Hot sync failed wiped out data

On my last hot sync (which I have done hundreds of times) it wiped out all my calendar & contacts on my palm centro as well as on outlook! any suggestions on how I might retrieve them?

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Phone wiped out date

hi guys,
i recently updated my torch software, though i never knew you had to back-up your phone before doing so, now all of my contacts and information has been wiped out. is there a way for me to get it back?
i have synced it before as i thought it would have backed it up.
help please

Hi and Welcome to the Forums!
Synchronizing (with, for example, Outlook) and backing up are two separate functions. The backup is useful for more quickly restoring your data to your BB after some event (e.g., upgrade). In fact, the upgrade process, depending on how you performed it, should have taken a backup on your PC (if you did the update via your PC). If so, then search your hard drive for files with IPD extension (*.IPD). If you find any, inspect the date/time of the files...the one created around the date/time you were doing the update would be useful as the source of restore:
KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
Otherwise, if you are synchronizing with a desktop application (e.g., Outlook), you can configure that anew and your data will be pushed back onto your BB:
KB17022How to configure synchronization settings for BlackBerry Desktop Manager
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New ITUNES Does not allow me to sync and wiped out song on my ipod video

I was prompted to update my ITUNES software (7.02 I believe). Once I did this, it told me that I needed to update my Quick Time Software, which I also did.
I did as I was told and took my IPOD Video out on my walk. It deleted every song on my out except for two. When I attempeted to re synch the IPOD it will not allow me to do it.
The playlists on the IPOD appear to be locked.
HELP PLEASE

I am having the same problem. My library is not showing up on my computer but is on my phone. The only thing on my computer is the 3 songs I just bought. My message says that my Iphone is synced with another library. I do not want to lose the 100+ songs on my iphone. I do not see them anywhere on my Mac computer. Should I sync or will I lose all music?

Ipod sync (?) wiped out photo video documents everything on external HD

Everything but the music is gone.
I have back-ups for 90% of it, but it is gonna be a *****.
Why don't they warn you?
What in the **** did I do wrong?
HP 794n Windows XP

WHAT I DID WRONG was...
fail to restart. <As instructed.>
By the time I had finished typing the post, the computer was not recognizing that the external HD had any files at all.
I was freaking out, and hoped that maybe someone would see the simple cure and NOT have a heart attack.
Bliss is restored and the earth can resume spinning.

Outlook Sync Client wiping out my playlist, podcast and music

I do not want to sync Outlook with Ipod Touch and do not have any Outlook synch options checked. When I do try to synch my music and podcast via ITunes I get an error message saying "Outlooks SynchClient encountered a problem and needs to close" when I click ok, all my music, playlist and podcast are gone!
This never happen before I purchased and installed Office 2007. Can soomeone please tell me why this is happening since I don't intend to and never have synched iTunes with Outlook. Has anyone else experienced this?

large amounts of 'other' suggest a file corruption, which is as you have noted, fixed by a restore.
it's odd that this happens regularly though, it shouldn't. do you live near an apple store? is your ipod still under warranty? might be worth taking it for them to look at.

My very expensive 2010 MacBook Pro hard drive died over a year ago (never bothered to fix it as the dvd drive had also failed so not worth it). Nevertheless, I finally decided to sync my iPhone to the replacement laptop pc and it wiped out all the music

My very expensive 2010 MacBook Pro hard drive died over a year ago. I finally synced my iPhone to the replacement laptop pc and it wiped out all the music on the phone including most of the purchases. Can I get the music back (restore didn't help)?

Okay, I finally got the couple of songs left on the phone to play by uninstalling and reinstalling itunes on the pc and re syncing. The last version I installed (just prior to my original post) failed to start due to some unspecified error?!?. Great!. But I still couldn't sync the itunes purchases from the PC to the iPhone. Then, after about an hour of googling and reading assorted posts mostly about using google to resolve the issue, I finally figured out that I have to actually download ALL the purchased albums from iCloud back onto the iPhone! There are hundreds of them, and some are not even available anymore.
Why do I have to do that when I originally purchased and downloaded all the music to the phone? Why are they all on the PC to begin with and why won't they go to the phone via the USB cable? Why didn't all the music get wiped out on the phone when I synced with the dodgy itunes I had to uninstall. never mind.
I accept that all my original music from cds and shared collections is gone on the failed mbp hard drive, but how come this once okay experience has become a trauma? Hundreds of songs to download all over again, sheesh, this has not exactlybeen a "That Was Easy" experience guys.

Had iPad and just added iPhone. iCloud offered to sync my calendars but it wiped out all my data that was on my iPad! Can I get it back?

Have ipad2 & just added iphone5. iCloud offered to sync my calendars but it took blank iPhone calendar as default and wiped out my iPad calendar with my "life" on it! Can I recover the lost info?

If you backed it up to your computer using iTunes, restoring to the backup should recover it. (Apple's documentation isn't clear about whether or nott an iCloud backup includes your calendar events but it may.)

Playbook data wiped out!...

I am here not to improve anything -- BlackBerry! I am here to perhaps save someone from what happened to me today.
It is my back up day of the month. I connected my Playbook to my PC. Cannot connect! I thought that perhaps this is because I have upgraded to Windows 8 and now the desktop software is not fully compatible with the new OS! BB Desktop offered me to repair... Of course, why not, that is the normal thing we all expect in that situation. I need to back up! And without a connection, I cannot back up all the notes I took so far at work and videos of my ever quickly growing 3.5 year old son!
Process started! Than asked me to update my operating system, that is also expected and nothing out of the ordinary -- I said "yes" to UPDATE! It said that it may take an hour or so! "I have time" I thought to myself! At the end of the waiting, it started to teach me how to use my Playbook. My heart started racing. It cannot be! I didn't see any warnings that my system was about to be wiped out to factory clean state!. Before I touched anything, I called the technical support. The poor guy confirmed my fears. My pictures, notes, videos, even the sound recordings of the consultation I had with a lawyer recently for which I've paid hundreds of dollars is gone!. Why did I record the conversation? Ironically -- So that it would cost less if I spent less time recording instead of taking notes hence cost less! I don't know what else I have lost but now I have to go around the surrounding cities to my customer sites to take all those pictures of the service equipment again which I have lost.
To summarize what we have here:
1. Repair didn't mean repair, it meant replace,
2. Every software company ask gazillion times if you are sure that you want to wipe out all your data, RIM doesn't follow those conventional s..t for some reason I, for the life of me don't understand why,
3. Process doesn't give the user a chance to back up his/her data. Why? I d o n ' t k n o w!!!...
4. A company like RIM who started making things for seripous customers -- businesses, where the risks to RIM's own business is very high don't have a f..ing quality system such as ISO that costs nothing to implement or they have it but implemented it the way they implement their installation/maintenance procedures.
5. Support person was extremely nice but when I told him that he should step on the breaks, do something, pull the alarm cord, do whatever it takes to save the unexpecting people behind me, he said that he cannot do anything!!! Go figure the company culture and its creators. Where are these people coming from to become managers at BlackBerry?
This is it for me. I am sick of waiting and hoping and being optimistic about this Canadian success story to turn around. Everything they make or do lacks something. I am done! I will make sure everyone around me is also done with them. If you cannot run a successful company with all that money, all these brains that you have hired and can hire, you have to be an **bleep** to fail. You have been failing since the Bold 9000, perhaps even before! By the way, I have been in IT business since 1992. I don't need lecturing about any of these - I know how everything works and what the problem is in your caves.

I feel you pain. This situation has happened to a few people. I am sure that this particular problem will be eliminated soon, hopefully with the upgrade when the PlayBook gets the full OS10 upgrade later this year. Reminds me of the time back in the early nineties when my oldest son spent a whole day on an assignment without saving it, only to receive the Blue Screen of Death with Win 3.1 late in the day.

HT1386 I recently acquired a virus which wiped out my drive and all data. I'm trying to re-load my i-pod, and then if sucessful my i-phone librarys. How do I do this?

I am using the same computer but had to have windows xp re-loaded and everything else wiped out. I want to re-sync my library from my i-pod to my computer i-pod library as it was before. I just loaded the new version of i-tunes. How do I get my data back on my computer?

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
 Cheers, Tom

How to recover I photos from hard drive? I was told by Apple tech to reinstall my MAC OS X Install DVD, after doing so all of my data has been wiped out.

I had an issue with my Mac and called Apple the tech told me to reinstall my MAC OS X Install DVD. I specifically asked if I needed to do a back up before doing so, I was told that it would not be necessary none of my data would be lost. After installation everything was wiped out. I am most concerned about retrieving my I photos. Any suggestions would be greatly appreciated.
Thank you.

You did not do a reinstall but rather an Erase and Install. If you don't have a backup, which you should have already had, then you need to see the following:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

My itunes says that my ipod is synced with another library when it is not and cannot update or sync without wiping it and all its data

My itunes says that my ipod is synced with another library when it is not and cannot update or sync without wiping it and all its data
Can anyone help me

Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
All media content will be erased during the first sync, but you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

IMac and iPad sync with cloud no problems, iTouch with OSi4.2.1 is now wiped out, how do I sync contacts and mail?

I am not a happy mac user at the moment. I have a new ipad OSi 5.0 works fine with my two Lion systems. I have an iPod touch with OSi 4.2.1 I was trying to sync my calender, mail and contacts. It did the mail and calender but it wiped out my contacts. I not only want them back, I want them synced with the other systems. I should not have to buy a new touch to get this to work!
I would be happy to upgrade the OSi if it was an option!

You can't actually delete an iCloud account but you can remove it by signing out at System Preferences>iCloud if it is the promary account, or in Mail, Contacts & Calendars if the secondary, and then juste ignore it.
The Blackeberry can only sync with data held under 'On My Mac'. iCloud can only sync with data under 'iCloud'.
When you set up iCloud your calendars and contacts were moved to the iCloud server. If you want to use Blackberry you will have to move them back to 'On My Mac' and not sync with iCloud: it's one or the other.
To move calendars, follow the second set of numbered instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmovecalendars.html
To move contacts, File>Export as vCard when you have selected all your contacts, then delete the contacts under iCloud, make 'On My Mac' the default and reimport the vCard.

IPhone Calendar wiped out after sync with an empty Outlook 2003 Calendar

I need some help.
iPhone Calendar wiped out after sync with an empty Outlook 2003 Calendar.
Unable to restore from backup as my iPhone was backed-up before I realised my calendar info was gone.
I found an old backup file in my old disk but was unable to move the old calendar data to the empty outlook after restore. It just keep wiping out after I sync.
Thanks.

I have managed to find an old back up to restore my iPhone. However even with at least one entry in my outlook, my calendar details on my iPhone was still wiped out and was not transferred to my outlook.

Outlook calendar wiped out and won't sync after device update to 5.0

I recently got a new laptop at work and had to reinstall the Blackberry Desktop Manager from the web. Upon opening it suggested I download an update for my device to 5.0, so I did. Ever since then, it wiped out my Outlook calendar at work when I synced but updated my device with all the events but it will not sync back to my Outlook. I have since uninstalled and reinstalled the BB Desktop Manager several times but the sync always gets as far updating my device then I get a popup saying an error occurred and needs to close BB Desktop Manager. If I don't hit close on that error, the sync continues then stops as soon as it gets to updating Outlook. I REALLY need to get my Outlook calendar back up-to-date bc it is for work and ppl need to view my calendar to setup meetings.
How can I revert back to the previous version of my device using my device since I don't have a backup on my laptop from when I updated it????

If none of the apps that you've downloaded from the App Store are working, but the Apple built-in ones are, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.

Palm Treo 650 Sync wiped out my address book--HELP!!

Got a replacement Treo 650; went to do my first hard sync. Not only did calendar not port over, but it completely wiped out my entire address book (except for two records created yesterday). Freaked out!! All my iSync settings are the same as previous and have always worked. What to do? Thankfully I still have my old Treo 650 with address book intact, but no one seems able to tell me how to reverse port that address book to my MacBook Pro.
Pul-eeze someone help me!

This was likely caused by introducing an 'empty' Treo into your synchronization framework with the same HotSync name and without having reset the framework before doing so. The framework properly recognized the new devices as the old—but now empty—device, and removed all of the records from iCal and the Address Book as it should have.
Simply backing up both databases using the built in facility to do so, or assigning a new HotSync name to the replacement device would have either allowed you to immediately recover from this unforeseen consequence, or to have avoided it entirely.
Before you do anything else, you should read this document so that you understand how the synchronization framework operates.
Then, reset the framework by launching iSync, opening the Preferences… pane, and pressing the Reset Sync History… button. This will leave your sync clients registered and your data—such as it is at this point—intact, and set the truth database to appear as if you have never synchronized at all. When you attach your identically named original device, be sure that you choose to Merge data with your computer and not to Replace the data on it.
Once you have merged the data, open iCal and the Address Book and make any changes that you wish to to your data, then pause to back each database up using the built-in option in each application to do so. Synchronize once again, and you changes will not only have been backed up, but distributed across your synchronization pool.

Hot sync failed wiped out data

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