Hot Synch does not work, Treo 755p, USB, 17" Mac Pro Laptop, even with RevD installed and Allow other HotSynch applications preference check box checked
Hi,
I am a long time Palm enthusiast who is frustrated. No more Palm products for me or anyone I speak to until I solve this problem. Someone at Palm should be paying attention to their long time cusotmers. I bought Palms in 2002 and 2003.
The support literature coming with two Treo 755p that I bought was so poor that never saw the fine print that there was three months of support if I registered the devices. The registration page does not let me register. All the fields are ghosted after I put in the serial number. I bought one in June 2008 and the other in early 2008. So never registered and can get no help from Palm now it seems.
So beside that gripe below is the problem issue info.
I can't get a Verizon Treo 755p to USB cable Hot Synch with my daughters 17" Mac Pro Laptop. It is using OS 10.5x She lives in another city so I am trouble shooting this remotely.
Did - Revd Palm upgrage has been installed.
PalmDesktopMac421Revd.dmg (17MB)
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=4518,E=0000000000255177998,K=6239,Sxi=3,case=obj(33...
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications.
That process worked however on my own Treo 755p Verizon as below:
After much work, hours over several months, I got my my Treo 755p Verizon to Hot Synch with a QuickSilver desk top Mac running os 10.5x.
Did the RevD upgrade.
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications. Otherwise the Wireless Synch feature prevents a Hot Synch.
Once those both were done than Hot Synch works fine, and Wireless Synch works fine and does not interfere.
The Wireless on both PDAs is scheduled to be removed on both Treos due the economy on Feb. 4th, so I would like the HotSynch to be working so her Treo is backed up.
Thanks so much to anyone who replies to help out.
Best
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.
Works now, she had created a user ID as prompted when installing the HotSynch Software, but it was not the same name of the Treo 755p. The default ID was the one she from installing the software, so it showed nothing in address or contacts, but when she switched to the Treo ID than all her stuff was there.
Post relates to: Treo 755p (Verizon)
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