HotSync will not start with new Tungsten E2

I'm upgrading my old Tungsten T2 device with an E2.  Following the upgrade instructions, I set up the E2 last night and let it charge overnight, then this evening did a final HotSync with the T2, and ran the installation program on the CD that came with the E2.  At the point where the installer asks me to press the HotSync button on the USB cable I did so, and Windows popped up the notice in the system tray that a new USB device and that the Palm Handheld device was ready for use.  After that, nothing.  A minute or two later the E2 times out and tells me that "The connection between your device and the desktop could not be established.  Please check your setup and try again."
I've tried re-installing the software, upgrading to Palm Desktop 6.2 from the web site,and restarting the computer several times, but I can never get the HotSync manager to respond to the E2.
By contrast, the HotSync manager will still synchronize with my old T2.
Post relates to: Tungsten E2
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Palm Desktop is running on Windows XP.  I have been using version 4.1.0 which came with my T2.  For the E2 I've tried versions 4.1.0, 4.1.4e, and 6.2.
I should point out that Windows XP in turn is running in VMware Workstation 6.5, on a Fedora 10 (Linux 2.6.27.12-170.2.5.fc10) host.  Last Sunday I tried booting Windows XP natively (which was a royal pain, since I have to switch hard drives to do so), installing Palm Desktop 6.2 there, and hotsyncing.  That configuration worked, as far as the device being able to connect to the PC.
Unfortunately it only synced my to-do list and a few 3rd-party programs; it lost all of my memos, contacts, calendar events, and photos.  But that's another topic.

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