Hotkey package missing from Update Retriever

Hi,
I am unable to download (find) Hotkey package in Update Retriever, for deployment of x240 and t440 computers.
Is that by design or something that can be fixed?

Hi,
Welcome to Lenovo Community Forums!
I’m sorry to hear that system update in your Lenovo X240 and T440 is not able to retrieve hotkey integration features.
Ensure that you have the latest version of Lenovo system update installed. If it didn’t help, I would suggest you to manually download the drivers from Lenovo Support page by entering the MTM number of your machine in the quick path.
If you find any difficulties, please share the MTM number of your device and the operating system installed.
Best regards,
Mithun.
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Support models ThinkPad(R) L330
ThinkPad L420, L421, L430
ThinkPad L520, L530
ThinkPad T420, T420i, T420s, T420si, T430, T430i, T430s, T430u
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ThinkPad X220, X220i, X230, X230i
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Refer to marketing materials to find out what computer models
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RapidBoot Shield is a utility that reduces the boot complete time of PC running
Windows 7 operating systems.
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Nothing.
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Info 2012-07-01 , 02:32:56
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
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Integrated Camera Driver for Windows[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
Lenovo Mobile Broadband Activation[reboot type 0]
WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Realtek Audio Driver for Windows 7 32/64[reboot type 3]
ThinkVantage GPS[reboot type 0]
WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
ThinkPad Power Manager[reboot type 3]
Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
ThinkVantage Access Connections for Windows 7[reboot type 3]
WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
Intel USB3.0 eXtensible Host Controller[reboot type 3]
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
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at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
Intel USB3.0 eXtensible Host Controller[reboot type 3]
Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
ThinkVantage GPS[reboot type 0]
Realtek Audio Driver for Windows 7 32/64[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Lenovo Mobile Broadband Activation[reboot type 0]
ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
Integrated Camera Driver for Windows[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkVantage Access Connections for Windows 7[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
Info 2012-07-01 , 02:32:56
at Tvsu.Coreq.CoreqProcessor.ProcessUpdatesImplementation(Update[] updates)
Message: Beginning Coreq process: Recieved 32Updates
on the 2nd run:
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
ThinkVantage GPS[reboot type 0]
Solved!
Go to Solution.

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Denmark

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Looking at the TVURLog file from a session i get this:
2010-06-21 , 08:51:42
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Uri to download-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Info 2010-06-21 , 08:51:42
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=18
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=19
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Error for-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Fjernserveren returnerede en fejl: (404) Ikke fundet.
Exception:
Message: Fjernserveren returnerede en fejl: (404) Ikke fundet.
Type: System.Net.WebException
ved System.Net.HttpWebRequest.GetResponse()
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
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ved Tvt.FileDownloader.HttpsFileDownloader.StartDownloadProcess()
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