Hotsync manager

I am running Windows 7 64 bit and recently installed Palm desktop. I've had this for years (since it came out!) and I only use desktop to keep the hundreds and hundreds of addresses and phone numbers I have - I don't even use my Palm 3e anymore. Everytime I restart, I get a little window that tells me it can't find com1 or com 1 isn't working or something like that. How can I get rid of that or just uninstall the hotsync portion of this application? Or can it be done? Thanks
Post relates to: Palm IIIe

What version of Palm Desktop did you install?
If the older 4.x version, when you open the HotSync Manager, what is it set to use? If "Local" is checked off, uncheck it since this is the setting that tells it to use a Serial port.
If the HotSync Manager has been placed into your "Startup" folder, remove it! That way it won't auto-load when Windows boots.
WyreNut
I am a Volunteer here, not employed by HP.
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Palm TX HotSync Problems with Windows Vista (DeskTop V6.2.2 HotSync Manager V7.0.2)

I have recently had to re-install DeskTop on my Windows Vista PC and at the same time updated to V6.2.2. but the HotSync manager gets to "Synchronising Date Book" and just hangs up until I close things with Task Manager. I've tried re-booting my PC reloading the software and soft resetting my TX but so far I haven't found a solution. Can anyone help please?
Post relates to: Palm TX

When a sync hangs on a component of Palm Destop, it usually means the data is corrupted in that component. The calendar is the culprit most of the time.
Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
If you need more info. regarding DBFixit, there is a PDF manual on their website.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

HotSync Manager Application has encountered a problem and needs to close. We are sorry for the inconvenience.

Hello
I have a Palm T|X, running Palm OS Garnet v.5.4.9
Last night, I tried to install ConvertCalc - CodeThought, Inc., the OS5 version, and it blue-screened my desktop. (running XP Pro)
Now, Hotsync Manager won't run - either at boot-up, or if I try to start it manually.
I have un-installed Palm Desktop (v6.2.2), and tried re-installing it, but when it gets to the HotSync Manager, it crashes with the error in the subject line.
Any clues ?
many thanks for your time !
Post relates to: Palm TX
This question was solved.
View Solution.

Based on another thread and a post by WyreNut, I changed to PalmDesktop 4.2 - and am all set ...

RE HOTSYNC MANAGER

I HAVE A PALM TX AND I HAD A PALM CENTRO AND I AM TRYING TO INSTALL THE HOTSYNC MANAGER BUT I AM KEEPING GETTING A MESSAGE HOTSYNC MANAGER APPLICATION HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. WHAT CAN I DO THANKS
Post relates to: Palm TX

THANKS FOR REPLYING, BUT SORRY IT DID NOT HELP. I DID A UNINSTALL FOR THE PALM PROGRAMS, I REMOVED THE FOLDER UNDER PROGRAM FILES, BUT STILL SAME PROBLEM,
LET ME TELL YOUR MORE, I HAD BEFORE A TUNGSTEN T3 AND IT BROKE SO I BOUGHT A CENTRO AND INSTALLED THE PROGRAM PALM DESKTOP BY ACCESS BUT WAS NOT HAPPY WITH THAT PHONE SO I BOUGHT A PALM TX, AND I INSTALLED THE PROGRAM CD WHAT IT SEEMS TO ME IS A OLDER VERSION AND THEN HAPPENED THE PROBLEM.
BEFORE I AM TRYING TO SYNC JUST BY TRYING TO OPEN THE USER UNDER TOOLS I AM GETTING THIS MESSAGE "HOTSYNC MANAGER APPLICATION HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. WE ARE SORRY FOR THE INCONVENIENCE"
PLEASE HELP ME ANY IDEA THANKS
Post relates to: Palm TX

Data transfer from old to new Palm using HotSync Manager and iSync

I'm upgrading from a Palm m515 to a Palm TX and want to quickly and easily transfer all of my data and applications. I'm using Palm's HotSync Manager but not the Palm Desktop software -- I'm using Apple's iSync to synchronize my data with iCal and Address Book.
Can anyone tell me what steps I should follow to safely accomplish the transfer?
I was hoping someone had written a guide to this, but Web searching revealed nothing. The best info I found was on Palm's site, but these pages don't take iSync into account and assume people are using Palm Desktop:
Upgrading from a previous Palm OS handheld
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_Exter nal2001,case=obj(12926)
Palm TX upgrade guide
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_Exter nal2001,Case=obj(40720)
Thanks in advance!

Just use Migration Assistant when you start the new machine. You can choose to migrate from either the old MBP or your TM backup.
If you have already taken delivery of the new machine and are using it you can still do this by running Migration Assistant.
It's pretty simple process.
Roger

ISync Palm Conduit cannot be configured with the HotSync Manager UPDATE

First, I apologize for the SPAM-like posting of the material below in the existing threads regarding this issue. It is—unfortunately—the most effective way to garner the attention of earlier posters and gather this information.
Apple continues to investigate the issue, and needs this information to isolate and identify the problem. It is characterized by the apparently successful installation of the bundled iSync Palm Conduit using the Enable Palm OS Syncing… option in iSync 2.4 with either Mac OS X 10.4.9 or 10.4.10, but with the result that this conduit—normally visible in and configurable with the HotSync Manager—cannot be seen and therefore not configured.
In order to help Apple software engineers isolate and identify this issue—if you are affected by this specific issue—can you please provide the precise build number for the operating system on the machine that exhibit this problem?
To do so, select About This Mac from the Apple menu, and—beneath the Mac OS X label—press the Version 10.4.9 or Version 10.4.10 label. That value will change to something like 8P1xxx. Please respond to this message with that build number, the version of Mac OS X 10.4.x you have installed, and the last three digits of your machine serial number.
Thank you in advance for providing this information.

First, I apologize for the SPAM-like posting of the material below in the existing threads regarding this issue. It is—unfortunately—the most effective way to garner the attention of earlier posters and gather this information.
Apple continues to investigate the issue, and needs this information to isolate and identify the problem. It is characterized by the apparently successful installation of the bundled iSync Palm Conduit using the Enable Palm OS Syncing… option in iSync 2.4 with either Mac OS X 10.4.9 or 10.4.10, but with the result that this conduit—normally visible in and configurable with the HotSync Manager—cannot be seen and therefore not configured.
In order to help Apple software engineers isolate and identify this issue—if you are affected by this specific issue—can you please provide the precise build number for the operating system on the machine that exhibit this problem?
To do so, select About This Mac from the Apple menu, and—beneath the Mac OS X label—press the Version 10.4.9 or Version 10.4.10 label. That value will change to something like 8P1xxx. Please respond to this message with that build number, the version of Mac OS X 10.4.x you have installed, and the last three digits of your machine serial number.
Thank you in advance for providing this information.

Cannot download hotsync manager portion of Palm Desktop

Hi,
I am unable to download hotsync manager for Palm desktop. The error message reads "the application config launch services has unexpectedly quit".
I am however able to download it as another user so the problem must be something in my folder? I have tried running disk utility and getting rid of any applications I am not using, to no avail. I am completely unsure of how to go about finding out what is preventing this. Should I buy one of those programs to clean up my harddrive? Any help will be greatly appreciated.
Thanks
ibookG4 Mac OS X (10.3.9)

Click on the folder in the Finder's sidebar with the house icon and then open the folder Library, followed by Preferences. Move anything in the Preferences folder which looks like it may be related to your issue to the desktop; if the issue persists, create a new folder on the desktop and move additional files to it. After each group of files has been moved, check if the issue still exists, and continue this process until the problem file has been isolated or you've run out of possibilities.
(19198)

There's no iSync conduit in my HotSync Manager's Conduit Settings

I'm trying to sync my Palm Desktop data with iCal and Address Book, and I understand I need to use iSync. When I go to the Palm HotSync Manager, there is no iSync under HotSync Manager under Conduit Settings. I went to iSync, and tried to "enable Palm OS Syncing", but it tells me "The HotSync software is not properly installed or it has never been opened....." I've been using it for years!!
I'm running Mac OS 10.4.11 on a 2 GHz PowerPC G5 iMac; iSync version 2.4 (501.2); and Palm Desktop 4.2.1 (HotSync Manager 3.2). Why is this not working? If I can't do this, I can't move over to iCal because I can't afford to lose my to-do list!

Settings > General > Software Update
Software Update is the second item in the General section.

ISync Conduit not visible in HotSync Manager Mac OS X 10.5.5 (Leopard)

Hi,
i just bought a Palm Z22 thinking it compatible to iSync (see http://www.apple.com/macosx/features/isync/ ) after my Visor Edge wouldn't sync any more. Now I am experiencing the exact same problem as with the Visor Edge:
I installed Palm Desktop 4.2.2 (shipped with the Z22), I started iSync and clicked "Enable Palm OS Syncing"; iSync told me to start the HotSync Manager and to enable the iSync-Conduit in the Conduit-Manager - problem: The iSync-Conduit does not show up in the Conduit Manager window. However, in the conduit folder (Library/Application Support/Palm HptSync/Conduits) there is a file called "Apple" amongst the other conduit-files.
Please help...?
Post relates to: Palm Z22
Apple MacBook (Intel)
Mac OS X 10.5.5
Palm Z22
Palm Desktop 4.2.2
Message Edited by thd842 on 09-23-2008 09:58 AM
Message Edited by thd842 on 09-23-2008 10:02 AM

Hi,
I have a Tungsteng 5 and I was syncing it with an XP PC. I bought a MacBook with OS X 10.5, I installed Palm Desktop 4.2.1 Rev D for Mac. I have synced once and then I followed the iSync instructions to add the Palm device but I don't see the iSync conduit in the Hosync Manager.
Any idea?
Thanks
Post relates to: Tungsten T5

Hotsync Manager will not come up when I double click on Hotsync - device will not Hotsync

I have a Windows 7 64 bit PC and am trying to hotsync using USB to a MEZ1000 Palm device from Aceeca. I am using their 64 bit driver for the USB. I installed Palm Desktop 6.2 and the Acceca 64 bit driver about 4 months ago and it was working fine. A few days ago I tried to hotsync and it wouldn't. Tried rebooting PC and uninstalling and reinstalling the Palm desktop and Aceeca driver. I have done that 2 - 3 times following the clean uninstall instructions that I found on this forum. The install hangs when it tries to configure the registry. I can see the hotsync.exe process in the task manager. The install will not proceed past this point unless I end the process in the Task Manager. Also, in searching the PC for anything named hotsync, I found a file called Report.wer that was dated 04/02/12 (the day I first tried to hotsync and failed) in C:\Users\ADMIN\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_Hotsync.exe_599940f2117296adef2f8cf88fb71dd13d49811c_453e7b5c
The contents of this file are below:
Version=1
EventType=AppHangB1
EventTime=129778767824850795
ReportType=1
Consent=1
UploadTime=129778767828594802
ReportIdentifier=442d0996-7d0d-11e1-b71f-3860773c8550
IntegratorReportIdentifier=442d0997-7d0d-11e1-b71f-3860773c8550
WOW64=1
Response.BucketId=503651033
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Hotsync.exe
Sig[1].Name=Application Version
Sig[1].Value=7.0.2.0
Sig[2].Name=Application Timestamp
Sig[2].Value=477d91d1
Sig[3].Name=Hang Signature
Sig[3].Value=bc1c
Sig[4].Name=Hang Type
Sig[4].Value=6144
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=bc1cf0b12edd45838931663a910ff30a
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=f395
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=f3958bdfd9e79ef2d3426c5f57683e36
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=bc1c
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=bc1cf0b12edd45838931663a910ff30a
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=f395
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=f3958bdfd9e79ef2d3426c5f57683e36
UI[3]=HotSync® Manager Application is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=HotSync® Manager Application
AppPath=C:\Program Files (x86)\Palm\Hotsync.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
Can anyone help me?
Post relates to: HP TouchPad (WiFi)

Okay - I got preview back - it seems to have gotten hung and corrupted, so I went to library and fixed the permissions there
Click on "Go" in the Finder menu bar while holding down ⌘ key and you will see Library appear in the pull-down menu, click on it and it will take you to the "Library Folder".
Hit the ⌘I keys, to get to pull up the “Get Info” window on the “Library Folder”.
Unlock the pad lock in the lower right hand corner.
Click on the + symbol to add a user.
When prompt add the 'root user'.
Give the root user Read/Write privileges.
Lock the pad lock and open Preview.
But that wasn't enough so I went back to disk repair and even though I had just run it , this tim it fixed a slew of permissions problems -
I then restarted and viola - I was able to use Preview again.
Computer is running a little fast too.
Thank you everyone..

Hotsync Manager crashes and tray icon disappears

Hi, whenever I try to run Hotsync on my computer (XP Pro) the program immediately crashes and the icon disappears from the systray. I tried to uninstall and reinstall the whole thing, reboot my pc, etcetera, but it keeps crashing.
This is the error I get:
'HotSync® Manager Application has encountered a problem and needs to close. We are sorry for the inconvenience.'
Error signature:
AppName: hotsync.exe AppVer: 7.0.2.0 ModName: hslog20.dll
ModVer: 7.0.0.0 Offset: 0000b0b4
Anyone who can help me find a solution? Tnx.
Post relates to: Treo 680 (Unlocked GSM)

I have the same issue; HotSync won't run (crashes upon start up). I removed the Palm Desktop v. 6.2 completely, downloaded the entire package again and re-installed. HotSync still won't run. This is all on my home PC (WinXP).
I have the same OS on my office machine..HotSync works there. It leads me to believe something has become corrupted with HotSync on the home PC and it isn't being fully removed during the removal process AND it's not being over written during the installation. It worked well for a few months.
Additionally, I find the Access Desktop package to be slow when searching and saving. I've just about had it with Palm devices and the lame Desktop software.

Palm HotSync manager includes outlook conduits?

I'm assuming that the newest versions of palm desktop and hotsync manager that are available to download already include the Palm Outlook Conduits? I distinctly remember in previous versions the huge caution statement saying that they were only available from the original installation CD, but it looks now like they are included in the download. Is that correct? and if yes, how would i go about upgrading - just install the new version over the old?
thanks
jpearl
Post relates to: Treo 700p (Verizon)

Correct Outlook conduits are included with the download of palm desktop, as for uprading your current version. If you wish to upgarde to palm desktop 6.2 you can install that directly overtop of any existing software. An upgrade to any other version of palm desktop will however require you to uninstall the software before installing anything new.
Post relates to: Centro (Sprint)

Cannot download Palm Desktop 6.2 and HotSync Manager(Windows)

Cannot download Palm Desktop 6.2 and HotSync Manager (Windows) for Tungsten E2.
I receive the error message: "1607 Unable to installInstallShield Scripting runtime"
Is there any solution?
Thanks.
Post relates to: Tungsten E2
This question was solved.
View Solution.

Found this on Palm.com's support board:
http://kb.palm.com/wps/portal/kb/common/article/20727_en.html
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Updated to Hotsync Manager 7.02 and now I can't sync my Dataviz Smartlist-to-go with access!

I've email Dataviz with the problem but I'm wondering if anyone else has had the same issue..
I just recently purchased a Treo 680 to replace my aging Tungsten E. Everything worked fine but I could not get the Palm software to sync with Outlook 2003. Palm Customer support had me wipe out any palm software on my desktop and then install the newest version.. [Palm Desktop 6.2.2 and hotsync Manager 7.02)..
That fixed that problem (outlook conduits not working)..
I then re-installed my Dataviz software (documents to go, beyond contacts, smartlist to go).. The other two seem to work fine, but SLTG (Smart List To Go) will not sync with ANY access database (even a simple one I created for testing purposes)
It will sync with the SLTG desktop, but I always get an error if I try and sync it with Access..
Error from the Hotsync manager says "An error occurred while trying to sync the SmartList database TD2_test: The schema of this databse has been modified. The sync configuration is no longer valid."
I've tried everything, and every setting..
i'm guessing, but I get the feeling the updated Hotsync Manager is no longer compatible with SLTG???
Post relates to: Treo 680 (Rogers)

Hi, and welcome to the Palm Community Forums.
i'm guessing, but I get the feeling the updated Hotsync Manager is no longer compatible with SLTG???
I suppose that's possible but I doubt it, since it synchronizes fine with the SLTG desktop (mine does too, with my Centro). However, I haven't set up an Access sync in a long time, and have *not* tried it with the new Palm Desktop 6.2.
Dataviz's support site has a pretty decent Knowledgebase of articles, and here is one which addresses that particular error message. It suggests that you re-map the fields from the SLTG desktop...don't know if that would apply to your problem if it's a brand new database you just created for this issue. It also suggests you check for Windows updates as there is one which is needed by SLTG to interface with Access...maybe your deletion and reinstallation of SLTG did something there. I dunno enough about those processes.
Oh, and another support option to explore is a fairly active SmartList To Go group at Yahoo! Groups. You should be able to read Messages without joining the group, but to post a question there you would have to subscribe to the group.
Good luck.
Post relates to: Centro (AT&T)
Message Edited by smkranz on 07-25-2008 12:55 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

How do you disable - hotsync manager window's fade out on close?

For the newer version of Palm Desktop and Hotsync Manager, how do you make the hotsync manager window stop fading out when closed or "done".
It stops me from being able to access ANYTHING until the fade is completed, and that is a complete waste of my time, also when I have much more important things going on (alarms/alerts) that can't be silenced during the fade.
And ... how do you disable the splash screen startup for the Palm Desktop, and how do you get the palm desktop to conform to standard windows start practices, so that when you open the program it comes up on the screen at the same windowed size I closed it at?
Thanks!!
Post relates to: Centro (Sprint)

Thank you ... however it was already set for "normal window". I deleted the icon and recreated and that seemed to fix it though, not sure why.
As for the splash ... its a waste of time ... the application loads faster than "they" would expect so all it does is extra advertizing for Access without having a purpose. And again, its not just a second or so, its 3 to 5 seconds depending on what else I'm doing.. and if I'm reading an email while double clicking the icon to have it start on my second monitor.. the spash covers my email till the program's running.
The worse delay is the fade. You already admit that it can vary depending on a number of things.. well that programmer may have thought it were very cool on a quad core intel @ 3 GHz .... try it on a 1 G p3, with an older video card. Or try it on an older laptop .... the delay is 6 to 10 seconds while it fades it self to the nethers, it certainly didn't "CLOSE" when I told it to.. it took its dear sweet time.
The programmer probably thought "hey this is really cool mahn.. watch it fade away..." by the third time of being into or out of the settings that re-triggers the closing fade, I was ready to kill that programmer. Make him suffer for the stupidity of his vision. Its one thing to make it "cool" and give people the option to live with that plain jane every day FASTER response... and quite the other to force people to relive your "cool" idea every f**king day, every time they go into settings, or need to see the log for what failed on backup.. etc.
Ever go upto a windows XP pc when someone says it seems slow and *de-select* the "FADE" option for their menus?? (Display Properties -> Appearance -> Effects -> deselect "use the following transition") I have ... and its amazing how perception changes because the menus are there NOW, not taking their time to pull off some grandious entrance ... the first time it may have been cool.. but by the 500 th time you've been into your start menu a year into the game.. that slow fade crap is working on your every nerve.
Poor impulse control would have had me killing the programmer that put that fade in there.. now I just want to put him in for an hour or two of waterboarding.
It was bad programming to force some idiots idea of a "cool" view on people, and the programmer should be shot down for it. It shouldn't be... and it wasn't there before, so some mornon actually went out of their way to put something in because the program just wasn't "cool" enough for them.. and then they decided to F the rest of us by making it so we couldn't DEselect that slice of programmers heaven.
It may sound like I'm blowing things out of proportion... but really, it was fine the way it was, now they've gone and F'd it up. Moves for the better get little publicity, you have to live with the knowledge no one is bitching, but when you screw something up ... you need to fix it and need to hear how badly your lack of vision made things for others.
and.. if they wont' fix it.. its coming off the pc.. I'll go back to the old "uncool" version.
Post relates to: Centro (Sprint)

Hotsync manager

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