Hot Sync does not bring in all the contact data from my Centro

I have a Sprint Palm Centro that has worked well and sync'd fine with previous version of Palm Desk Top. I recently downloaded and installed Palm DT by Access V 6.2.2. After several tries, I was finally able to get a fairly good sync by selecting Handheld Overwrites Desktop. BUT, it will not bring in the phone numbers or email address in the 6th and 7th field of contact numbers ( I have these all set to Mobile and Email). The numbers are on the phone but will not pull into my desktop. Any suggestions?
Post relates to: Centro (Sprint)

Are you sync'ing the new device to the same username in Palm Desktop as an older device?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
If you did not have the issue with the previous version, you may want to revert back to the version you had on the PC before upgrading. I can supply the instructions for a "clean" uninstall of Palm desktop.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_sprint/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

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hello,,
what is the operating system of your pc?
if you are using vista, make sure its not a 64bit vista (its not going to work)
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