Hotsync incomplete after Upgrading to New Sprint 1.07 firmware.

I just upgraded my Sprint Centro to the newer software Centro- 1.07 SPNT.
While upgrading, I also upgraded HotSync Manager to 7.0.2 and to the newer Palm Desktop by Access v6.2.2
The Hotsync after installing the new firmware, was incomplete. I use Datebk6 and that hung up the Hotsync and never installed.
Also, all my IM's are missing as are my favorites for the Web application and my telephone favorites buttons.
Has anyone else had this happen? and how can I retrieve the missing data.
Post relates to: Centro (Sprint)

What was the previous version of Palm desktop you were using?
You could try the following to see if you can recover the data. Find the userfolder in c-program files-palm. Copy that folder to the PC desktop, "clean" uninstall the current version of Palm desktop, re-install the previous version of Palm desktop and then copy and paste the username folder into the palm folder in program files. This may work. When you upgraded to Palm desktop 6.2, it changed the location of the data files to my documents-palm OS desktop. The files from the older version of Palm desktop are stored in program files-palm on the c drive. Those files may be intact and recoverable. Palm desktop 6.2 makes a copy of that data and creates the new location in my documents.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=centro&mn=centro&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

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