Hook to itunes screen, Itunes says enter password on ipod when I can't*****

One day I wanted to listen to music...
But it said "Hook to itunes"
I was like "Okay why not"
And then I hooked it up and it said "Cannot connect enter password on ipod"
So I go to my ipod and all it can do is show the hook to itunes screen
Nothing else, I even reset it
So what do I do?

It's ugly but this will work. Reset the iPod. Plug the USB into th iPOD while holding the home button which puts the iPod into recovery mode. Select restore. It wipes everyhting out but then you will have a chance to restore from backup (hopefully you have one).
THere is an official support document that shows how to do this "recovery mode".

Similar Messages

  • My friend found his old ipod touch 4. He charged it up, and it says "disabled" and i cant restore it on itunes without his password which he forgot. Can I restore it without the password.

    My friend found his old ipod touch 4. He charged it up, and it says "disabled" and i cant restore it on itunes without his password which he forgot. Can I restore it without the password.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have backed up my old phone to itunes, however, when I try to restore data to new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

    I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

    I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

  • Got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

    got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

    iOS: Unable to update or restore

  • On OSX 10.10.3  I'm getting a continuing window in upper right of screen that says, Google Password Required. Enter your password for "my account" in Internet Accounts.

    On MacBook Air 11" with OSX 10.10.3.  On startup, and continuing over and over, I get small window in the upper right hand corner of screen that says,
    "Google Password Required
    Enter your password for "my account name"
    in Internet Accounts"
    I'd never seen this window before the most recent update and am not sure that I want to agree to it.  What does it do and considering security, should I agree to sign in?

    Good day Jonsmom,
    It sounds as if there is a Google account in your Internet accounts that is trying to be accessed by some service when you log in to your MacBook Air.
    If you go to System Preferences (under the Apple Menu) and select Internet Accounts, are there one or more Google accounts listed? See this article -
    OS X Yosemite: Add your Twitter, Facebook, and other Internet Accounts
    If this is the case you may need to reenter the password for the account. 
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • Why does it suddenly say:enter password for"^1" next 2 my shopping basket?

    after downloading the latest itunes upgrade last night (7.7) it says: enter password for "^1" next to my shopping basket icon, what does this mean? could someone explain why this happens and how to rectify it if need be? thanks, i haven't got the foggiest!.....?

    Just an update, a workaround to this problem was to download the Keynote file to my Mac and save that copy of the document on my Mac, not in iCloud Drive. I have been able to work with the document just fine since then, with Keynote on my Mac. This just means doing without the syncing benefits of iCloud Drive. Seems this problem was more with iCloud Drive itself than with Keynote.
    iCloud Drive did have the most recent, up-to-the-minute copy of my work online when I visited it via the web. I was able to work with the file with the Keynote beta program in the web browser, but that program is missing some of the features of the desktop version.
    The original problem of the file becoming unreadable has been solved by this workaround. But it is still a bug. I reported it through Apple feedback and hope they will fix this.

  • Blue Box says "Enter Password"

    When I power on my Satellite laptop, the Toshiba splash screen shows up for a second or two, then I get a completely black screen with a small blue box saying "Enter Password", with a command line below.  I've never seen this before, and the computer does not respond to my Windows password.  I have no idea what the password is, and can't seem to bypass this screen at all. 
    Any ideas???

    Unfortunately, your laptop may require servicing.
    What can I do if my computer asks for a password before booting?
    - Peter

  • ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

    iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

    I'm experiencing the same thing under iTunes 11.1.1:
    iTunes says the computer is not authorized, prompts me to authorize
    I enter my credentials, iTunes says computer is already authorized
    When I attempt to play song, iTunes starts at bullet point 1 above over again.
    My attempted fixes:
    I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
    Deauthorize and then reauthorize computer
    Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
    Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
    The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
    I was hoping that iTunes 11.1.1 would cure it - no dice.

  • HT1539 iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

    I bought The Dark Knight a few years ago, I tried to download the digital copy before but I gave up. Now that I have my iPhone, I'm determined to get all the digital copies I'm entitled to! So I'm here to find out how to remedy the situation. iTunes says the code is invalid when it clearly should work. I didn't buy the DVD off the street or anything. iTunes doesn't give me any further options, so what can I do? Anybody have any advice, please?

    Yeah, I actually did get it. I had to send an e-mail to Warner Bros. with all available info and my issue and they sent me another code that actually worked.
    So I actually just had to do what varjak paw suggested, it just took a few days (maybe a week) and I forgot to get back to you guys. So, belated but all the same thank you, varjak paw!

  • HT1414 touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod

    touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod, can anyone help or what is the cause

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My computer with Windows 7 says there is no iPod when I run diagnostics on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

    My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

    Hi there JMW1973,
    You may find the troubleshooting steps in the article below helpful.
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    -Griff W. 

  • The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

    The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

    Hi Charlene1018,
    You can locate any of your iTunes media including apps in Finder by following this article:
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Locating the file for an item you see in iTunes
    If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
    Select an item in iTunes and choose File > Get Info.
    You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
    Cheers!
    - Ari

  • TS1813 what do if itunes say it that my ipod touch 4g 5.1 firmware corrupt when I try to restore it

    what do if itunes say it that my ipod touch 4g 5.1 firmware corrupt when I try to restore it

    - If the error message says the downloaded firmware is corrupt, then delete the download and try again. It is located here:
    IPSW file location for Mac and Windows
    - If there is a problem with the iPod, then try placing the iPod in Recovery Mode and then restore.

  • How come ITunes says I purchased a song, but I can't find it in any library

    How come ITunes says I purchased a song, but I can't find it in any library

    As in purchased it 4 minutes ago, or 4 years ago?  The new versions of iTunes are always very reliable at having songs show up in the main library display window when an item is added.  Does your song appear in Recently Added?  Have you checked your media folders to see if the song is actually on your computer but it is just iTunes that is having conniptions?
    You can browse the forums here for suggestions by others.  There isn't one single simple resolution:
    https://discussions.apple.com/thread/3988957 - updating Match

  • Itunes says it is not authorized when trying to sync

    itunes says it is not authorized when trying sync, but after authorizing it does it again so I can not sync my phone.

    You can use the search bar at the top of this page by "Support" as well as we can.
    I typed you subject into it and got:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

Maybe you are looking for