Horizontal lines not printing

My laptop just received a new motherboard and I just reinstalled RoboHelp. All of a sudden, when I try to print a topic, whether it is from a generated .chm file or a preview within RoboHelp, all horizontal lines are missing, regardless of size or color. This is causing a major henderence in the reviewing of print copies for editing purposes.
I have made sure it was not a color or line issue but printing from other programs and different images-they all print fine. The problem is isoloated to RH (I am using version 7).
I have attached two screenshots I took of examples of lines that are nort printing.
I have checked the printer settings-they match the settings used in all other programs.
Help???

Hello,
Please click HERE to access the steps that should resolve the issue .
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Similar Messages

  • I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

    When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart.  I have aligned the heads and cleaned them 3 times and the lines remain.  The Head analysis indicates that three of my heads are in fair condition and one is in good condition.  I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches.  I have not received a "replace printhead" message, but I'm beginning to thing that is the next step.  Any insights?

    This document may help. I have a feeling the manual cleaning section may be applicable:
    Banding, streaks or lines
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • I have horizontal lines when printing from my MacBook Air. Its nothing to do with my printer, as am now on to my third new printer, having returned the other two, saying they were fault. Now I know they weren't. Its got to be something to do with macbook.

    I have horizontal lines when printing from my MacBook Air. Its nothing to do with my printer, as am now on to my third new printer, having returned the other two, saying they were fault. Now I know they weren't. Its got to be something to do with macbook. I feel really guily about taking the other printer back, when it was fine!!

    Which MBA, which printer? Printer incl driver properly installed? Printed test page (yes, THE test page, not something else) and it looks okay?

  • Black horizontal lines when printing

    The printer prints all black horizontal lines on several pages wehn starting to print or copy. totally black and unreadable.  After several pages, it gets better, but still is not a totally clean print. I have reveiwed all your suggetsions. The scanning works fine, only printing is a problem.  I have cleaned everything, replaced print cartridges, but nothing works.  Someone supggested there is a controlling cartridge that my need to be replaced.  I cannot find any information on this  anywhere.    Please help, thank you, Pam

    Can you scan a print showing the defect and post it here?  It would help to understand the nature of the lines and at what space they repeat.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Horizontal lines on prints (was jdm44)

    Why do I get black horizontal lines when I print photos. I am using elements 10.

    Make sure that your ink cartridges have ink in them.
    Then clean the nozzles via the facility available in the maintainance tab of your printer. If you are not familiar with this, check the manual or online instruction for your particular printer.
    While you're at it, align the cartridges as well.

  • Excel 2013 Border Lines not printing with Windows 8

    Hi. I have a problem with Excel files not printing the border lines of the cells in documents.
    There are 3 laptops with Windows 8 64bit in our company now using Office 2013. Only today did they mention to me that the borders from only those Laptops are not printing. In the PrintPreview it shows them, but they dont print. From my work PC that's using
    Windows 7 64bit and Office 2013 they do print.
    I'fe printed the a PDF printer on thier PC's but it also prints without the borders. These files are automatically created in excel format by the software our comapany uses, every user recives he's file via email and can then print it or send it to customers.
    The software does not display the title boxes correctly when using the default windows 8 theme (you cant see what you are typing, the background is black and the text aswell). To get past this we select High Contrast theme (thers no CLASSIC theme in windows
    8) and then tweak the settings a bit to get it as close to classic as possible.
    Now it seems like when you use high contrast as a theme Excel does not print broders, I came across this on the internet whit other people also having this problem. Thers no solution that I found that I can implement on those three laptops. I cant change
    the theme back if they wont be able to read what they type, and I dont know how to get the borders to print in every excel file they get in the future without having them to go through a whole process of changing settings everytime they need to print.

    Hi,
    If you use Excel program to create a file, then print it, Does this issue still persist?
    Also what happens if you change the borders style within Excel? for example, change the border line to thick.
    Also it seems that  a similar topic has been discussed here:
    http://social.technet.microsoft.com/Forums/en-US/0e68d860-bbd8-459e-a1e9-dfeded7de064/excel-2010-spreadsheet-cell-borders-not-printing-unless-the-page-lay-out-page-set-up-sheet?forum=officeitproprevious

  • Smrtforms-lines not printed

    Hi,
        In my smartform output the lines are not printed in the sheet.
    But in print preview it is showing the lines correctly,but when i give print means its not printing the lines.But it printed all the words
    Can anybody help me to know about what this problem will be

    Hi,
    Check the printer. If it it dot-matrix printer this problem will exist.

  • Lines not printing in printout

    Hi all,
    i am facing strange problem  i created a SAP scipt form, In which vertical lines are there which i have created with the help of BOX command and width '0' .
    i am checking it in print preview its coming proper but when i am printing it vertical lines are not printed .
    thanks in advance
    regards,
    praveen

    Hi,
    If it is the main window you are talking about. Please confirm that there should be some line items available in main window
    then it will display it else not.
    Regards
    Chitrakant

  • Smartforms lines not printed

    Hi,
        I am using 4.6c.I have designed a smartform using templates.I have choosed the frames patterns in templates.In print preview everthing is perfect,but when i try to print this,Its showing only the texts.The lines were not printed.Its a complex format,So i used templates to do that.
    Actually we dont know whether this an ABAPER problem or basis problem.
    Cany anyone help me with step by step procedure what to do this.Because this is urgent.I have taken a copy in laser printer,Dot Matrix printer too.
    But in no printers the lines are coming

    hai,
         i also faced the same problem.
         i think basic problem..
    anyway i will say how i managed,
    1. just create window (width of the window should be .04)
          in output option of window  -->in preview select the one sided line(right or left).
    2.create a text in that window with simple dot(.) in text editor (window will not appear without any content in it so to provide some text we have provided dot(.) ).
    3. place the window where u want line.
    shan.
    Edited by: shan palani on Sep 30, 2008 2:53 PM

  • Smartforms table border lines not printing (URGENT)

    HI,
    I am trying to print samrtform table border lines on Epson dot matrix printer, in print preview it showing table borders as thick black lines, while printing it not printing lines. It is printing data correctly. Can any one suggest the soution, it is very urgent.
    Regards,
    MAHESH
    Edited by: MAHESH FADNAVIS on Apr 7, 2008 11:53 AM

    Can you try to print in a different printer, if the error persists then the problem is in the smartform, otherwise raise a note to SAP regarding this. I think that there is problem is with the page format in which u are taking the printout.
    OR
    Can you check if you have selected the framed border in the table border select pattern.
    Hope That Helps
    Anirban M.

  • Border line not print

    hi  i am using deskjet 2400. while i am printing any document the bottom  of the page is not print... how do i fix it.

    What are the margins of your document?  Check your manual, but the bottom margin on many Deskjet printers is 0.46". 
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • MF4800 printing black horizontal lines when printing pdf. Other canon printer prints fine.

    I have a Canon MF4800, when I print pdf documents, it prints random black horizonatal bars, they appear to be every second line where the text is. This exact same document prints fine on a Canon MF4370. I have the same problem on 2 laptops and a desktop (all three print to the MF4370 fine, but not on the MF4800 so this is obviously a problem with the MF4800.  The MF4800 prints Word and Excel documents fine, only issue is with PDF documents. Thanks for any help!! Cheers,  Jeff

    Which MBA, which printer? Printer incl driver properly installed? Printed test page (yes, THE test page, not something else) and it looks okay?

  • Form fields with multi line not printing

    HI All,
    I created a form on Acrobat 9 pro, some of the fields in this form have the Multiline and Scrolling text option, now when the user fills the form and the text goes on multiple lines when it needs to print the text it doesn't print everything on that box field, it only prints the lines that are shown on the screen, anybody had this issue before?

    ...  it doesn't print everything on that box field, it only prints the lines that are shown on the screen, ...
    That is the standard behavior.

  • Printing of horizontal lines

    I am using Photoshop Elements 9 on a Mac (Lion) and I get horizontal lines when printing. I have eliminated printer error by using several printers and if I print direct from i photo there is no problem.  Can anyone help?

    Well, the first thing I'd try is going to your username>library>preferences and deleting:
    com.adobe.PhotoshopElements.plist
    Adobe Photoshop Elements 9 Paths
    Adobe Photoshop Elements 9 settings
    That library is hidden in lion. To see it, option-click the Go menu in the Finder and it will appear below the little house for your user account.
    While you're in there, go to the Saved Application States and delete anything for PSE.

  • Some lines dont print when i print a form

    When i print a page all the horizontal lines dont print on the page.Can someone help with this problem.I am using Acrobat Reader 7 and Vista.Thanks

    > I am using Acrobat Reader 7 and Vista.
    You should update your Adobe Reader.

Maybe you are looking for

  • Displaying 2 records instead of 1 record in Multiprovider?

    Hi Experts, I created a multiprovider with 2 cubes, 1st cube holding some 10 characterstics, and the 2nd cube holds some 5 characterstics(which are all different characterstics except 1 feild i.e, object id) -> I assigned all the dimensions to the mu

  • VL600 failing ? Connection drops to 6%, tap it, goes to 90%

    For about the last year and a half it's worked great. We use it for our primary internet connection since we live in an area not served by cable or dsl internet. Verizon has a new tower less than a mile from us so we always get a connection of 88-92%

  • How to syncronize changes in secondary Master data objects with Primary?

    Hi Gurus!! I am working on a requirement in which I have to create a custom repository for EQUIPMENT master and EXCISE master. There are Material,Vendor,Customer,Equipment,and Excise master repositories in the server. Excise master deals with determi

  • JAG error: duplicate definition of class

    Hi, When I run the JAG it adds duplicate class definitions to my JPR file. For example: Error(21,8): duplicate definition of class ky.gov.pwdwo.model.bc4j.handler.PwdWorkOrderHandlerImpl I can compile and run the application after I remove the duplic

  • When I upload/import a .AVI video into MPEG Streamclip, I lose the audio.

    Whenever I upload a .AVI video into MPEG Streamclip, I lose the audio. The video plays fine in Quicktime but when I upload into MPEG Streamclip, the audio is replaced with some "clicking" sounds. Can someone please help me resolve this and fix it so