HotSync with Vista and Palm TX

I have new Dell Inspiron; successfully installed Palm TX software and performed first HotSync.  One month later I'm receiving error message after attempting the HotSynch "The connection between your device and the desktop could not be established.  Please check your setup and try again."  I have  checked set and downloaded "Palm Desktop 6.2 for Windows" and still can't perform HotSync.  I've tried all four USB ports on laptop; done soft reset; restarted laptop, all to no avail.  HELP!!!  I'm just about ready to go back to paper planner!!!
Post relates to: Palm TX
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When you connect your device to your computer do not perform a hotsync. Instead open your device manager, you should be able to locate that in your Control Panel.
Once inside your device manager locate your Palm device. It should be located under Universal Serial Bus Controllers or Network Adaptors. Once you find it right click it and go to "Uninstall." As soon as you click uninstall unplug the device from the computer.
Plug it back in and it should come up with Found new hardware and hopefully you will be able to sync fine after that.
Let me know if that works out for you.
-Pat
Post relates to: Treo 800w (Sprint)

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