Hostname/DNS "A Record" name

We are having an issue with one domain bellsouth.net we are basically getting this back from them.
12:18:29 928 MSG 10801 Recipient: [email protected]
12:18:30 888 DMN: MSG 10802 Send Failure: 521 Error - Blocked for abuse. Contact [email protected]
12:18:30 888 DMN: MSG 10802 Send Failure: 521 Error - Blocked for abuse. Contact [email protected]
12:18:59 480 MSG 10803 Analyzing result file: /media/nss/MAIL/ndhdom/wpgate/gwia/result/rae59395.645
12:18:59 480 MSG 10803 Detected error on SMTP command
12:18:59 480 MSG 10803 Command: bellsouth.net
12:18:59 480 MSG 10803 Response: 521 Error - Blocked for abuse. Contact [email protected]
When I looked up the Detected error on SMTP command, I found some information about the Hostname, currently on our server it is setup as Hostname/DNS "A Record" name: ndhc.org (according to the internet domain holder (godaddy) the host name is ndhc.org and the "A" record name is mail. What should we have in the Hostname/DNS "A Record" name field? I believe that we have tried the servername.domain name (liberxx.ndhc.org) and that failed and I think that we also tried (mail.ndhc.org) I cannot confirm that we actually have it has been awhile since we did this project, but I am just wondering if someone can help clear this up for me. Thank you. This issue only started happen with Bellsouth.net when we switched from the NetWare GWIA to the Linux GWIA is there something else that might have been missed.

Originally Posted by mrosen
Hi,
dschaldedfg wrote:
>
> We are having an issue with one domain bellsouth.net we are basically
> getting this back from them.
>
> 12:18:29 928 MSG 10801 Recipient: [email protected]
> 12:18:30 888 DMN: MSG 10802 Send Failure: 521 Error - Blocked for
> abuse. Contact [email protected].
> 12:18:30 888 DMN: MSG 10802 Send Failure: 521 Error - Blocked for
> abuse. Contact [email protected].
> 12:18:59 480 MSG 10803 Analyzing result file:
> /media/nss/MAIL/ndhdom/wpgate/gwia/result/rae59395.645
> 12:18:59 480 MSG 10803 Detected error on SMTP command
> 12:18:59 480 MSG 10803 Command: bellsouth.net
> 12:18:59 480 MSG 10803 Response: 521 Error - Blocked for abuse.
> Contact [email protected].
>
> When I looked up the Detected error on SMTP command, I found some
> information about the Hostname, currently on our server it is setup as
> Hostname/DNS "A Record" name: ndhc.org (according to the internet domain
> holder (godaddy) the host name is ndhc.org and the "A" record name is
> mail. What should we have in the Hostname/DNS "A Record" name field?
mail.ndhc.org
Okay, so you think we should try putting "mail.ndhc.org" into that section (Hostname/DNS "A Record" name field) instead of what we currently have "ndhc.org"
But that error doesn't sound like it's related to DNS. It much more
sounds like you're really blacklisted for sending spam. If it's really
the hostname, then their system is giving out extremely stupid result
messages. Have you tried to contact the given email address in the
message?
I know when we first setup the system we were having an issue with the GWIA relaying, but that has since been rectified, they are the only ones that are blacklisting us, because I have checked on other sites (blacklisting websites that is) and there is nothing about our site being blacklisted. I think basically the people that are trying to receive the messages respond back saying that they never received emails from the people here at ndhc. If memory serves they have been emailed from other accounts and those go through because Bellsouth.net is not blocking those accounts, like yahoo, gmail, etc.
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
Untitled Document

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