Horizon 2 fan noise and stand damage

Picked up a new horizon 2 on boxing day. The fans run constantly and are quite loud. Even just idling on the desktop or browsing the web the fans are running all the time. Are other owners experiencing this?
Also, there are scratches and paint damage to the stand. Anyone else have this? The store I bought it from sold out and will not be getting more stock so I couldn't exchange it.
Link to image 1
Link to image 2
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hi rob1234,
When you open Task Manager do you see any significant application(s) that's eating up CPU resources? 
  - Link to picture
If there are applications that's eating up CPU resources then the sound that the fan is emitting is normal (Idle or on full load) as the fan is trying to cool down the CPU/GPU.
If there are no application(s) that's eating up CPU/GPU resources, try to boot in to the BIOS > Advanced Tab > CPU Setup and ensure that EIST and CIE (Enhanced Halt State) are enabled then C-State to C1C3C6C7.
  - Link to picture
In an event that the fan noise is too loud that it gets annoying, I recommend you contact lenovo on how to go about getting a replacement heatsink and fan.
Support phone list
More info:
Everything you need to know about the CPU C-States Power Saving Modes
Regards
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