Host of issues including recording, signal loss etc

Please help!!! I'm at a loss here! I am having a number of issues with one particular skybox. It will not record properly, some recordings it says 'This program cannot be inserted into the planner', when it does decide to record, the red light doesn't appear on the skybox, or else the Sky box shuts down and say there is no signal. Things that were supposed to be recorded have failed continuosly. I have done a planner rebuild and system restore (lost EVERY program), and NOTHING works!! When I try to view channels, and press the 'i' button, no program synopsis appears. Rcently, about 2-3 weeks ago, our TV was moved up to the wall and the skybox was moved to a shelf. Does anyone have a picture of what the leads should look like? We have the necessary leads in the box, and a white lead connected from the attic, sky dish, into the skybox, but before the issues happened, it used to be in the TV.  I'm at my wits end!!! Please help!

carmel1968 wrote:
The signal says, in order : nothing, nothing, not locked, null, nothing, nothing, not locked, not connected. What can this mean??? From the time during the last post, I messed around and the two cables came out of the metal casing.Your Signal readings above mean that there's no connection with the satellite dish, maybe because your cables have popped out of the F-plugs. If so, make sure the copper braiding is folded back over each cable, then screw or twist the plugs back onto the cables.  Some pics here

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    Yes, this forum is frequented by HP Support personnel, though this is not an offical avenue of support for HP customers.  The official avenue of support is calling HP Support on the phone.  You can also contact HP here: http://www8.hp.com/us/en/contact-hp/contact.html

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    a microchip that will allow parents to block reception of violent programmes
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