Hot Synch with Outlook Synchs mail only

I have an M500 and the hotsynch works and gives all OK messages on all the items of outlook but the data is not on the handheld for anything but the mail. My system is windows XP Pro and Outlook 2003. I have downloaded the newest Palm One desktop 4.1.4 software. My PC is on a local network in my office.
Post relates to: Palm m500

When you installed the Palm Desktop software did you setup the software to sync with Outlook? If you are unsure right click on your hotsync icon next to your clock and select custom. In there do you see Address Book(Outlook) or Contacts(Outlook)? If not the next thing you would need to do is download Palm Desktop 4.1.4E. This version will work with your device. Here is the link, http://kb.palm.com/wps/portal/kb/common/article/32​991_en.html. When you are installing it be sure to pick Outlook. If you miss it, it is ok. Once it is done installing go to Start-->Programs/All Programs-->Palm or PalmOne-->PIM conduit sync-->Sync with Outlook. Once this is done you should be all set.

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