie that is on the PC, it works and I can watch the full film or even a TV program.  Then I decide I want to watch another film after viewing that one, that's when I get the spinning wheel.  The Apple TV will recognise my iTunes library and display the movies but unless I watch something on the cloud I cannot view what's on my PC hard drive.  Then after a bit the Apple is telling me to turn on home sharing.  It already is on and my PC has no sleep settings activated, I turned them all off so unless I power down nothing will enter sleep mode or even powersave.
    I then have to reboot the PC and open iTunes again.
    Like I mentioned I've taken the first one back for an exchange, the same problem persists.  I've also been on the phone to Apple who advised to power everything down for 5 minutes then turn the router back on followed by the Apple then the PC.  That worked, so I then left it for 5 minutes and then the problem happened again when I decided to watch a film that I put on my PC hard drive.  It seems that I have to choose what I want to do quickly but it wont work with further requests after something is played. 
    I am using the inbuilt virus checker that comes with Win 8 (Elements I think it's called) and I use Windows Firewall.  I have tried creating a rule to allow iTunes to connect out on the firewall settings but this did nothing.  I've tired automatic IP addresses and now trying static ones but again, no joy.  Bonjour has been uninstalled, reinstalled, opened up connections in the firewall, basically everything I've read on this issue I've done.
    I read somewhere about turning off the Dolby Stereo, and yes, you guessed it, nothing corrected it.
    Has anyone had this problem exactly and any idea how to overcome it.  Apple have suggested a clean reinstall of my PC, so I tried it, wiped everything and started again.  Nothing, so I tried it on my laptop which has Windows 7 and it seems it's not localised to just one specific version of Windows.
    Getting a bit fed up now! 
    As a last ditch attempt I also checked the serial number to see if it was an old unit that needed to be replaced but it's not.  Oh, and I have also tried wireless and wired.  That didn't change anything.
    One interesting thing though, when looking at the settings for the BT Home Hub and looking at devices, when I know the Apple TV is connected it's showing as not connected.  It appears as though it is dropping connection after it has perhaps synced the whole film from the PC.  I can't think of a way to force it to stay connected.
    Any suggestions?

    UPDATE
    This is now resolved, not with the use of the Homehub though.
    After another conversation with Apple they asked me if the Youtube app on the TV works, which it does then there's a problem elsewhere!  Therefore Apple think there's an issue with the hub or the home network.  They also asked me to try something on the hub called Port Forwarding.  However, because that the hub isn't an Apple product they are not allowed to advise me on tinkering with the settings.  But did suggest to Google a website called port forwarding. 
    Having a look at that I tried what it suggested by connecting to the BT Homehub, you guessed it, that didn't work either.  I called BT who advised that their technical help team that would deal with this has been disbanded and the person I spoke to gave me the port forwarding suggestion on Google.
    At this stage I had had enough and after reading a few more bits of feedback I then looked at replacing the hub with something I could buy myself.  This led me to Amazon where I purchased the ASUS RT-N56U and a modem to go with it.  I ripped out the hub and linked the modem to the line in the wall and the router to the modem, I had to bridge the router to the modem and after that was done I set up the wireless.
    I'm now very pleased to say that it works, everything is syncing as it should do and the speeds of my downloads have also increased.  So far no issues at all.  I also have a constant connection to the PC and can view as many films as I want that are downloaded to the PC.  No lagging, no problems at all.
    Bit of an expensive solution but the modem and router I bought can also replace a Virgin one should I change suppliers in the future.
    If you follow this solution and are doing it the same with BT just Google the username for the hubs as it's the same for everyone, you can get that username from the hub if you connect to it but if you're like me and didn't think of that all the solutions you can google.  I used the CD's that came with the items and I had it all set up and running in 5 minutes.  If you do purchase the RT-N56U don't forget you need a modem, as that bit I forgot about and then had to order that via Amazon as well.
    That's really all you need!

  • I am unable to connect my ipad to the internet via wifi, when asked for my password I get message "unable toI ge join network" however my laptop is able to access the internet using similar procedures and in the same physical location.?

    I am unable to connect my IPad to the internet via WiFi, when asked for a password then attempt to join I get the messag "unable to join the network" however  if I use my laptop in  the same physical locationand using similar procedures I am able to conect.?

    What router are you using? make/model/version
    What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
    If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

  • Ipad2 dropping connection with WPA2

    I recently changed my FIOS connection to WPA2, and my Ipad 2 keeps dropping connection after a few min of play.  I have no issues with my Ipad 1, Iphone, and Itouch connecting to it. It seems to only happen with the Ipad2.  My wireless is set up with WPA2 AES encryption using the standard FIOS router.  It is not a distance from router issue either.  I have been right next to the router with all the devices and still only have the issue with the Ipad2.  I restarted the router, deleted the connection and reconnected to the router also. 

    IPad dropping WiFi every few seconds after updating iOs to version 5.x
    I have the same problem with my iPad 2. It was working fine when my iOS was v.4.3.3. After updating the iOs to version 5.0.1, I kept dropping my WiFi &amp; Internet signal. I am using WPA2, and my SSID is OFF (does not broadcast). 
    To solve the problem, I updated iOs to v5.1. Same problem occurred. I tried using the OpenDNS as suggested.. Did not work too. WiFi stays on for 5-10 seconds before saying signal was lost. Tried to log on again - iPad replied that I cannot join the network. Tried soft &amp; hard reset, forgetting network settings, resetting all network Setting, etc - still nothing works.
    Finally, out of frustration, I turned ON my router's SSID (broadcasting openly). Guess what? My iPad WiFi is working perfectly without any dropped connection. 
    Please try this quick solution. It may just fix your problems. I realized that this solution may be effective for some iPad users out there.  But there is a chance it may not work with others (I tried almost all suggestions in other forums - ranging from updating the wireless router firmware, using an OpenDNS, doing a soft &amp; hard reset of the iPad, etc. Still, nothing worked for my iPad - except this simple SSID setting). Hopefully, this additional solution might help someone. Good luck :-)

  • Fix for Airserver or Reflector ( drops connection when call comes in )

    Hey Guys
    Today i am using AirServer and it works great to be able to show your IPad on you PC or MAC. The problem is that i am sharing a app that  does a voice and video call and when the call connects it drops connection of the sharing on the MAC / PC. Once the Phone / Video connection is ended Airserver comes back up and works like advertised. (I just tried Reflector and they both work the same). Don't know if this a securty thing in IOS or not might be ? Any work arounds ? I already sent emails to both Airserver and Reflector. Open to other products if needed.
    Does anyone know a solution which might work to be able to share the IPad / IPhone on PC / Mac and not drop the connection. If solution only works on a Mac that is fine as well.
    Device
    IPad 2 running IOS 7.0.4
    Displaying to the following:
    AirServer version 1.9.4.0 Windows on Win 7 32 bit.
    AirServier version 4.8.1 on Mavericks on a Mac Book Air.
    Thx
    Dave

    Still have the problem does anyone know a fix for this by chance ?>
    Anyone know of a application or way to use a lightning to hdmi into a PC or Mac that would allow to show just half of the of the real estate on your monitor ( Similer to Airserver ?). I assume i need some capture card basically i want to be able to show half the screen with my IPAD and show a browser on the other half of the screen.
    BTW I am using a IPad Air now running IOS 7.04 same thing.

  • Does your Wifi drop when your iPad mini went into sleep mode after upgrading to iOS 7?

    Dear iPad mini users, to those who have upgraded to iOS 7 like I did, do you experienced WiFi drop when your iPad is in sleeping mode? I noticed this problem only few days after upgrading my iOS. Initially I don't think there is such issue. After your iPad mini recover fom sleep mode, then it will automatically connect to WiFi again. My point is it no longer connected to WiFi in sleeping mode and so could not keep me up-to-date with my mail if I am on WiFi.
    Do share your view and if there is a solution, do share with me please. I have tried almost all solutions available online but no no avail. At the moment, I am activating my 3G network so that when mail came in, my iPad will notify me even during its sleeping mode but this is getting expensive considering I am using the 3G 24 hours every day now.

    I found an solution. Go to Settings/Mail, Contact, Calendar/Fetch new data and than enable Push and choose to fetch hourly or every 30 minutes. In this case your iPad will stay connected to wifi even when smart cover is closed. If you select Manualy than wifi connection will be terminated when in sleep mode.
    (Not native english speaker, hope you'll understand)

  • I am unable to connect my ipad

    i am not unable to connect my ipad to i tunes, my laptop was formated and now i have downloaded the i tunes freshly on my system

    What router are you using? make/model/version
    What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
    If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

  • I'm having problems maintaining a VPN connection on iPad. Any thoughts?

    I'm having problems maintaining a VPN connection on iPad. Any thoughts?

    Sorry to be vague but just drops out. Often citing insufficient bandwidth. However, I don't have the same problems using a 3g iPhone on the same wifi connection.

  • What is the difference between dropping-connection and reset?

    Hi, Im currently studying HTTP MPF (ASA feature) ,
    im just wondering about the difference between dropping-connection and reset (TCP)
    can you please tell me how it drop and how it reset ? ?? specific process of it ( eg, TCP handshake, etc)
    thanks in advance. !

    Reset sends a tcp response with the rst flag set. Drop sends no response.
    Sent from Cisco Technical Support iPad App

  • How to connect my ipad to TV is vga adapter is not working

    Hi i am trying to connect my ipad via vga to my beovision 9. All is correctly installed but its not working. My Beovision service centre advises to purchase an hdmi adapter but this apparently not available. Any suggestions What to do next ??

    HI and welcome....
    This thread may offer some ideas for you.
    http://discussions.apple.com/thread.jspa?messageID=11579515&#11579515
    Carolyn

  • Is there a way of connecting the ipad to the smart board in the classroom, so that the smartboard is the control, and the ipad is displaying what is on the smartboard? This is to help a visually impaired child see what is on the smartboard.,

    Is there a way of connecting the ipad to the smart board in the classroom, so that the smartboard is the control, and the ipad is displaying what is on the smartboard? This is to help a visually impaired child see what is on the smartboard.

    Absolutely!
    Install Splashtop2 on the PC and enable it to be controlled or ran from iPad or Reflection to simply allow iPad to serve as PC unwired monitor. With Splashtop and an Apple TV connected, you use the smartboard as usual, yet the PC and iPad can see the same content. The impaired child can even interact with the Smart Board via the iPad as if he were writing directly on the big screen. Erasing functions can be done by touching the Smart Board manual controls. Several variables are in play that cause this lack of functionality:
        Apple won't permit PC software that infringes its proprietary apps.
        Smart Board companies refuse to develop iPad apps because they feel threatened and are being replaced by iPads
        School districts think Apple TV is meant for copyright infringement and could expose them to safe harbor lawsuits
        Network administrators make it impossible to login Apple TVs because they don't want the streaming occurring
        Classrooms are not able to keep up with the technology of using the iPad
        Clicker companies refuse to play with iPad because they see it as a potential threat to their core business clients
        Apple is not working as hard as it could to exploit its capabilities in education, thus losing money in iPad sales
    The bottom line is that we educators and technology developers are hurting our childern with petty conflicts.

Maybe you are looking for

  • Where can I get help with Office for Mac

    Hi everyone, I use Microsoft Office for Windows at work, and often go to one of the groups at msnews.microsoft.com to ask questions and get help. I would like to be able to check from home to see if anyone has answered my questions, but I can't figur

  • Fileupload issue - Unix

    We use Forms 9.0.2, Jinitiator 1.3.1.8 on Sun Solaris 2.9. I had downloaded the forms demos 9i and got the uploadserver.jar and uploadclient.jar files - created a form with the bean as mentioned in the docs. The form works fine in Windows XP but fail

  • Sound preference issue with Snow Leopard?

    I have a late 2009 13" Macbook Pro - I've been very late in updating from Leopard to Snow Leopard, even though the latter came out a month after I bought my laptop, but this weekend, I finally did. My mac has the 'red light' problem in the headphone

  • Displaying JAAS Exception in LoginError.jsp

    Hi, We have developed a Custom JAAS login module. We need to capture the custom exceptions such as account locked, expired, etc., and display in the login jsp itself to the user. Is there a way of accomplishing this in the weblogic 11g? Many thanks!

  • Transfer from iPod to new PC

    can anyone help... I recently had my pc stolen amongst other items from my house....fortunately my mini ipod was in my car at the time and this wasn't nicked... can anyone tell me how to transfer the songs i have on my mini to a brand new Dell laptop