Horrible iPhone 4 crash error..
A few hours ago my iphone 4 just crashed. Now its been on 'crash loop' if you will, every 10 second the phone crashes and goes to my keypad for code then crashes again. ive done a hard restart, and didnt work. i unplugged the battery connector, and that didnt work. i tried to do a restore in itunes and nothing. has anyone else had this problem? i called apple and they haven't even heard about it. any help would be awesome. thanks!
Was your iPhone ever hacked or jailbroken? It sounds like that may well be the cause.
If not, try recovery mode as described here. Note you may have to try this more than once.
http://support.apple.com/kb/HT1808
Similar Messages
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My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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im update firmware for iphone 5 to 6.1.4 getting error 9 every time try to restore iphone 5 crash on me tell me to go to itunes did it on a pc got error -1 so had a go on my mini mac get error 9 all the time
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
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My iphone suddenly crashed and asked for restoration, however itunes sends error message of host not available (3014), what should I do?
Try -
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
3014
Restoration of code 3014 will not work?: Apple Support Communities -
While updating to ios 6 my iphone has crashed
while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?
I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.
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My iPhone 3GS crashed and now only displays the usb to iTunes screen. I came to connect it to iTunes. My computer is currently unable to connect to the internet for unknown reasons. When I plugged my iPhone into my computer, iTunes displayed an error message saying “The iphone software update server could not be contacted”.
I assume I need to download and update the IOS on my phone, for which I need an internet connection. I have a laptop with internet connection. If I connect my iPhone to iTunes on my laptop, (a different itunes library) then will it result in the loss of my photos, videos, contacts and messages as there will be no back up to restore from?
Is there a way I can transfer the back up from my PC to my laptop, so that when I connect my iPhone it is restored to the state of the last back up and I don’t lose photos/videos/contacts/messages?
Any other solutions?
ThanksPDF documents are not "in a Adobe reader app"; they are just files stored on your device. You can transfer them as you would any other files.
If the device is still active, you could upload them to https://cloud.acrobat.com/ to share with other devices, but if it's deactivated you will probably need a cable or similar connection. -
My Iphone 5 crashed after installing ios8
My iphone 5 crashed when downloading and installing ios8 update. Tried to retrieve in iTunes, but gets error code
What do I do now??Hi tutts1111,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or what exactly you are currently seeing. If your iPhone won't start up or respond, you may find the following article helpful:
iOS: Not responding or does not turn on - Apple Support
On the other hand, if the frozen screen you are seeing is an icon screen directing you to connect to iTunes, or you are otherwise unable to update/restore your iPhone, then this article may be of more use:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
my iphone 5 crashes (restarts) automatically after updating to ios 7.1 anyboday facing same issues ? Need help !!!!
I am having the same issues--just got off phone with customer service rep--was told that my phone is in recoveyr mode and that I would have to restore it, however, the only things that would be restored would be from my last backup which was in November 2013! I was also told that apple users should not update as soon as the update is available (so why are they sending it to us if they're not sure that there will be any problems!!!). I can't restore now since I am in work--will do it when I go home tonight. In the meantime, I am without a working iphone for the day! This is horrible--I see I'm not the only one who has experienced this!
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My Iphone 4 crashed over the weekend. Completely unresponsive until I plugged it into a power cord & then the apple symbol would appear every few seconds. I was alerted once that I needed to restore my iphone from itunes, but I wasn't near my computer. I've now plugged my iphone into my computer and it won't launch itunes or appear as a devide when I open itunes. The phone simply flashes the apply symbol every few seconds and does nothing else.
I've now set my phone into recovery mode but it can't restore on itunes. Error 2001. I've disconnected all devices other than my mouse and keyboard. Any suggestions?
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Iphone 4 crashed wont restore??
So my Iphone 4 crashed this morning, so i tried to do a system restore via Itunes, then a box pops up saying 'Iphone cannot be restored error (9), so i checked the error code on the net, and it says that it should be a connection with the USB lead, and to try a few things. So i did, and tried a few more times, and it still says the same error. Does anyone know how i can sort this problem out??
If your computer has 4 USB ports, does this mean your computer is a desktop?
If so, you want to use one of the high powered USB ports located at the back of the computer - connected direct to the USB port - not connected to a USB hub.
Try placing your iPhone into recovery mode.
http://support.apple.com/kb/HT1808 -
We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.
About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...
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Hello there,
Why is my iPhone 5s crashing a lot with almost every app I use even sometimes when I open Settings? I like the phone so far other than this very annoying issue. This is my 2nd device after returning the 1st one because of the same problem plus and issue with the microphone that seemed to be over heated after a long period of phone call, and maybe this device will end up to be returned too. I've done hard reset/soft reset many times and even tried to restore as new (from scratch) but nothing really has changed. I enabled the automatically send for diagnostics and usage so that Apple might notice the crazy reports I get from crashing. Please I need help as soon as possible.
Best,
AdelI don't understand what you're asking.
"But what about settings? Is that also something I can even delete?" I don't follow.
You cannot delete the "Settings" category. You can delete some of the apps that have settings set from within settings. That would delete their settings.
Say you have a suspicious app called "Zzyzx". You could delete that app by holding its icon until it wiggles, then click the "X" in its upper left. If Zzyzx had some settings, deleting the app would delete its settings as well.
"Apps work fine sometimes, but sometimes they just crash." Regardless, find those suspicious ones and delete them. Of course, all Apple's apps cannot be deleted (they would not show the "X" when wiggling the icons). But that is fine - they are not suspicious. -
I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.
One thing that might help.
1. open itunes preferences from the edit menu and click on the devices tab.
2. check the box to disable syncing for iphones connected to itunes and click ok.
3. Then click the button to reset sync history.
4. Now click ok to close the preferences window.
5. connect the iphone to itunes and go to the info tab.
6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
7. then click apply on the bottom right of itunes.
This will overwrite any events on the iphone, including any events that has become corrupted.
Hope this helps -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
My iphone keeps crashing and turning itself off.....even though battery life is fine...as soon as i plug charger in it comes bcak on....help very frustrating...3g
absolutely that is frustrating. if the battery life is fine there could be two things software or hardware. to find out if your back up your information in itunes and import pictures and then restore the phone as NEW then you can test it out. if it is still shutting off it is hardware related
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