Horizontal line - Running out of options.

Hi guys. I can hope someone can help
I have a LaserJet 100 MFP M175NW printer that is around 2 years old. I am getting 1 horizontal faded line right through every page I print, black, or colour. It is always in the same position
I have the exact same printer which is in perfect working order so I have tried the following
1: Used a new photoconductor I know works
2: Ran a clean cycle (10 times) on the cartridges
3: Installed 4 new cartridges, from the printer I know prints perfect
I'm not sure what else it could be? I am happy to get my hands dirty if there is something else I can try. I am thinking it must be some sort of dust/residue build up somewhere but  I am not sure where or what to clean.
Look forward to your help
Picture attached showing the line I have referred to.

Hi @JSM87 ,
I see that you are getting a horizontal line in the same area when printing in color or black. I would be happy to help you.
Since you have already tried known good toners and a imaging drum, most likely it is the fuser or another hardware issue.
Please try the steps in this document to see if it will help resolve this issue. Steps provided are for running cleanings, calibrating the printer and printing off a Diagnostics Page and the Print Quality Page.
HP LaserJet Pro 100 Color MFPs (M175a and M175nw) - Resolving Print Quality Issues.
What were the results of the Diagnostics Page and the Print Quality Page?
Are you using Genuine HP Toner?
What are the toner levels?
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • I get this message when trying to past simple text into an e-mail document. The Web-Based Email plugin has crashed. I have run out of options...please help.

    The Web-Based Email plugin has crashed. I get this message when trying to paste simple text into an email document. I have updated plugins and have run out of options. If I use another browser I have no problem. Please advise.

    UPDATE
    Compiling from command line I found out that the class definition for oracle.oats.scripting.modules.basic.api.IteratingVUserScript is missing. Do you know what .jar file contains this class?
    Thanks.
    Fede.

  • 40 inch Samsung LCD White Horizontal lines running up the screen constantly

    My brand new Samsung 40 inch tv (purchased in mid-December) has white horizontal lines running up the screen constantly.  From what I heard, the electricity in my house my not be grounded, but no other tv in my house does this, so I doubt this is the case.  Has anybody else had this issue and is it too late to return the tv?  Thanks.

    Does it do it on other sources like a DVD?  If so you may have a TV problem. Have you tried to do a factory reset or restore? Have you tried plugging it into an outlet in a different part of the house? As a last resort have you tried taking it back to the store and see if it works there? Also have you tried a filter on the AC plud in? Just some suggestions to try and help you out.
    Bob

  • I have a thin horizontal line running across my screen about 1/4 of the way from the bottom of the monitor. Why is it there and how do I get rid of it?

    There is a thin horizontal line running across the width of my screen about 1/4 of the way from the bottom. This line, along with an occasional vertical line about a 1/3 of the way from the right side of my monitor, started appearing about 7 days ago. Usually the line would disappear after a restart but now it seems intent on staying. Does anyone know what is going on and how can I resolve this?

    Contact Apple's Support, formerly Apple Express Lane.

  • Photosmart 8250 4x6 Prints with horizontal lines running through them

    I'm getting horizontal lines running through many of the 4x6 prints made with my Photosmart 8250.  They're about 1/3"  to 2/3" apart from one another.  I've run the head cleaning process and alignment process.  I've tried cleaning the rollers.
    Any suggestions?
    Thanks.

    No - contact Apple for a redo and/or refund - http://www.apple.com/support/photoservices/returns/
    LN

  • Horizontal line running across top of iPad LCD

    Horizontal line running across top of iPad LCD

    Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo you will not lose any data. Has ipad been dropped it could be a Hardware fault. Cheers Brian

  • MBP 17" 2010: horizontal lines extending out from open windows on 30" ACD?

    I have a mid-2010 17" I7 with anti-glare screen. The topcase was replaced for factory damage and now the screen was replaced by Apple here in Paris, where I live. I use the MBP with a 30" ACD at home, with no problems until I picked up the repaired MBP yesterday with new screen. I now notice that when I open a window, like Safari or Mail, the lines (let's call it the lower line that frames the menu bar in grey on the top of each open window) seems to extend beyond the open window and run across the top of the entire 30" display. If I move the window, that line moves across the screen with it. It doesn't occur on the MBP screen itself, only on the attached 30". So that if you open Safari and place it in the center of the external display, you see the line running from the grey menu bar on top of the window extend out in both direction across the entire display. It has no effect within the windows you are looking at all, but this wasn't there, or I never noticed it before. I changed the desktop background to see if it changed, and basically not, except it is not viewable so much with light or white background.
    There is no effect within the windows being viewed. It's as if the line running out from the frame of the window, especially the bottom part of the grey menu bar on top, are extending out across the screen.
    Any suggestions would be greatly appreciated.

    It turns out that I tested my 30" ACD with a friends Macbook and it has the same phenomenon. It's quite strange. The darker the blue or grey the more this line flows out from the grey bar frame on Safari or Mail windows. The smaller the window the less evident the phenomenon. Again, it has no effect on the windows themselves, and only occurs toward the top of the display. When you move the window down on the screen it disappears. And it is only the line below the grey upper bar that is rather bold that bleeds out across the screen.
    I wonder if there is a way to reset the display or move to some default setting that would correct this.

  • Getting waved-horizontal lines running through my photos...Happens not during time of working image in photoshop...but appears when sending to files or other applications, such as after printing back to files...?  Mac checked out OK.

    Getting waved-horizontal lines in my imagery just after working in photoshop...sending to files as with after completing some applications, such as printing. Nothing is wrong with my Mac...Issue does not occur every time I go into using Photoshop?

    Doesn't matter what kind of file...size, jpeg or tiff, black and white as color, etc...Something is in the software issue for my upgraded CS 5 Photoshop, running on a Mac OSX with Leopard version. The CS 5 Adobe software was in an up-grade from CS 3. Best I can do and I thank you for any suggestions based on your experienced background as I can only offer a general interpretation with the waved-horizontal lines that run across some of my images from being in the Photoshop mode from Bridge.

  • Laptop suddenly had horizontal lines running across the screen

    Suddeenly horizontal lines appreared across the screen .
    I have shut down and started up the computer numerous times and it does not go away .
    It also affects the graphics and text on the screen .
    If I cannot fix should I have the computer cleaned and set back to factory standard and how do i do that /
    Thanks

    2 possibilities:
    1. The video chip (motherboard) has gone bad; or,
    2. Just the screen has gone bad.
    Connect the computer to an external monitor and see if the lines appear on it. If so, it is #1.
    It is doubtful that restoring the laptop to factory specs will have any effect on the isue either way but if you want to do that you can tap F11 as you power up to enter factory reset.

  • T410 lock-ups, running out of options

    Hello all, this is my first post.
    I just got a lenovo thinkpad t410 from CDW on clearance.  When I first got it, I wiped the whole drive and installed Ubuntu 10.10.  Every now and then the computer would completely lock up: to be more descriptive, the mouse would stop moving, but the chassis fan would still run and the drive would still appear to be "working"... I figured it was for lack of updated drivers.
    I threw Windows 7 Professonal on it today.  I updated most of the drivers through Windows by downloading files from Lenovo's driver site.  I'm not 100% sure I had lock up issues before installing Windows, but I do know that when I put Ubuntu back on my sytem (10.10) alongside Windows in separate partitions, the first install completely froze and I had to re-try.
    Anyways, towards the end of my driver update process, I found that when I turned the computer on, it took no less than 15 seconds (past log in) for the screen to lock up, in the same fashion as earlier with a clean Ubuntu 10.10 install.
    I searched online and rolled back the most recent drivers I installed, but it still froze.  Then I updated BIOS to the most recent version as per Lenovo's site... still freezes.  I am at my wit's end.  Could this be a hardware malfunction?
    EDIT: I forgot to mention, now that I have both Windows 7 Pro and Ubuntu 10.10, the lock-up occurs on BOTH operating systems.  It seems to lock up when it tries to access networking.  I updated the network drivers very early in my Windows installation and had no problems for a few hours until I installed more drivers. 

    Have you tried creating a new user and new iTunes libary for testing purposes?
    AC
    Message was edited by: Alley_Cat

  • Help! I'm running out of options

    I was having a lot of problems with my phone last week so on Saturday I decided to Factory Reset it. It seemed to help with the battery dieing so quickly. However when I did go to charge the phone all 3 of the chargers i had for the phone did not work. If i shoved the charger in real hard and held it at a certain angle i could get it to charge long enough to turn on and then my fingers would start to hurt from holding it in so hard and at an awkward handle.After dealing with that for a few hours I decided to just call Verizon. What a wonderful experience. I have no complaints as to how that phone call went. They we going to send me a new phone over night and with Christmas being tuesday i figured i wouldn't recieve it until wednesday.
    I finally recieved my new phone wednesday night. Upon recieveing the phone i took everything out of the old phone ( memory car, sim card, battery, back) and put in in the new phone. I plugged in the new phone and expected it to start charging!...
    it didn't... well it did but for about 2 seconds until i slightly nudged the phone and it stopped charging. SO me thinking then I had broken the chargers jamming them into the other phone i went out to a verizon store and purchased a new charger. YAY!
    I got home plugged in the charger and........ nothing.   if i plug it in and don't move it at all then i may get a tiny charge but then that error message of critically low battery will begin to flash on and off the screen because the battery decided it wasnt to charge and uncharge.
    I'm unsure at this point as to what to do. I have a new phone and a new charger and it still will not charge?!?!??!
    do i call then again? do i go to the store? help?!?! what do i do

    First, buy a new battery.  To me it sounds like your battery has failed because it will not charge and it also sounds like if you can get it to charge a little bit it goes "dead" very quickly.
    One way to test if it's the battery is to go to a Verizon store and ask if you can temporary move the battery from a test phone to yours just to see if that fixes your phone.
    By the way, take your charger and USB cable to see if you can charge the test battery.
    JerryF

  • Thin Horizontal Lines visible within PDF file after OCR run

    I print to PDF(Acrobat 9.1 Pro), from an imaging application where the images are stored and managed as 300dpi TIFF(Group 4) B&W.
    The PDF file is produced with no issues.  At this time I run the OCR process to capture the type written data.  As the OCR process works it's way throught the file, the PDF is re-written with both OCR data and thin black horizontal lines every 2/3 of a inch down the page.
    These lines will be saved with the file and print out.
    How do I eliminate these lines?

    I had this problem too.  I'm using Acrobat Pro 9.4 and after OCRing a doc it had horizontal lines running across the page.  We were able to fix it by first Optimizing the document and then OCRing it.
    Document > Optimize Scanned PDF
    When finished, Document > OCR Text Recognition > Recognize text using OCR
    Hope this helps

  • Keylight, random Horizontal lines

    In After effects using Keylight, I have an issue with Horizontal lines appearing out of nowhere, appearing behind the subject in one frame of the video. I've tried getting rid of it by changing a setting in keylight, but the lines appear somewhere else in the video.  I've tried restarting, uninstalling/reinstalling, but to no avail. I have the image below. We shot on an Sony Ex3 1080p/24. The project setting is 1080p/23.976 in premiere & After Effects. I'm running version CS6

    I can see that it's an MP4 from the screenshot, but I was just wondering what the actual codec was. I'm assuming an H.264 variant.
    What happens if you try to transcode the clip to a production codec?
    I don't think the 11.0.4 update fixed issues with block artifacts in footage, but it is usually a good idea to be running with the latest bug fixes.

  • Getting faded horizontal lines on pics

    Just installed a new color cartridge (even though printer did not say old one was empty) trying to solve this problem.   Top 1/3 of photo prints fine, but bottom 2/3 has orangish horizontal lines running through it.  Subsequent printings improve slightly, so I figure a jet is clogged, but I find no information on the HP website about how to clean them.  I removed the cartridges and stuck a paper towel down there and removed some black sludge (some seemed to be broken-down foam), but no improvement from that.  How do you clean the inkjet heads on this printer?

    The printheads on the cartridges used in the Officejet 7210 printer are built into the cartridges.  The symptoms you described sound like what could happen if you have old cartridges (even if jus taken out of the box).  Check the "Warranty ends" date on the back side of the package in the lower right corner, or see the date printed on the cartridge as shown in the document here. 
    You can clean the printheads as shown in step three of the document here.
    Cartridges that are many years old may have one or more colors that "starve" during heavy printing such as printing Photo's.  A fresh HP cartridge should resolve your issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Thin Horizontal Lines on 27" iMac display, 0.5 inches thick covering dock

    About a week ago I started to notice thin horizontal lines running across the bottom of my 27" iMac Core Duo screen. A ribbon of thin lines, about 1/2 inch thick, covering the bottom portion of the dock. The overall ribbon of lines is translucent, a bit animated shortly after boot-up but they become pretty fixed and static after a few minutes so I can still see and manipulate the dock, and I have not noticed any malfunctioning of iMac systems. All applications are working fine as always. For months I have been downloading all the software, operating system and firmware updates, without a problem. I have no other software or firmware updates that I can download. Like other iMac 27" users, I too suffered thru a period this past winter when the display screen intermittently flickered or blacked out or worse, but those problems were immediately fixed by Apple's relevant display firmware updates that came out in December and January. I recently called AppleCare and they ran thru a diagnostic test with me over the phone, but they can't diagnose the underlying problem. Next step requires that I lug the computer to a nearby Apple Store for a "Genius Bar" appointment. Will do that soon. But in meantime, has anyone else with an iMac 27" display experienced this latest problem that I'm having despite having downloaded all available software and firmware updates? Thanks, in advance, for whatever insights and helpful advice that you can share.

    About a week ago I started to notice thin horizontal lines running across the bottom of my 27" iMac Core Duo screen. A ribbon of thin lines, about 1/2 inch thick, covering the bottom portion of the dock. The overall ribbon of lines is translucent, a bit animated shortly after boot-up but they become pretty fixed and static after a few minutes so I can still see and manipulate the dock, and I have not noticed any malfunctioning of iMac systems. All applications are working fine as always. For months I have been downloading all the software, operating system and firmware updates, without a problem. I have no other software or firmware updates that I can download. Like other iMac 27" users, I too suffered thru a period this past winter when the display screen intermittently flickered or blacked out or worse, but those problems were immediately fixed by Apple's relevant display firmware updates that came out in December and January. I recently called AppleCare and they ran thru a diagnostic test with me over the phone, but they can't diagnose the underlying problem. Next step requires that I lug the computer to a nearby Apple Store for a "Genius Bar" appointment. Will do that soon. But in meantime, has anyone else with an iMac 27" display experienced this latest problem that I'm having despite having downloaded all available software and firmware updates? Thanks, in advance, for whatever insights and helpful advice that you can share.

Maybe you are looking for

  • Turn Off Firmware Password will not accept correct password

    Hello communtiy, A while back I set a Firmware Password on my 15" MacBook Pro Early 2011 and have used it with great success. Now however I wish to turn it off and am having difficulties doing so. The problem is as follows: I restart my Mac, press an

  • MS "Color Dialogue Box" popping up instead of "Adobe Color Picker" inside PSE 10.

    For purposes of this question, I'm providing definitions of the terms herein used. --Toolbox: The 2 columns of Tools on the left side of the Editor screen. --Foreground Color & Background Color: The color filled squares at the bottom of the Toolbox.

  • Embedding YouTube videos in iWeb 08 -

    Is this possible? Can you point me in the right direction if it can be done on iWeb 1.1.2? Thanks!

  • Iphoto slideshow editing

    I wish to create a slide show using all the available photos taken. In my case 1000 photos. I then would like to "tag" the photos that I do not wish to show. Is this possible? A system as described is used in Powerpoint. This avods the need to move p

  • ORA-01555: snapshot too old: rollback segment number 8 with name

    Hi, Database version is Oracle8i Enterprise Edition Release 8.1.7.4.0 I am struggling to fix this error, since I have not worked on 8I DATABASE. We getting this kind of error very frequently in one of the 8i database. ORA-01555: snapshot too old: rol