Hotspot unavailable on iOS 7.1

Hotspot is unavailable after upgrade iOS 7.1
iPhone don't store Wind parameters
Help

Same problem here.
I've spent hours and hours in forums on the phone with support engineers or via chat. I spoke to my carrier and everything was fine with my account. Resetting, rebooting, changing settings. Nothing helped. The problem clearly affects users where following 3 conditions concur:
1. Iphone 4 or 4s
2. iOS7.1
3. Virtual Carrier
Finally one of the support engineers, in spite of all the evidence that can be found all over web, concluded that it had to be a hardware problem and sent me to an apple store for diagnostic. Once there, the apple employee took out my SIM placed it into a new Iphone 4 with iOS7.1 and voilá, the hotspot option disappeared on a completely new Iphone.
So, I'm attaching final diagnostic and conclusion from the "Genius Bar" employee. It is a shame that you need to waste so much time in order to get Apple to admit that something is wrong with their last update.
Guys, just call up your support center feel free to use the below Repair No. Don't let support fool you around with excuses about faulty apps or hardware defects. iOS7.1 introduced an issue that prevents your hotspot from working if you have an iphone4/4s and use a virtual carrier.
(Translated from Spanish)
Genius Bar confirmation and service authorization
Repair No: R119231345
Description/problem diagnostic
Notes on the service authorization. Problem: Customer reports to be unable to share Internet since 7.1 upgrade (uses virtual carrier). Steps to reproduce: Issue is identified as a common problem of users of iPhone 4/4s using virtual carriers since 7.1 upgrade.
External aspect: Good

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