Hosting Option Business Catalyst | Account Size

Hi everyone,
I was wondering where I can find information about the "size" of my Business Catalyst Account? How much saving space, MB or GB do I have and stuff like that. Is this anywhere to find in my account (when I am online which the admin)...?
Best,
Pink

Hi there, When you log in to the admin if you look at the dashboard and towards the bottom right you will see that information on useage.

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I have created a Muse site for a client that wishes to host with Business Catalyst. How do I publish the site with their account rather than using one of my free sites?

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Hi
You can use their BC login details and use them , which on publish the site will be under their account.
Please change the BC login from Edit > Preferences > Publish > Switch Accounts , for Mac it would Adobe Muse > Preferences
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What happens to my existing Business Catalyst account ($9 version) after I purchase Muse that will include basic hosting? The $9 plan was considered basic at the time I made my purchase. It now seems there is a less expensive plan. My site is currently live.

Hi Andrea
Please log into your site admin area and use the "Help & support" button to log into our support area and submit a case. You should submit a case in English, as we do not offer support in other languages.
In your case you should add the link to this post, your first BC email account, your second BC email account . You should not use the live chat, as this issue need to be investigated & excalated.
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Hey Frexikhan,
Can you please submit a support ticket on this and inform me of the email address of the Business Catalyst account that you are trying to merge with an Adobe ID, as well as the email for that Adobe ID?
You can submit a case via the admin console of your site > Help & Support. Please let me know what the case number is and I will handle this for you.

If I host with Business Catalyst, will search engines fine me any "better" or Worse than go daddy?

If I host with Business Catalyst, will search engines fine me any "better" or Worse than go daddy?
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Liam has some great points. Some other things to consider is that google (just talking one search engine at the moment) more than likely know what a BC site looks like and is made of and would know the best ways to index it assuming you use some of the features of BC and not just straight up HTML.
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Hi all, I recently purchased a subscription Creative Cloud, after trying one month subscription to Adobe Muse.
In that month I joined the publishing service of temporary sites on Business Catalyst.
I stopped the renewal to Adobe Muse because obviously passed to the next step.
Here are the problems started, the business catalyst login ask me to merge my login data to the Adobe ID, and returns me the error that there is already an account with that email catalyst business and can not combine the two. So, after several attempts, try (discouraged) to create an adobe id again with a different email.
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within the web admin panel open, where I can do something to correct this?
Upd01: I see now a similar problem posted in http://forums.adobe.com/message/4699850
When I try to create a Business Catalyst project in Dreamweaver, I get the following error message:
An account with the same email already exists in Business Catalyst. To associate the Business Catalyst account with your Adobe ID, please log in to the Business Catalyst web administration console.
However, I can't find any place in the BC web administration console to link accounts.

Hi Andrea
Please log into your site admin area and use the "Help & support" button to log into our support area and submit a case. You should submit a case in English, as we do not offer support in other languages.
In your case you should add the link to this post, your first BC email account, your second BC email account . You should not use the live chat, as this issue need to be investigated & excalated.
Best regards,
Aniela

I have an InDesign CC subscription, does that give me free website hosting through Business Catalyst, or do I need to upgrade?

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If your iMac can accept Snow Leopard (10.6), a disk can be purchased from the Apple online store.
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I signed up for a personal Creative/Cloud account then created a webMarketing site for the company I work for (paid for by the company). I am no longer working for this company and need to transfer their site to their own Creative Cloud/Business Catalyst account. Is there a way to do this? Or is there a way to change the Adobe ID/email address under my account and assign it to theirs... then I would create another Creative Cloud account for myself? Please help!
Thanks in advance!

Hi stacycroft,
For information on how to transfer a Business Catalyst site between partners, please refer to the following article: http://helpx.adobe.com/business-catalyst/partner-portal/transferring-sites-partners.html.

What setting do I need to use to send and receive Business Catalyst account e-mail on my smartphone?

I have a new Samsung Galaxy s4 Smartphone and want to be able to send and receive my Business Catalyst account emails from the phone (same as I can with outlook). What settings do I need to put in the phone to do this (for example: pop-3 server name and port numbers)?

Here's the guide to configuring email clients for BC: http://kb.worldsecuresystems.com/kb/email-configuration-guide6.html
Here's Samsung's guide to setting up generic email access on the S4: How do I Set Up POP/IMAP Email on my Samsung Galaxy S® 4? : AT&T Cell Phones | Samsung

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I have Creative Cloud Membership though another Adobe ID.
But my Business Catalyst account needs to stay separate from it.
(My Creative Cloud membership is part of my full time job, whereas my BC account is freelance work.)
I created the Business Catalyst / Adobe ID, but when I attempt to log into Business Catalyst through Dreamweaver I am just sent back to the Creative Cloud Membership log in screen.
Help!

Don't know what you mean by same details. They're different Adobe IDs. My original Business Catalyst account was [email protected], and it needs to stay that way. I converted it to an Adobe ID, but it is not the ID that Creative Cloud services and the suite were purchased with.
These two IDs need to remain separate, I cannot use my full-time-job's account to log into BC.

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Hi,
If you want to hide your page, from Search engines, you can hide a page from Search engines, check this screenshot, http://prntscr.com/3ekyh5
this will add meta name="robots" content="noindex" on your page, this will keep Your content out of search services. For more information about this metatag, check this official article
http://www.robotstxt.org/metabof.html
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I have been using Adobe Muse for about a year - LOVE IT! I'm starting to get professional business's as clients who obviously want quotes for their websites and hosting. I would like to stick with Business Catalyst for hosting...their online help support (chat) is just fantastic.
Anyhoo, there is no effective price structure for this. It is all in US Dollas which is taking me a bloomin decade to convert. And, do the prices include VAT? It doesn't say anywhere. Can the plans be paid for annualy? It seems very unhelpful on the Adobe website.
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Its a long ol' curve to learning something 100%..any help or advice here would be much appeciated. Thanks.

Hi,
BC only bills in US or AU dollars at this stage. You might want to reference the partner help guides under "Account & Billing" to see how billing your clients and custom pricing works within BC. - http://www.businesscatalyst.com/support/partner-help
There's two billing frequency options (monthly or annually). Furthermore if needing more assistance with account related questions I would recommend reaching out to the account team to help answer all your remaining questions to be 100% certain before moving forward.
- http://helpx.adobe.com/contact/index.html (Select Business Catayst and proceed)
Kind regards,
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I have full CC-Membership, but can't use Hosting and BC.
Following messages appearing on my CC-Account:
On the apps-Page:
"Full Creative Cloud Membership comes with hosting for up to 5 sites. View and manage these sites from the sidebar on the Creative Cloud home page."
On the sidebar
"Full Creative Cloud Membership comes with hosting for up to 5 sites."

Same. This had me perplexed too for a while. And the 'help' pages aren't particularly 'helpful', so I did little poking around in the apps themselves.
As it turns out, if you open up Dreamweaver and go to the 'Site' menu, there's an option to create a Business Catalyst test site from there (Dreamweaver helpfully crashed for me while doing this, but upon reopening it was all working). You pick a site name and subdomain, assign a local folder, it asks for your CC/Adobe credentials (because it would make too much sense to just sign in automatically) and you should be good to go.
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Hi
You can use their BC login details and use them , which on publish the site will be under their account.
Please change the BC login from Edit > Preferences > Publish > Switch Accounts , for Mac it would Adobe Muse > Preferences
Thanks,
Sanjit

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Thank you. Do you know if that will be an option in the future?
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Hosting Option Business Catalyst | Account Size

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