HotSync problem w/ Palm IIIx

Hi,
I've received an old Palm IIIx and I'm having problems synchronizing it with my iMac (OS 10.5.8). The Palm cradle is connected by a USB cable to the back of my iMac.
When I try to connect, I get the following message on my Palm: "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again".
I've reinstalled the program (downloaded from palm.com) twice and I'm still not able to connect.
Any help is appreciated!
Thanks,
Maggie

Please respond back with these questions answered so we can further assist you.
OS of your PC? Vista, XP or Mac
Using Outlook or Palm Desktop?
Version of Palm Desktop?

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Sync problem with Palm IIIxe and outlook

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Hi there,
I would recommend reviewing the process for syncing Outlook with iTunes. Take a look at the article below for more information.
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http://support.apple.com/kb/HT1386
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USB Hotsync Cable for Palm IIIxe

Is there a cable available for the Palm IIIxe? If so, would appreciate name of supplier and model number, if known. I'm unable to usee the cradle with my laptop and notebook. Thanks
Post relates to: Palm IIIxe

If the cradle has the serial connection you can use a serial to USB adaptor that will allow you to sync your device. They are very common items. Here is a search I did in Google: http://www.google.com/search?rlz=1C1CHMI_enUS302US342&aq=0&oq=serial+to+usb+adaptor&sourceid=chrome&...
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Hotsync problems Palm IIIxe Mac G4 laptop OS 10.5.8

I recently installed Palm IIIxe software on my G4 laptop and am unable to connect during HotSync operation. Otherwise the Palm software is working fine! I have verified permissions using Disk Utility First Aid and checked the set up as to conduits, etc. Still no luck. Any help would be greatly appreciated. Thanks, nishra
Post relates to: Palm IIIxe

I uused this solution to my wifes sync problem and it worked.
thks barn dog
Newbie
Posts: 2
Registered: 03-01-2006
0
Try using directions in Palm Support Knoweldge Library
03-01-2006 02:58 PM
I went to the Palm Support Knowledge Library at the website this forum is part of. I used Solution ID 38852 and followed the directions. I'm not sure exactly what worked, since I had trouble finding Login Items in the Preferences (#6), but did what it said as much as I could (deleted some of the Transport Monitors). I restarted the laptop and Hotsynced and, voila, it now works. Good luck.

Palm IIIxe - Fatal Alert after HotSync; [Reset] soft button doesn't; Paper Clip just returns Fatal Alert

I'd done a HotSync and left Palm in cradle; went to work without it so called wife to have her check something for me.   She reported a MEMORY EXCEPTION error, which I've seen before, so I told her hit the soft [Reset] button offered.
She did, and it came back after the "Palm Powered" splash screen with a Fatal Alert and another soft [Reset] button.   No amount of clicking this button will reset it.
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insofar as far as I can tell now, with not being able to get past this Fatal Alert).
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Post relates to: Palm IIIxe

Not sure what caused this but with the fatal alert message you typically need to hard reset the handheld.
If you had Palm desktop open while Windows, virus software or any apps that do updates did an update and caused the error.
Are you still getting the fatal alert message? You need to hard reset the handheld if you are.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
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Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
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For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/palm3xe/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
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PALM V / WINDOWS XP HOME HOTSYNC PROBLEM

Out of the blue, my Palm stopped hotsyncing with my G3 Mac (see http://forums.palm.com/t5/Macintosh-HotSync/PALM-V-MAC-OS9-2-2-HOTSYNC-PROBLEM/td-p/273892;jsessioni...) so I am trying to move everything over to my Windows XP Home machine. I downloaded the Palm Desktop V 4.1.4 and purchased a new Keyspan USA-19HS serial to USB adapter for the cradle. I have the Hotsync Manager set to Local USB and the driver said that I was connected to com 4.
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Hi,
easiest way to verify that your XP CD has SP2 incorporated is to look at the root directory of the CD for a file named 'win51ip.sp2'.
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Apple strictly says that such upgrade XP CDs don't work with BootCamp.
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My Palm IIIxe crashed and I can't find my data...

I have a Palm IIIxe (yes, it's old) but it works or worked for me. I don't use it too often, maybe twice a month. When I tried to use it I noticed nothing happened when I turned it on. Dead Batteries. When I replaced the batteries I had no data. No problem, I'll just sync it to my computer (windows XP). After I went through the motions of sync. I got lots of errors and there was still no data on my handheld. I tried to open the Palm on my desktop, but got "Error: Failed to open Address Data Base". All I could do is click OK and the palm SW closed and sent an error report to Microsoft.... What do I do now, I have no access to my data. I still have the Desktop software v3.1 that came with the device and the handbook. I am temped to uninstall the SW and reinstall, but I don't want to loose all my data. Can anyone help???
Post relates to: Palm IIIxe

check the username assigned to the device.
open hotsync icon in the device and check the upper right hand corner.
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importing
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Hot Sync addressbook from PC to Palm IIIxe

After purchasing a PC without a serial port, I installed a card and plugged the handheld in. I tried to Hotsync the device however I got an error message that the program was unable to open the Address book data base. Clicking ok on that message, another popped up telling me that there was an error opening the contact database and a new empty database was created and the original database file was renamed to C:\Program Files\Palm\username\address.002.dat.
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Post relates to: Palm IIIxe
This question was solved.
View Solution.

Do you have the current data on the handheld?
What version of palm desktop are you using? Go to help-about in palm desktop for the version.
Do you get this error when you click on Palm desktop to open the program or only when you try a hotsync?
With Palm desktop closed, try renaming the address folder in the username folder to address.old. If you see a contacts folder, rename it to .old also. Open Palm desktop and see if you get the same message. If you don't get the message and have the data on the handheld, change the conduits to handheld overwrites desktop and sync.

Palm Desktop by Access 6.2.2: Palm IIIxe won't sync to WinXP but Zire Z22 will

No device
Palm IIIxe with OS 3.5.3 and Z22 with OS Garnet 5.4.9 and Palm Desktop by Access 6.2.2 on a WinXP SP2 box. Z22 appears to sync correctly and the IIIxe SAYS it's syncing but the Palm desktop account is blank.
I think I need to roll back to an earlier version of Palm desktop, e.g. 4.14. If so, can I first uninstall 6.2.2?
The Palm support website says, "Do not un-install previous versions of Palm Desktop. If you have an existing version of Palm Desktop on your computer, leave it as-is, and install this version on top of it."
Thanks for any help.
John

Your Palm IIIxe wont show the pims because hotsync 6.2.2 only allows the newer pim format. There is a free addon application from Pimlico called PalmHotsyncSetup that may allow you to sync with it. PalmHotsyncSetup

Hotsync problems

hi friends,
I am experiencing a lot of problems trying my first hotsync.
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mac g4 osx 10.5
(i tryed also with ibook g3 osx 10.4
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one can think: the device is damaged!
hear me:
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My calendar and address book havn't been 'HotSyncing' for a couple of weeks now. Have re-loaded software, done a hard re-set etc. When I do a Hot Sync, both say it has worked OK, but it hasn,t.Info doesn't pass between PC and PDA. However, I've just discovered something interesting that may be the problem, but I can't resolve it.
On my PC, I have (on left of palm desktop page) both Calendar and Date listed. Calender has info on it, date has no info. When I look at the Hot Sync applications section, calendar is not listed, but date book is. Hence, when I do a HotSync, the PC and PDA don't talk to one another!
Same with address etc. On PC I have both address and contacts listed. On HotSync Applications, address is listed, but not contacts. The PDA has contacts listed, but not address.
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Palm IIIx battery drain

I've been using Palm IIIx's for many years with no trouble. But a few months ago, my Palm IIIx started draining the batteries very quickly -- in about 12 hours. I ordered two more machines from Amazon resellers (the second as a backup), and the one I started using worked well for about a month, then it developed the same problem. So I switched over to the backup and it developed the same problem within a few days!!
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Post relates to: Palm IIIx

Keep in mind unsoldering that capacitor will result in all data being lost as soon as the batteries are pulled/emptied. Assuming it is the capacitor I'm thinking about.
My only other thoughts is that is the Palm IIIx always off or does it turn on when an app does something? I haven't messed with any 3rd party apps at all but I did have a battery logging program on my IIIc and it would wake it up every time it would append to the log.
Message Edited by Arkor on 10-29-2009 09:49 PM

Palm IIIxe unable to sync WinxP

Long story short... I'm trying to help a friend of mine sync his Palm IIIxe to his HP WinXP laptop.
Basically, at home everything works fine, but when he tried to setup his Palm in his WinXP laptop if fails to sync.
This is an older Palm so there's no USB, just serial. I've double checked the serial settings on both the Palm and WinXP and both seem to be setup corrrety. He's running SP3, and I've downloaded and installed the latest version of palm desktop (he had an older version installed before).
It's been a while since I've delt with Com ports but from what I can see there's no reaon it shouldn't be working. Any suggestions?? I'm too tired at this point to remember everthing I've done (been trying to get it working for 12 hours now... but I'll let you know if what you suggest is what I've already tried. ((I did add the hotsync program to the windows firewall exceptions... that's about all i can rember at this point.... I'm baked and going to bed))
Thanks for any tips.
Post relates to: Tungsten T3

Hello teknomedic and welcome to the Palm forums.
teknomedic wrote:
Long story short... I'm trying to help a friend of mine sync his Palm IIIxe to his HP WinXP laptop.
Basically, at home everything works fine, but when he tried to setup his Palm in his WinXP laptop if fails to sync.
You said at home everything works fine. Is this HP laptop a business computer? Does your friend have the local administrator right applied to their account so that Palm Desktop can be installed successfully?
teknomedic wrote:
This is an older Palm so there's no USB, just serial. I've double checked the serial settings on both the Palm and WinXP and both seem to be setup corrrety. He's running SP3, and I've downloaded and installed the latest version of palm desktop (he had an older version installed before).
Are you using a USB to serial adapter or does the computer have a serial port? If you are using an adapter, do you have the latest driver installed on the computer? Also, what version of Palm Desktop did you install? Palm Desktop 4.1.x/4.2 or Palm Desktop 6.2? ACCESS, the company that developed Palm Desktop 6.2 did not include support for the older Palm III series devices. You will need to download a third-party tool from Pimlico to add support for the Palm III series devices called HotSyncSetup. You can download it here.
Good luck,
Alan G
Post relates to: Treo 755p (Sprint)

Palm IIIxe

I have a Palm IIIxe and I know this is old however I like to maintain it, however I cannot hot sync it to my new computer that has Windows Vista. I keeps telling me I need to install the driver software and I am at a loss to find it. Is it possible to even do this or should I just give up.

Hello and welcome to the forums;
Is your Vista 32-bit or 64-bit? If it's 64-bit, you would be limited to syncing via IR if you can find an IR adapter that is compatible with your OS.
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http://forums.palm.com/t5/Windows-HotSync/Windows-7-and-Vista-hotsync-instructions-here/td-p/251755
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E2 Hotsync problems - locks up when I get to calendar/datebook

I have read all the posts re: hotsync problems and i have tried them all except for the third party software (Dlib?). Does anyone have a solution which doesn't cost me anything? I love my E2 and I don't want to retire it to "brick" status!

Hello, I am having the same problem. I called someone at Palm support and they haven't returned my call. Do you still have the program (DBSCAN20b.prc) that was sent to you? If you do would you mind sending it to me. I have a Palm Tungsten E2 and want to sync my new Palm Pre-Pixi with the data from the E2. If you are willing to do so, please call me at xxx-xxx-xxxx. Thanks.
EDIT: Phone number removed by Moderator. It's a really, really, bad idea posting your number in a public forum!
Use the Private Messaging service we offer here instead. --- WyreNut
Had you used any search engine to try and find the program, it would have resulted in this link:
http://www.freewarepalm.com/utilities/dbscan.shtml

Palm IIIxe Has Become Flakey

I have a Palm IIIxe I've been using for a few years. Today the display went very dim. Then finally began turning off. When you turn it back on, for a moment (less than a second) it has a clear/distinct display which immediately goes dim and then goes blank. I had replaced the batteries a few days ago but I replaced them again with batteries I know to be fresh. No change in behavior.
Anybody seen this behavior and is it fixable?
Post relates to: Palm VIIx

>When it dims out, is it like a slow steady fade?
No, sometimes it will stay on for a long time dim. Sometimes it goes blank withing a couple or three seconds after powering on. I know it's turning off, because when I hit the on/off button it comes back on.
>Since you have rebooted the pda by replacing the batteries already so hotsync the
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I have a complete backup so I just did a hard reset. No change.
Post relates to: Palm VIIx
Message Edited by iamjim on 11-20-2008 03:10 PM
Message Edited by iamjim on 11-20-2008 03:11 PM

HotSync problem w/ Palm IIIx

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