Hotsync Manager will not come up when I double click on Hotsync - device will not Hotsync

Question

I have a Windows 7 64 bit PC and am trying to hotsync using USB to a MEZ1000 Palm device from Aceeca.  I am using their 64 bit driver for the USB.  I installed Palm Desktop 6.2 and the Acceca 64 bit driver about 4 months ago and it was working fine.  A few days ago I tried to hotsync and it wouldn't.  Tried rebooting PC and uninstalling and reinstalling the Palm desktop and Aceeca driver.  I have done that 2 - 3 times following the clean uninstall instructions that I found on this forum.  The install hangs when it tries to configure the registry.  I can see the hotsync.exe process in the task manager.  The install will not proceed past this point unless I end the process in the Task Manager.  Also, in searching the PC for anything named hotsync, I found a file called Report.wer that was dated 04/02/12 (the day I first tried to hotsync and failed) in C:\Users\ADMIN\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_Hotsync.exe_599940f2117296adef2f8cf88fb71dd13d49811c_453e7b5c
The contents of this file are below:
Version=1
EventType=AppHangB1
EventTime=129778767824850795
ReportType=1
Consent=1
UploadTime=129778767828594802
ReportIdentifier=442d0996-7d0d-11e1-b71f-3860773c8550
IntegratorReportIdentifier=442d0997-7d0d-11e1-b71f-3860773c8550
WOW64=1
Response.BucketId=503651033
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Hotsync.exe
Sig[1].Name=Application Version
Sig[1].Value=7.0.2.0
Sig[2].Name=Application Timestamp
Sig[2].Value=477d91d1
Sig[3].Name=Hang Signature
Sig[3].Value=bc1c
Sig[4].Name=Hang Type
Sig[4].Value=6144
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=bc1cf0b12edd45838931663a910ff30a
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=f395
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=f3958bdfd9e79ef2d3426c5f57683e36
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=bc1c
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=bc1cf0b12edd45838931663a910ff30a
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=f395
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=f3958bdfd9e79ef2d3426c5f57683e36
UI[3]=HotSync® Manager Application is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=HotSync® Manager Application
AppPath=C:\Program Files (x86)\Palm\Hotsync.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
Can anyone help me?
Post relates to: HP TouchPad (WiFi)

Answer 1

Okay - I got preview back - it seems to have gotten hung and corrupted, so I went to library and fixed the permissions there
Click on "Go" in the Finder menu bar while holding down ⌘ key     and you will see Library appear in the pull-down menu, click on it and it     will take you to the "Library Folder".
Hit the ⌘I keys, to get to pull up the “Get Info” window on the     “Library Folder”.
Unlock the pad lock in the lower right hand corner.
Click on the + symbol to add a user.
When prompt add the 'root user'.
Give the root user Read/Write privileges.
Lock the pad lock and open Preview.
But that wasn't enough so I went back to disk repair and even though I had just run it , this tim it fixed a slew of permissions problems -
I then restarted and viola - I was able to use Preview again.
Computer is running a little fast too.
Thank you everyone..