Homehub 3 problems with wifi and network - please ...
I am hoping someone can help me, as I am struggling to work out why I am getting so many problems with my network at home.
I have BT Infinity, and a Homehub 3A. I have had BT broadband for years. Infinity was added in Feb 2013. The HH3A is the original one supplied to me years ago.
When Infinity was installed I also added a pair of TP Link powerline adapters, to provide a connection to an unmanaged network switch in the lounge.
A rough outline of what I have connected to the router is:
Wired
- Synology NAS Diskstation
- Win7 laptop
- powerline adapter
Wifi
- 3 iphones
- 2 ipads
- Win7 laptop
- 2 Win Vista laptops
Powerline / network switch
- Sonos bridge
- TV
- BluRay
- Vodafone booster
- SkyHD
Recently I am getting a number of different problems:
1) wifi drops to everything connected to the router, at the same time, all blue lights are on the router
I lose wifi connection to the internet, from all devices, at the same time, but also the connection from my laptop to the NAS drops.
2) Anything connected to the Powerline adapter is rarely available
I try and connect to Sonos, or my sky box or the TV, but they aren't connected to the router. The lights on the powerline adapters indicate everything is fine, and the HH3 has all blue lights. But my iphone and laptop cannot find my Sonos. My iphone app cannot find my sky box. And on the TV it says it is not connected to the internet. To solve this problem I have to power cycle the pair of Powerline adapters.
Some observations:
1) these problems are all since Infinity was installed. I have no idea if that is relevant.
2) My NAS Diskstation has a powersave mode. I noticed last night that when I woke it up, the powerline adapters disconnected briefly, before reconnecting. But when they did reconnect I could not access anything connected to them. It was as if the NAS had booted them off the network, and then they couldn't get back on.
3) I run a 10m brand new Cat5e cable from the infinity modem to my router, because the modem is in the garage.
Can anyone help? I am tearing my hair out with this.
Thanks for any help.
If you set the devices on the home hub to always use the same IP address, then that can help.
The problem is that when the DHCP lease expires, the home hub often gives the device a different IP address, and this breaks the port forwarding rules.
Some routers allow you to specify which IP addresses are to be reserved, but the home hub does not.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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tnxHi ..
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