Hotmail with Safari. I have an error "This file couldn't be added because it appears to be empty (0 bytes)".

I use Safari with OS Lion. When I try to attach edited photo in Hotmail I have an error "This file couldn't be added because it appears to be empty (0 bytes)". The same file can be successfully sent from PC with Internet Explorer. How to solve this problem?

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT

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When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

Error - iTunes Library .iti file is locked on a disk or you do not have permission for this file. I can open itunes in the compatibility mode for Windows XP Service Pack 3 ???

In Windows 8 I received the error iTunes Library .iti file is locked on a disk or you do not have permission for this file. I can open itunes in the compatibility mode for Windows XP Service Pack 3.
I've tried changing permissions and sharing - nothing seems to work. mat be a Windows 8 issue???

You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

Have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....bu

I have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....but i am unable to click on either or turn off the phone. I have plugged it into itunes on the computer and manually backed it up but i cannot use my phone as i cant get past this message

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

I can't access my iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk or you don't have access to this file."

Help. I am having problems trying to get to iTunes on my computer. I am getting an error message that says "The iTunes Library Extras.itdb file is on a locked disk or your don't have access to this file." Can anyone help me?

Close iTunes, delete iTunes Library Extras.itdb from your iTunes folder, start iTunes. iTunes should rebuild the file automatically.
tt2

I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the

I installed the InDesign CC Testversion and now i try to open INDD-Files from earlier Version. Always i get the error "This file is made by an earlier Version...." but it´s CC that is the latest Version. What is the problem ? Should i have to convert the files ?

Adobe has been using confusing version names for at least five years.
There are now two versions labeled CC, version 9 and version 10 (also known as CC 2014). Version 10 is the latest, and if you attempt to open a version 10 file in Version 9 that is not fully patched you will get an error message telling you that the file cannot be opened. The latest patch for version 9 should use a cloud-based service at Adobe to convert version 10 files to IDML and allow you to open that.
I suspect you may be using an older operating system. Version 10 requires that your system runs at least OS X 10.7 or Windows 7 SP1 and if you are not it will not even be offered to you.

For my new Airport TC I have an error this version of AirPort Utility doesn't support this AirPort wireless device. How do I find and download the latest version of AirPort Utility?

For my new Airport TC I have an error this version of AirPort Utility doesn't support this AirPort wireless device. How do I find and download the latest version of AirPort Utility?

https://itunes.apple.com/us/app/airport-utility/id427276530
AirPort Utility for iOS requires iOS 5 or later.
AirPort Utility 6 requires OS X 10.7.5 or later.

Having trouble loading ATT and CenturyLink sites with safari now, anyone else having this problem?

having trouble loading ATT and CenturyLink sites with safari now, anyone else having this problem?

Howdy MacRocker,
Thanks for using Apple Support Communities.
To start with troubleshooting an issue like this where you're unable to load certain websites in Safari, I suggest that you clear out your browser history and website data.
Safari 8 (Yosemite): Clear your browsing history
Happy Holidays!
Alex H.

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT

Launch Error - This file cannot be launched

Hi all,
I renamed a class file in a flash build and now every time I try to debug my project (cmd+F11) I get an error window saying Launch Error - This file cannot be launched.
I have tried wiping the project and moving the files in to a new one and also restarting FB4 but with no luck. I have also tried setting up a brand new blank project and this will not launch either.
The problem seems to only be with Flash projects as a new Flex project runs ok.
I am running Flash Builder 4 , Flash CS5 on a Mac 10.6.4 and debugging in Google Chrome 7.0.517.41
Any suggestions?
Cheers

There is no adl listed in my list of active processes in Activity Monitor. I have tried rebooting my machine, restarting all my software and projects and cleaning my projects. No luck yet.
If I just switch to flash and run the fla directly it works fine so it must be Flex specific.
Cheers for the suggestionsso far . Keep em coming if you have them

Word 2007 - Save as Pdf gives error - This file is in use by another application or user

I have MS Office 2007 Small Business.
For months I have been using the "Save as PDF/XPS" option to save my word documents as PDF files.
All of a sudden, when I click on the publish button within the "save as PDF dialog", I get the error:
"This file is in use by another application or user."
- I have tried creating a new word document and I still get this error when I try to save-as pdf.
- I have tried opening a document that previously was able to be saved-as-a-pdf, and it no longer works either.
- I have tried saving from other office applications (excel, powerpoint) that also get errors now.
I have not personally installed any new software that I recall between when this worked and stopped working for me.
As far as I can tell there have been no updates explicitly for save-as-pdf in office.
Is anyone else seeing this problem all-of-a-sudden?
Thanks.
jlk

I just encountered this problem while trying to save a pdf from Excel 2007. I had recently updated to Adobe Reader 9.1.
I received the same error message you're reporting here when I went to Word 2007 and tried to save a pdf file from it as well.
I uninstalled Adobe Reader 9.1.
Reinstalled the Office 2007 pdf plug-in
Successfully created pdf files from word and from Excel (which is what I needed to do in the first place).
I then reinstalled Adobe Reader 9.1 so I could read the PDF files I had just created in Excel and word.
I then tried to create pdf files from word and excel. Error messages are back and I'm unable to create pdf's from word or excel.
So.. why does Office 2007 pdf plugin not work when Adobe Reader 9.1 is installed?
Frankly I'm getting tired of uninstalling Adobe Reader 9.1 every time I need to create a pdf file in Word or Excel.
Bry

Excel 2010: I get the error message "This file can't be previewed because of an error in the Microsoft Excel previewer." even though Advanced Properties is set to Save Thumbnails for all Excel Documents.

Excel 2010: I get the error message "This file can't be previewed because of an error in the Microsoft Excel previewer." even though Advanced Properties is set to Save Thumbnails for all Excel Documents and I've run Repair on Microsoft Office.
I don't know what else to try.
Any help would be appreciated. Thanks.

A hotfix request has already been submitted for this issue and we have also documented it here
http://support.microsoft.com/kb/983097
Thanks.
Tony Chen
TechNet Community Support

HT2506 Hello I'm unable to open any pdf's with preview window opens up with message file couldn't be opened because you don't have permission to view it (none of the pdf's have any security thanks if you can assist

Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Hotmail with Safari. I have an error "This file couldn't be added because it appears to be empty (0 bytes)".

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