Hotsync palm tx- won't sync at all

I'm trying to sync my Palm Tx and when i push the button on the USB cord, it initiates the sync, but then it almost looks like it's 're-powering' and take me to the time setting. It won't sync at all. Can anyone help me?
Post relates to: Palm TX

If it's taking you to the "time setting", it's doing a "Reset" by itself. This is not a good thing, as you've figured out already.
As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
Best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from http://www.freewarepalm.com) After the backup is complete, Hard Reset the unit, then test to see if full functionality returns. (Since you can't HotSync, this will only apply to you if you have the program installed already!)
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one. To avoid re-installing a software issue, rename your /Backup directory in your Palm folder (on a PC it's found here: C/Program Files/Palm(One)/"your HotSync ID name truncated"/Backup) to something like "/BackupOLD". Now perform the HotSync, choose your HotSync name you've been using, and all your PIM data will return, but not the third-party programs. Test for functionality again. If all is good, start installing the old programs from your /BackupOLD directory one (or a few if brave) at a time.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
Post relates to: Centro (AT&T)
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Post relates to: Palm TX

You should be using the Palm Desktop/Hotsync that came on the TX install CD. The newer versions from Access Company of Japan are designed for Vista only and have less features (and more problems) than what is on your CD.
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Post relates to: Palm TX

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Post relates to: Palm TX
This question was solved.
View Solution.

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Post relates to: Centro (Sprint)
Post relates to: Centro (Sprint)

Once you have successfully synced to an exchange server the only way to completely remove it from the device is a hard reset, one thing you might want to try is a program called NVbackup, back your device hard reset and then do a selective restore and sync back just your contacts, this should then completely remove the exchange account and help you keep your contacts, you may want to manually jot down your contacts just in case though.
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Post relates to: Centro (Sprint)

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Message was edited by: Pimanbook
Message was edited by: Pimanbook

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Post relates to: Tungsten TX
Message Edited by kbeaud79 on 11-09-2008 03:17 PM
Message Edited by kbeaud79 on 11-09-2008 03:17 PM

Can you please post your HotSync log here?
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hotsync palm tx- won't sync at all

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