Hot Sync / Tungsten C

When ever I hot sync the log says Source File on handheld cannot be found for Successful Brainstor_1. Any suggestions?
Post relates to: Tungsten C

Sounds to me like you deleted a file related to a conduit for some third-party software.
Look at the list of running conduits in HotSync Manager and see if one of them relates to this Brainstor item. It seems likely that you should disable this conduit and set the disable to be permanent.
Post relates to: Centro (AT&T)

Similar Messages

Hot Sync problems with Windows Vista using a Tungsten E2

Need Help solving a hot sync problem. Have a Tungsten E2, about a year old. Use Windows Vista OS. Can not sync to desktop. It worked fine for awhile then stopped sync'ing. Have reinstalled Palm Software, Have downloaded Palm 6.2. Have deleted all 3rd party apps,,,and their back up files. Particulary,,,,Epocrates apps, Took over my PDA. Installations and updates gets to synchronizing Calender and 'freezes' have left it on overnight figurng lots of data,,,,no progress. I need help. I really enjoy using this equipment. I use my PDA for all my scheduling of work shifts appts etc. I would appreciate some suggestions. Thanks in advance. Mike.
Post relates to: Tungsten E2

Hi.. Welcome to the Palm forums. So if I am understanding you when you try to sync it goes to calendar and freezes and never completes the sync. That being the case the first thing you want to do is go to the conduits and turn off calendar then sync and all should be successful, except calendar will not sync. What this indicates is that you have corrupted data in your calendar, most likely on the E2. Do a google search on your computer for a utility 'dbfixit' and download it to your computer. Extract it so you have the dbfixit.prc file and double click on it to put it in the installer. Then, insuring the calendar conduit is off, sync to install it. Once installed run dbfixit. This utility is free or can be purchased for (I believe) 12.95. The free version will search for corruption and problems let you know where they are and you will have to manually fix or delete them. If you register it, when you run the utility it will find the errors and fix them as well. Once all errors are fixed, turn the calendar conduit back on and you should be able to sync.

I need a Tungsten t5 manual, a CD, and a hot sync device for it

I have been using myEbay purchased Tungsten T5 mostly the calendar function, memos, contacts, etc. However, I would like to be able to hot sync it to my Mac G5 power mac computer with OS X.5.8, both to upload and download between both devices and use all of their joint capabilities. I would appreciate anyone advising me where I can acquire these accessories. I just have no luck dealing with Palm. I'm a greenhorn to this forum. Any answers out there?
Post relates to: Tungsten T5

Here's a link to the T5 support page on Palm.com!
http://kb.palm.com/wps/portal/kb/na/tungsten/t5/unlocked/home/page_en.html
WyreNut
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Tungsten T3 Hot Sync in Windows 7 Ultimate 64 bit and WIndows XP mode

I upgraded to Windows 7 Ultimate 64 bit and now my Palm T3 will not sync. I downloaded desktop 6.3, 4.1.4, and 4.1.4e. I tried all three in both windows 7 and windows XP mode which I am told is a 32 bit O/S but I'm really not sure. I have tried hot syncing in bluetooth in windows 7 the T3 and Laptop connect but it keeps telling me the port is in use by another program? Does anyone know what I have to do to get it to sync or am I doomed to throw my trusty T3 out? Any Ideas?
Post relates to: Tungsten T3
This question was solved.
View Solution.

Stan_R wrote:
link no longer works
You are correct, but you have pulled up a post that is over 3 years old!
If interested in syncing to a 64bit system, please view the sticky thread at the top of this section entitled "64bit Windows USB Drivers for Palm Desktop"...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Tungsten E2 - lost all data during last hot sync

Help! I ran a hot sync per my normal procedures and lost all data on both handheld and desktop. Have used this system for 10+ years with no issues. Here are the details:
At work I run my Desktop constantly (v4.1.4 I believe) and sync my handheld throughout the day as I make additions/deletions. Hotsnyc at the end of the day and start over. Plug in again in the morning and the system continues....
Periodically I hotsnync at home just to have another back-up of my data.
PC at work crashes, hard-drive data recovered by Geek Squad and saved to a Western Digital portable drive.
I take my hand held home to sync so I can work off my desktop and ALL my data on both devices are GONE...freaking me out.
I believe I have data on the WD drive but can't figure out how to import it into the Desktop at home. When I open the Desktop program, it opens fine but is completely void of data. The import feature in the Desktop has been in effective as it doesn't appear to recognize the file type..
How do I get my saved data off the WD and into my Palm Desktop?? Would appreciate any suggestions... PLEASE!!!! Thank you!
Was running XP Pro at work (now Win 7), Vista at home I believe...
Post relates to: Tungsten E2

Have you heard of using a backup. I believe NVBackup will work with the E2 and it is free. This will put a complete clone of the E2 operating system files and everything on a memory card. So if this problem happens again you will have a easy way to recover all your info. NVBackup

WHAT DOES THIS HOT SYNC ERROR MESSAGE MEAN AND HOW CAN I FIX THE PROBLEM??

"THE HOT SYNC OPERATION WAS INTERRUPTED. SOME OF YOUR DATA WAS NOT BACKED UP."
"(ERROR: EASNotify.dll failed a confirmation query and cancelled the sync operation).
HotSync Error: An application cancelled synchronization or failed to respond to a HotSync notification. Please ensure that you are not currently editing data using applications such as Palm OS Desktop of Install Tool. (8009)"
I have spent hours upon hours trying to figure out what is wrong and why I cannot complete a hot sync with my computer. I have done a hard reset and reinstalled the palm desktop software numerous times with no luck. I bought a book on the palm. No mention in the book about this particular problem.
Can anyone out there help me with this problem??? I would be forever grateful!!
Post relates to: Palm TX
Post relates to: Palm TX

To check which applications are installed on your palm, you can click on the home button on your palm and make sure it says "all" on the top right of your screen. This will show you all the apps installed on your palm. Look through all the applications listed there and see if there is anything extra. You can list them here and I will tell you if there is anything that didnt come with your device when you purchased it.
You will not need the palm cd to reinstall everything again after you do a hard reset because all the info will be backed up on your computer from your sync. You stated that all the information is on your computer after you sync'd so you dont have to worry about losing it. Once you sync again after performing the hard reset, you will be able to get all the info back again on your palm.
Post relates to: Tungsten E2

Tngsten E Won't Hot Sync

I just dug my Tungsten E out of storage so my son could play with it but I can't seem to get it to Hot Sync to put games on it. I keep getting the 'The connection between your handheld computer and desktop could not be established' message. I remember this happening a couple of years ago when I used to use it but now I can't remember how to fix it. I thought I remembered it being a conduit thing but I can't get it to work.
I'm on a G5 using 10.3.9 though I'm not sure how to check which version of Palm I'm using.
Thanks in advance for any advice
G5 Mac OS X (10.3.9)
G4 Mac OS X (10.2.x)

I just dug my Tungsten E out of storage so my son could play with it but I can't seem to get it to Hot Sync to put games on it. I keep getting the 'The connection between your handheld computer and desktop could not be established' message. I remember this happening a couple of years ago when I used to use it but now I can't remember how to fix it. I thought I remembered it being a conduit thing but I can't get it to work.
I'm on a G5 using 10.3.9 though I'm not sure how to check which version of Palm I'm using.
Thanks in advance for any advice
G5 Mac OS X (10.3.9)
G4 Mac OS X (10.2.x)

Hot Sync freezes

Tungsten E2:
I had been using Palm Desktop v 4.1.4 for a number of years on Desktop with XP home OS. Hard drive crashed and I bought a new laptop running Vista. Then I had old hard drive repaired and XP re-installed. Palm download center recommends Desktop v 6.2.2 for both XP home and Vista. I downloaded it to both machines. When I try to hot sync my E2 with either machine it freezes at the same spot. I can see that my data is there on both machines. Should I try to re-install v 6.2.2 or will that wipe out my data.
Post relates to: Tungsten E2

There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Difficulty Syncing Tungsten E2

I have an old Tungsten E2 (about 2008 vintage). It synced fine until about a year ago. I use a USB cable to sync. I have installed the Palm 6.2 software on my computer. My computer is an older compter, about 2003; it is 32 bit. Desktop Palm works fine to capture contacts and calendar, etc.. I have done a hard reset on the Tungsten; it is now empty of all data. Message displayed on Tungsten is "The connection between your device and the desktop could not be establsihed. Please check your setup and try again". When the hotsync button is pushed, there is a triple chime from the computer; this would seem to imply that there is some communicaiton happening. Hot Sync Manager is set to USB (in connections section)

I have the same problem - I'm still using Windows XP Professional. I do hear the click when I try to Hot Sync but there is nothing showing under hot sync on my palm or computer. If I use the original disc that came with the palm will I lose all my data? How can I back up the data and keep it?

First time hot sync problems

I've had to reinstall palm and hot sync applications for a tungsten E2 handheld. When I try to do the hot sync for the first time, it askes me for my handhelds password. When I type in what I know is the correct password, it is not accepted. I've double checked what the password is, it just won't accept it, any suggestions?

Are there any Capital Letters in the password?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Recently, not able to hot-sync my t5

i am having a problem that has not occurred before as i am not able to hot sync my t5 handheld to my computer for back-up.
for some reason, there seems to be no connection of my palm to my computer using the usb cable, which i have always used before.
any suggestions would be greatly appreciated, e.g. other methods of syncing, re-installing of software, etc?
thank you.
Post relates to: Tungsten T5

When you try to sync does anything happen on the device or the PC?
Also what PC OS are you syncing to and the Palm Desktop version as well?
Post relates to: Treo 800w (Sprint)

I always get FATAL ALERT: Fatal Exception everytime i try to hot sync

i am trying to sync my tungsten E2 which i just bought refurbished. i installed my own software since my last tungsten E2 went kaput ( so i previously owned a tungsten E2 ). i always get FATAL ALERT: Fatal Exception everytime i try to hot sync. what is wrong? thank you.
Post relates to: Tungsten E2

As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
If your device is not locked up, the best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from http://www.freewarepalm.com) After the backup is complete, Hard Reset the unit, then test to see if full functionality returns.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one. To avoid re-installing a software issue, rename your /Backup directory in your Palm folder (on a PC it's found here: C/Program Files/Palm(One)/"your HotSync ID name truncated"/Backup) to something like "/BackupOLD". Now perform the HotSync, choose your HotSync name you've been using, and all your PIM data will return, but not the third-party programs. Test for functionality again. If all is good, start installing the old programs from your /BackupOLD directory one (or a few if brave) at a time.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hot sync freeze

its done this before, & im still unsure about how it happened in the first place.
it freezes on the hotsync, and it keeps saying that "the connection between you handheld and the desktop could not be established. Please check your set up and try again" the only issue though is that it freezes in this area and, its connected to the desktop at all.
Post relates to: Centro (AT&T)

Do you see the hot sync icon (circle with red and blue arrows) on the bottom right of your computer screen? Is there an arrow with the option to "show hidden icons"? If you do not see it there, hot sync will be disabled and you will keep getting that message (the connection between your device and the desktop could not be established...).
To enable the hot sync program once again, click on Start > Programs/All Programs > Palm OS Desktop/Palm One > Hot Sync Manager. It will take about 5-10 seconds and the icon will be there once again.
Now the sync should go through.
Post relates to: Tungsten E2

TungE2-Fatal Exception with "Cleaning Up"/Hot Sync

New to Forum! Have been having problems with fairly new E2. Numerous fatal exceptions.
Occurred first with documents I had loaded to my Palm. Hot Reset didn't fix problems.
Have uninstalled and reinstalled hardward. Just performed first hot sync, and am now getting
Fatal Exception during the "clean up" process. Have to reset it. What now? Thanks
Post relates to: Tungsten E2

THANK YOU! No more "fatal exception" message! When I opened up contacts just ot check if it updated
I got ALL of my contacts from my previous Tungsten E! Many of which I don't need-how do I hot sync to
get my most recent information. Can I now revert to having Palm override desktop? I usually edit my
calendar and appts at work so when I get home I want to hot sync so my desktop reflects these additiions
and changes. Also, I would like to reinstall some documents that I have created that I need in my palm for
work-can I do that and should I store them on my expansion card?
You have been very helpful and thank you again, in advance.
Post relates to: Tungsten E
Your welcome. I'm glad I was able to help you on that.
If you want to have your recent contacts, where it is located? if it is in outlook and you are hotsynching to palm desktop you need to change the method to sync to outlook. use the installation disc to chnage the method.
but if most recent data is on the pds but under diffirent username, you need to import the data then.
1. you need to be on the username of the E2 and in contacts application on the palm desktop
2. click file and import.
3. import window will open. locate the userfolder that has your recent contacts by clicking the drop down arrow of Look in. select Local disc c:/
4. it will show up folders. if no palm folder is listed, open program files. and then locate for palm folder. open the palm folder and look for the a folder that has your username with the recent contacts.
5. open the folder that has your old username and look for address. open address folder.
6. you need to have the .dat file. so enter and * symbol at file name box. click import.
7. once files are populated locate address.dat or just plain address (this contains the recent address files). click the address.dat or address file and click import. this should have your recent data.
yes you may revert the sync method, but if you made changes on your other computer and data is same on the E2 also, if you have made a connection with this computer there is no need to perform a palm overwrites dekstop.
if you want to install or have your documents back. use the documents to go apps on your computer. make sure you are on the username of the E2. click the add button and locate for this files(usually under my documents folder). then you can chnage the location if you want it under the expansion card.
Post relates to: Tungsten E

Hot sync-tried everything!!!!!!!

I have a Palm centro (sprint) I have done the hotsync before with my windows Xp many times but its been a month that I have not been able to connect.. the only message that I get is that the computer is not connecting with my phone. I already did soft-resets and hard resets, I installed the software again but I cant do anything because my computer is not connecting with my phone. I do not have outlook I have triied everything that I saw in the forums.. any ideas? thank you!!!!
Post relates to: Centro (Sprint)

What is the error message that you are getting? Can you paste the hot sync log here??
If you are getting a message that, "the connection between your device and the desktop cannot be established," you need to do the following:
Do you see the hot sync icon (circle with red and blue arrows) on the bottom right of your computer screen? Is there an arrow with the option to "show hidden icons"? If you do not see it there, hot sync will be disabled and you will keep getting that message (the connection between your device and the desktop could not be established...). To enable the hot sync program once again, click on Start > Programs/All Programs > Palm OS Desktop/Palm One > Hot Sync Manager. It will take about 5-10 seconds and the icon will be there once again. Now the sync should go through.
Post relates to: Tungsten E2

Hot Sync / Tungsten C

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