Hot Synch Error ??? 6/1/09

Failed to backup 1 file
PmTraceDatabase
Protocol Error: Handheld file could not be opened (4004)
SYNCERR_FILE_NOT_OPEN
Post relates to: Tungsten E2

here's the solution...
http://forums.palm.com/palm/board/message?message.uid=125873

Similar Messages

Hot Synch Error - Tungsten E2 Docs to Go Application

HotSync operation started for Joyce on 11/10/08 22:09:05
Expense - sync configured to Do Nothing
OK Quick Install
Outlook Notes
- Do Nothing
OK Outlook Notes
OK Media
Documents To Go Message(s)
Error accessing Documents To Go user information.
You must first open the Documents To Go desktop application, select the appropriate handheld user, and synchronize again.
Post relates to: Tungsten E2
Post relates to: Tungsten E2

ComputerWiz wrote:
Hello,
Thanks for pasting your hot sync log - it makes it easier to help you out now.
Open the Palm Desktop program. Click on Start > Programs/All Programs > Palm One > Palm Desktop.
Locate the Documents/Documents To Go icon on the left side and click on it. You will be prompted to go through some initial setup steps to set up the Docs To Go. After you go through those steps, close the Palm Desktop program and try to sync again.
Now it should work without any errors.
Post relates to: None
Locate the Documents/Documents To Go icon on the left side. There is no Documents to Go in palmdesktop application. But is is working on Tungsten E2. I'm unable to backup or hotsynch this application. Error on desktop log:
Documents To Go Message(s)
Error accessing Documents To Go user information.
You must first open the Documents To Go desktop application, select the appropriate handheld user, and synchronize again.
I have explained this error to cygnusX1 and this person said contact dataviz.com b/c it's their software that came with the handheldand this forum doesn't fix applications from 3rd party.
Post relates to: Tungsten E2
Post relates to: Tungsten E2

Hot Synch won't turn on

I have a Palm Centro (Verizon). While performing a hot Synchronization my computer screen went blank. I had to unplug & remove battery to restart my computer. When I opened the palm desktop, my data was there except my contacts. My phone still has contact list up to date as well as everything else. The problem know is Hot Synch won't open and I get an error message saying " Hot Synch Manager had to close, do I wish to send an error report. When I go to program files, Palm, Synchronization - The same message appears. Not sure what happened or how to get hot synch turned back on. I tried uninstalling all software and reinstalling, but nothing works. Even did a computer restore, but nothing. Any help would be appreciated.
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

Ok, it looks like your datebook has corruption. When it "hangs" on a PIM conduit, it usually is caused by corruption, blobs in the calendar, records without data that was there at one point in time.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
When you install the program, set the conduit for datebook to do nothing. Run the trial version and it will show the corrupted records. You can then fix the records manually or purchase the program and have it repair the database for you. The program is only $12.95 but is invaluable when it comes to repairing the database. You should also run the scan for calendar blobs.
After the repair of the database on the Centro, set the conduits in hotsync manager to handheld overwrites desktop.
Post relates to: Palm i705

Hot Synch problems with cradle and Palm Vx

I had to hard boot my Palm Vx for digitizing errors. Now I can't get the pda and Hot Synch Manager to work.
How do I set up the pda so if talks to the Palm 414EN.exe desktop download. I have the old cradle attached
to a serial port on my work PC.
Thanks,
Jay Rush
Post relates to: Palm Vx

Hello Jay and welcome to the Palm forums.
The trick is that once you have installed Palm Desktop 4.1.4, in the HotSync Manager, you use the Setup... menu item to configure HotSync Manager to listen to the COM/serial port your cradle is connected to. I had my Vx configured to use COM1 on my Windows 2000 box.
Also, make sure that your Windows user account is a member of the Windows administrators security group before you attempt to install Palm Desktop.
Hope that helps,
Alan G

Hot synch not working tungsten e2

Has anyone had hot synch problems with error messages under contacts showing OL Error? I have a tungsten E2 using Windows XP Pro. All I did was change computers and the synch works fine on the work computer but not working on my new home computer. I tried uninstalling the palm software and now keep getting a lot of error messages. The synch mechanism works but no contacts get synched from from device to the computer. Any help would be greatly appreciated.
Post relates to: Tungsten E2

Hello palmer55 and welcome to the Palm forums.
Take a look at this Palm KB artcile for troubleshooting steps for OLERR messages in your HotSync log.
Alan G
Post relates to: Treo 755p (Sprint)

Centro: Datebook /Calender will not synch when I do a Hot Synch from Different Computer Sites

I have 3 different computers I synch my Centro with. When I do a Hot Synch, the datebook/calender sync is completely bypassed and therefore data never gets shared. I have tried adjusting the configure function from the desktop; however, it seems to be related to the Phone as it will not sync with any of my computers. Is there a switch on the Phone I can turn on or off to enable the Datebook synch?
Thanks.
Post relates to: Treo 700p (Verizon)

HotSync session completed with errors on 10/23/09 10:49:23
HotSync session started on 10/23/09 10:47:27, and completed in 116.0 seconds
Installed all files successfully
Duration: 8.0 seconds
Successfully installed 2 file(s)
CarrierProfiles2.PDB
NetworkProfiles2.PDB
To Do List synchronized successfully
Duration: 1.6 seconds
Memo Pad synchronized successfully
Duration: 1.8 seconds
Media synchronized successfully
Duration: 14.1 seconds
Backed up some files successfully to (personal back-up files)

Hot Synch with Windows XP and MS Office 2007

I can not synchronize my Palm Treo 680 Unlocked with Windows XP Home and MS Office 2007.
I see several comments regarding Outlook 2007. Is resolving the synchronization of Outlook 2007 the same solution as Office 2007?
If so what is the solution?
Post relates to: Treo 680 (Unlocked GSM)

I also cannot synch my Palm Treo 680 unlocked with Outlook 07 using Vista. It says "Hot Synch Operation Completed Successfully", but nothing did synch. I downloaded palmoutlook07conduits.zip and there was no change. I was synching wirelessly using Microsoft Exchange Active Synch without problems, but when I cancelled my 'data' package on my cell phone, it no longer was synching. I tried reloading my original Palm CD, but it doesn't allow me to select 'Outlook' as my connectivity. Please help. And please don't provide me with a bunch of acronyms as I won't understand them!!!!
Thanks,
Post relates to: Treo 680 (Unlocked GSM)

Hot synch Palm Vx

I have a Palm Vx on a Windows XPpro system. It was working fine and hot synching fine until about 2 months ago when a virus came in and I had tech guy reformatt the hd. He loaded desktop 6.2. I don't remember what version i had before it was reformatted. It might have been 6.2
Now, the Palm says it is synching ok but when I open up desktop 6.2 I don't see any of my memos or phone information that I used to see.
I cannot tell if the desktop 6.2 is looking at the file flocation where the synch says it is putting the files.
I CANNOT lose what is on my Vx. I've told my kids that when I die, forget about me but find my Palm! I still love it!!
Is the desktop 6.2 compatible with a Vx? should I try to go back to 4.1.4? I cannot find my original installation CD.
Help!
Post relates to: Palm Vx

I suggest you revert to Palm Desktop 4.1.4.
In the alternative, there is a utility available from pimlicosoftware.com called PalmHotsyncSetup which makes Palm Desktop 6.2 compatible with older Palm devices. But PD 6.2 was released for Windows Vista and later computers, and there is no reason for you to be using it.
Good luck!
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Hot Synch does not work, Treo 755p, USB, 17" Mac Pro Laptop, even with RevD installed and Allow other HotSynch applications preference check box checked

Hi,
I am a long time Palm enthusiast who is frustrated. No more Palm products for me or anyone I speak to until I solve this problem. Someone at Palm should be paying attention to their long time cusotmers. I bought Palms in 2002 and 2003.
The support literature coming with two Treo 755p that I bought was so poor that never saw the fine print that there was three months of support if I registered the devices. The registration page does not let me register. All the fields are ghosted after I put in the serial number. I bought one in June 2008 and the other in early 2008. So never registered and can get no help from Palm now it seems.
So beside that gripe below is the problem issue info.
I can't get a Verizon Treo 755p to USB cable Hot Synch with my daughters 17" Mac Pro Laptop. It is using OS 10.5x She lives in another city so I am trouble shooting this remotely.
Did - Revd Palm upgrage has been installed.
PalmDesktopMac421Revd.dmg (17MB)
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=4518,E=0000000000255177998,K=6239,Sxi=3,case=obj(33...
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications.
That process worked however on my own Treo 755p Verizon as below:
After much work, hours over several months, I got my my Treo 755p Verizon to Hot Synch with a QuickSilver desk top Mac running os 10.5x.
Did the RevD upgrade.
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications. Otherwise the Wireless Synch feature prevents a Hot Synch.
Once those both were done than Hot Synch works fine, and Wireless Synch works fine and does not interfere.
The Wireless on both PDAs is scheduled to be removed on both Treos due the economy on Feb. 4th, so I would like the HotSynch to be working so her Treo is backed up.
Thanks so much to anyone who replies to help out.
Best
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

Works now, she had created a user ID as prompted when installing the HotSynch Software, but it was not the same name of the Treo 755p. The default ID was the one she from installing the software, so it showed nothing in address or contacts, but when she switched to the Treo ID than all her stuff was there.
Post relates to: Treo 755p (Verizon)

Hot Synch Problems with Centro and Computer

Transfered phone numbers from old phone and added three months of dates on the calendar. Hot Synched and it transferred to my laptop. Went back to Verizon and they beamed my PalmVx info into phone. Got all the addresses and phone numbers, but it wiped out the calendar. Now it will not hot synch the old phone numbers and addresses onto the laptop nor will it transfer the calendar data to the Centro. Help!
Post relates to: Centro (Verizon)

Sure. 877-426-3777. It should transfer information from the PC to the Centro and back. The question is would then be where are you syncing too? The Palm Desktop or Outlook?
If the Palm Desktop is the usermenu, (top right hand corner) set to the same user that displays out hotsync on the Centro?
Post relates to: None

Hot synch problem - Palm Z22 - stalls on Date book synch....

I have a palm Z22. I've had it for several years. Recently, I downloaded 6.2.
When I hotsync, everything comes up as it should but it freezes on the datebook synch.
Here's what gets done in a nano second:
Package installer
Install
Install Service Templates
Install to card
Hot Synch Exchange
Date Book - it aways stops here....13 green bars, 2 of 12 complete.
Does anyone know how to correct it?
Thanks,
sdm
Post relates to: Palm Z22
This question was solved.
View Solution.

When I hotsync, and the display pops up, I seem to have some double items....
My previous problem (fixed by dbfixit as suggested on this forum) was the hot sync was stalling on the second date book.
I see that when it's hotsyncing, it is checking off one at a time...
Should I delete the duplicates and how do I do that. (they are not listed as duplicates on my hand held that I can see.
All this is hard work for me, so appreciate this forum and all your help. sdm
Package Installer
Install
Install Service Templates
Install to Card
Date Book
Date Book
Address book
Address book
To do list
To do list
Memo Pad
Memo Pad
Addit

Hot Synch and Mac OS 10.4.11

My Palm m505 recently ran out of power... I plugged it ito the cradle for recharging..
I had to hit the 'reset' on the rear in order to get it up and going... but quicly found that my favourite application had "disappeared" and I returned it to the cradle and depressed tha Hot Synch button. A minute or so later I get a 'screen' indicating that my m505 was unable to communicate. I have tried to make sure that the handheld is secure in the cradle but keep getting the "unable to connect" screen.
I am kind of 'lost' without that application that has gone amiss... and would appreciate any and all positive suggestions to have it up and running again.
Ken
Post relates to: Palm m505

There is not. It requires 10.5.8 or later.
From the iphone box and the website:
"Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 9.2 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access"
http://www.apple.com/iphone/specs.html

Hot Synch issue-accidently synch with another person

Some help would be great. I accidently hot synched with a friend's computer. Now her name is at the top of my Palm screen when I try to hot synch, and also on my palm desktop hot synch. I am unable to hot synch anything. What should I do?? I tried to restart, and her name is still there. what do I do?? Thank you
Post relates to: Palm TX

Was this the first Hotsync you have ever done? There really isn't a way you can "accidentally" HotSync to another name. A blank device will trigger Palm Desktop to ask you "Create a New User" or "Use and Existing Account". You will have to pick one of the options. If you chose the latter and picked her name, then that's where all the info came from.
Hard Reset your device to start over again. When you HotSync to your computer, pick "Create a New User" and choose a name you wish.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hot Synch to Tungsten E2 Using Windows 7

I bought an IR adapter as I read in one of the posts. Windows 7 found a driver and installed it successfully. When I try to Hot Synch, it says it cannot synch because the port is in use by another piece of hardware. The Hot Synch Manager knows I want to use the IR function. Now what do I do?
I have no idea where to put my question as the topics are not Palm oriented.

If the Win7 computer is a 64bit computer, you'll have to install other drivers to get it to work.
See the sticky post at the top of this section titled' "64Bit Windows USB drivers for Palm Desktop are here".
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hot Synch Log not logging

The other day, my computer crashed during a Hot Sync operation. The log recorded that the operation had been aborted.
Since then, I have Hot Synch’d several times, and it works fine; however, the log is no longer logging. It still displays the last entry from the day it crashed, so the log function seems to be dead.
I am running Hot Synch Manager ver. 7.0.2 on Windows XP Pro.
My Palm Tungsten E2 runs Garnett 5.4.7.
Any ideas?

Yes, I reinstalled the software. It logged one time, then died exactly the same way. Other ideas?

Hot Synch Error ??? 6/1/09

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