Host Cursor scaling issue

I turned on Host Cursor for participants, but find that it doesn't scale correctly. Where I am pointing on my large screen as Host is not where the participant sees it!  That is worthless.  Any idea on how to fix this?  I am running Connect 9.01.
P.S.
I'd really like a way to enable the cursor briefly, on demand.  Like hold down some key while moving the mouse.  Having it always on or off is not effective for me. Anything I am overlooking?

Hello,
No one here has any access to what would be necessary to help. The problem is between your device and the Telstra network...but only they can look at their network. You need to be escalated to someone at a higher level of support who can actually look deeper to figure this out.
Good luck and let us know!
BTW - Are your voice services working fine? Those must be prior to trying anything with data.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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