Hotsync problem - hard drive crash reset everytime I sync w/ computer

Hello, I have read all or many of the forums and I still have not been able to fix my problem
Everytime I sync w/ my computer (windows XP pro) I have to reset my Zire 71 PALM. When I go to the PALM folder on my computer, it does not have a user name identified I tried to uninstall and re-install but, the same thing happens. I tried to turn all of the conduits off except calendar, contacts and memos oh yes and to do but, the same programs keep re-installing themselves in my word to do and driving directions and then jump to you have to reset the hand held.
My hard drive crashed and this has happened since I had to retriev all of the data that I could from the crash and noted that a lot of my contact informationwas gone and older deleted contacts re-appeared, dont know if this has any bearing on the issue or not. I am sorry that I could not find my answer in the forum and I hope someone can help me.
Thank you - Tracey
Post relates to: Zire 71

Hello,
Thank you for your reply however, I tried this and it did not work. The first time it did not ask me to reset the unit but, the second time I tried to sync it did ask me to reset the unit. It also re-installed all of the applications like word to go, sheet to go and street finder along with the directions that were saved to different areas.
Any other suggesstions?
Thank you again for your help!
Tracey
Post relates to: Zire 71

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