Homehub 3 keeps flashing orange/red/purple then go...

Hi,
Severak days ago I made a post regarding the above issue however my connection has not remained stable enough to post a reply and work has also kept me buys. Today I woke up to find the internet working again however when I did starting browsing again it has been continually going from stable to flashing orange/purple/red then back to stable blue. I have tried restarting, switiching the power off for 30 minutes and even tried connecting directly to the Homehub via ethernet cable.
I would really appreciate if if someone could help me resolve the issue. Also last week I starting using a powerline adapter. Has this got anything to do with the issues I am currently facing?

not just switching off - you need to try the reset recessed button probably on the back of the hub. just beacuse phone works doen't mean filter is ok - they don't last forever
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Hi NigelM,
Welcome to the community and thanks for your post.
I am so sorry to hear about the problems you are having. It sounds like you are having a nightmare with this.
Please send me in your details using the "Contact The Mods" link found in my profile and I will take it from here.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Orange and purple flashing

Hi
The broadband light on my home hub has been flashing orange and purple all day (Sunday)
The lights on the White modem box are fine and all lit up green (DSL, Lan1, etc)
Have turned power on and off several times for both hun and modem throughout the day to see if it wil randomly reconnect but had no luck
Rung BT and did the usual "restart this, unplug that" ritual. Guy didn't have a clue why it still wasn't working and said someone from level 2 tech team will call us back on Tuesday afternoon
Any advice?!
X

Make a direct connection from your PC to the modem which will eliminate the Homehub. Follow this guide to do that. Use your computer as normal to see if it connects. If it does connect you will know it is a faulty hub.
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Step2: Connect your pc/laptop into the modem using LAN1 port
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contact mods
can take up to 3 working days for mods to contact you
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Homehub 3 keeps flashing orange/red/purple then go...

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