Host not registering with the Management Center

Question

Hello,
We have CSA MC v5.2. I have put a pre-defined CSA on a server (seperate from the CSA MC), which installed successfully and the MC sees the host.
However, although a pre-defined CSA is successfully installed on a host (non-server), I am unable to get the MC to see it. On the host, the CSA simply states that it's, "Not registered with the Management Center."
Please help in resolving this.
Also, is there a Windows Vista fix? Currently, I am unable to get the CSA to install on Vista.
~ Mike

Answer 1

If you look at the CSA log file, it will tell you an error code for why the connection is failing. Use the list below to determine what your error code means...
OKENA_STATUS_INVALID_SYSTEM_CONFIGURATION = 2000,
OKENA_STATUS_ICC_FAILED_GET_HANDLE = 2001,
OKENA_STATUS_ICC_FAILED_TO_WRITE = 2002,
OKENA_STATUS_ICC_FAILED_TO_READ = 2003,
OKENA_STATUS_ICC_INVALID_TOPOLOGY = 2004,
OKENA_STATUS_ICC_INVALID_INITIATOR_COMP = 2005,
OKENA_STATUS_ICC_INVALID_PAYLOAD_SIZE = 2006,
OKENA_STATUS_ICC_INVALID_VERSION = 2007,
OKENA_STATUS_ICC_INVALID_COMP_ID = 2008,
OKENA_STATUS_ICC_INVALID_PAYLOAD = 2009,
OKENA_STATUS_GROUP_DOES_NOT_EXIST = 2010,
OKENA_STATUS_INVALID_REGISTRATION_PARAMS = 2011,
OKENA_STATUS_HOST_HAS_REGISTERED_BEFORE = 2012,
OKENA_STATUS_INVALID_CONTACT_INFO = 2013,
OKENA_STATUS_HOST_NOT_REGISTERED = 2014,
OKENA_STATUS_MISSING_CONTACT_INFO_PARAMS = 2015,
OKENA_STATUS_INVALID_REGISTRATION_ID = 2016,
OKENA_STATUS_ICC_INVALID_BYTE_ORDER = 2017,
OKENA_STATUS_ICC_NOT_INITIALIZED = 2018,
OKENA_STATUS_COMP_CONFIGURED = 2019,
OKENA_STATUS_UNDEFINED_MGMT_SERVER = 2020,
OKENA_STATUS_HTTP_TRANSACTION_FAILED = 2021,
OKENA_STATUS_ICC_INVALID_HANDLE = 2022,
OKENA_STATUS_SERVER_IS_REACHABLE = 2023,
OKENA_STATUS_HTTP_TIMEOUT = 2024,
OKENA_STATUS_ICC_NO_CONNECT_MUTEX = 2025,
OKENA_STATUS_FORCE_POLLING_NOW = 2026,
OKENA_STATUS_REGISTRATION_REJECTED = 2027,
OKENA_STATUS_LOAD_CONFIG = 2028,
OKENA_STATUS_DB_ERROR = 2029,
OKENA_STATUS_LICENSE_REACHED_LIMIT = 2030,
OKENA_STATUS_REGISTRATION_NOT_ALLOWED = 2031,
OKENA_STATUS_NOT_ALLOWED_TO_STOP_AGENT = 2032,
OKENA_STATUS_CLIENT_UI_NOT_ALLOWED = 2033,
OKENA_STATUS_FAILED_TO_PRINT_AGENT_REPLY = 2034,
OKENA_STATUS_INVALID_LICENSE = 2035,
OKENA_STATUS_TIMED_OUT = 2036,
OKENA_STATUS_REGISTRATION_BACKOFF = 2037,
OKENA_STATUS_TESTMODE_ON = 2038,
OKENA_STATUS_TESTMODE_OFF = 2039,
OKENA_STATUS_INVALID_SERVER_FQDNS = 2040,
OKENA_STATUS_INVALID_SERVER_IPADDR = 2041,
OKENA_STATUS_SERVER_DNS_NOT_RESOLVABLE = 2042,
OKENA_STATUS_SERVER_IPADDR_NOT_OWN = 2043,
OKENA_STATUS_SERVER_DNS_NOT_OWN = 2044,
OKENA_STATUS_SERVER_NAME_NOT_FQDNS = 2045,
OKENA_STATUS_FAILED_OPEN_PROCESS = 2046,
** please rate if this helps**