Horizontal Line with Feeder Print and Scans

My copies from the feeder and scans come with a Horizontal line about 2 1/2 inches from the left side of the page. Any thoughts for resolution?
Wess

Hi,
Please refer the document in the link below to troubleshoot the issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02881567&tmp_task=solveCategory&cc=us&dlc=en&la...
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Horizontal Line with Feeder Print and Scans

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