Hotsynch Freeze--Treo 650

Can anyone help me? From my Treo 650 I sync with a USB cable into Outlook 2003.The Contacts used to sync allright, but now it does not at all. Other things [memos etc.] do sync, but when the process gets to contacts, it freezes on fetching records from Outlook “Contacts.”  "and stays like that for hours untill I reset!I tried sevaral settings with the Hotsync manager but none help.Would be thankfull fro your advice. RJ 
I am also using 3rd party software—Beyond Contacts from Databiz.com
Hotsync manager 6.0.1Palm desktop 4.1.4
P.S.  Also downloaded dbfixit, but since my Treo froze, never got any type of error report from it…..
Post relates to: Treo 650 (Cingular)
Post relates to: Treo 650 (Cingular)

NO, I do not have a SD card....and my settings are:
CONDUIT                              ACTION QUICK INSTALL                  SYNCHRONIZE THE FILE
VERSA MAIL             DO NOTHING
MEDIA                                    SYNC THE FILE
CALANDER                           DO NOTHING
CONTACTS                           DO NOTHING
MEMO                                    DO NOTHING
TASKS                                    DO NOTHING
BEYOND CONTACTS          SYNC THE FILE
INSTALL                                ENABLED
INSTALL SERVICE TEMPLATES    ENABLED
INSTALL TO CARD              ENABLED
BACKUP                                HANDHELD OVERWRITES DESKTOP
Post relates to: Treo 650 (Cingular)
Post relates to: Treo 650 (Cingular)

Similar Messages

  • Which apps should NOT be installed to the SD card on a Treo 650?

    I have had the Treo only since Friday, already the device is down to about 6mb of space. I have tons of room on my SD card. Please tell me what types of programs should NOT live on the SD instead of the device.
    Also, if I put in another SD card, will the missing prc's and pdb's cause my Treo to freeze or will it just tell me the programs are missing?
    Thanks
    Alan (clueless in Oklahoma)
    Post relates to: Treo 650 (Cingular)

    Any program that has to do with the system. Basically anything that supports for the phone or contacts/calendar leave on the device. Games and other apps you can put on the SD card. As for if you remove the SD card. It will not freeze. You will not have the .prc to run the program. The PDB is just a database file stands for Palm Database.
    Post relates to: Treo 800w (Sprint)

  • Is it really possible to upgrade from a Treo 650 to a Treo 750?

    I am not a very happy customer at the moment, but any help would be greatly appreciated. I upgraded from my old Palm Tungsten to a Zire, then to a Cingular Treo 650, combining three devices into one. I have since discovered that the Treo 650 seems to have a faulty transmission mode, as I can rarely be clearly understood by whomever I call. Am on the second (or third, I have lost track) and continue to have the same problem. I get five bars of reception but can't be understood on the other end. A bit of a problem when one is trying to call 911. Am constantly told I am "breaking up". The repair shop says it "Can't duplicate the problem". OK, then I do not want to give up all the info I have stored in the fool thing, and the 750 seems to have a different system, so I thought I would try that. All the stuff I could find seemed to indicate it wouldn't be a problem to upgrade. When the 750 arrived, I tried to install the software from the CD on my Windows XP computer. No dice. Setup encounters an error and closes. Can't even look at the files, because setup tries to run any time I access the CD. From any drive.  Gave it to my girlfiend to check on her computer, and the CD seemed to run fine. Other CDs work just fine on my computer. Must be some kind of conflict, but what? Tried calling the AT&T number that suggested they could help with setup, and was first connected to the business center, they routed me to the laptop center, who routed me to the network center, who said they would have to bring in the Palm customer service and connected me to a Mac guy that dumped me back to a menu that took me to someone for whom English is a second language with whom I was trying to communicate over a very poor satellite connection. They made no sense anyway. telling me first that I couldn't have two desktops running (wrong, my girlfriend has my old Zire and the CD worked fine) and then insisting that the serial number on my device had to start with a P, when it clearly does not have any alpha characters in it. Gave up on that route of assistance. Managed to get the new ActiveSync installed from my girlfriends computer over the network. Great. Now let's get my 650 synced with Outlook (which I have not used at home) and see if we can move on. Nope. First I have to update Outlook 2000 from the old Win98 to my current XP. Find the old CD, and square that away. OK, now sync to Outlook. Nope. The sync program gives an error, saying it will only sync with Outlook 98, 2000, and XP(2002). Good grief. I have Outlook 2000, and the software apparently does not recognize it. If the Palm doesn't work, there is no reason for me to keep this phone, and I am very close to returning it and abandoning the Palm entirely when I upgrade to something that works, although I dread re-entering all that information.
    Post relates to: Treo 750 (AT&T)
    This question was solved.
    View Solution.

    Thanks for the feedback. Today I installed an Enterprise version of Office 2007 I purchased a while back, but had not yet installed. Microsoft presented a few challenges, but they were quickly resolved. I then downloaded the appropriate conduit from Palm, and synced the 650 with the handheld overwriting the computer. Then used Active Destop to sync the 750. Satisfied I had moved as much info as possible, I called AT&T and had them move the phone number to the new Treo.
    Bonus! When the guy at AT&T called me on the new phone to verify it, he said it sounded better than my landline.
    Sorry for the streaming paragraph. When it is late I tend to write like I think.
    Dave
    Post relates to: Treo 750 (AT&T)

  • Can anyone help me get a HotSync between a Treo 650 (Verizon) and a PC running Windows Vistra to exchange Calendar/Date Book data?

    For whatever it is worth, I've had no Hotsync problems with the Address Book, To Do List, or Memo Pad Apps.  I upgraded from the Beta version of Palm Desktop for Windows Vista to Palm Desktop by Access, Version 6.2.2 late last summer.  HotSyncing worked fine for all Apps for a few days, but Date Book Syncs have failed since 09/16/08, as shown in the abbreviated log shown below:
    HotSync session completed with errors on 10/18/08 16:59:44
    HotSync session started on 10/18/08 16:59:30, and completed in 14.0 seconds
    Date Book synchronization aborted
    Duration: 0.2 seconds
    Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
    Desktop = 261, Handheld = 0
    Address Book synchronized successfullyDuration: 11.1 seconds
    HotSync session completed with errors on 10/18/08 16:46:38
    HotSync session started on 10/18/08 16:46:18, and completed in 20.0 seconds
    Date Book synchronization aborted
    Duration: 0.1 seconds
    Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
    Desktop = 261, Handheld = 0
    Address Book synchronized successfullyDuration: 16.7 seconds
    HotSync session completed with errors on 09/16/08 09:48:53
    HotSync session started on 09/16/08 09:48:51, and completed in 2.0 seconds
    Date Book synchronization aborted
    Duration: 0.1 seconds
    Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
    Desktop = 241, Handheld = 0
    HotSync session completed with errors on 09/16/08 09:43:18
    HotSync session started on 09/16/08 09:42:40, and completed in 38.0 seconds
    Date Book synchronization aborted
    Duration: 0.1 seconds
    Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
    Desktop = 241, Handheld = 0
    Address Book synchronization completed with messages
    Duration: 16.6 seconds
    Desktop category 'Nags Head' has been deleted.
    To Do List synchronized successfullyDuration: 0.7 seconds
    Backed up all files successfully to jfzaehringer's Backup folder
    Duration: 17.5 seconds
    Backed up 7 file(s) successfully
    locLCusLocationDB
    PhoneCallDB
    CalendarLocationsDB-PDat
    psysLaunchDB
    Graffiti ShortCuts
    Saved Preferences
    FrameworkDB
    HotSync session completed successfully on 09/02/08 20:22:23
    HotSync session started on 09/02/08 20:21:46, and completed in 37.0 seconds
    Date Book synchronized successfullyDuration: 2.2 seconds
    Address Book synchronized successfullyDuration: 11.7 seconds
    Backed up all files successfully to jfzaehringer's Backup folder
    Duration: 15.8 seconds
    Backed up 5 file(s) successfully
    PhoneCallDB
    psysLaunchDB
    Graffiti ShortCuts
    Saved Preferences
    FrameworkDB
    HotSync session completed successfully on 08/28/08 11:36:58
    HotSync session started on 08/28/08 11:36:36, and completed in 22.0 seconds
    Date Book synchronized successfullyDuration: 2.9 seconds
    Address Book synchronized successfullyDuration: 11.4 seconds
    Backed up all files successfully to jfzaehringer's Backup folder
    Duration: 6.6 seconds
    Backed up 5 file(s) successfully
    Blazer Cookies
    psysLaunchDB
    Graffiti ShortCuts
    Saved Preferences
    FrameworkDB
    To the best of my recollection, the 9/16/08 Date Book HotSync failure shown above roughly coincided with the onset of similar failures when I have attempted to HotSync the same Treo with the Windows XP Pro box I use at work.  I don't know whether the HotSync failure on the Windows Vista Box I have at home preceded the failure on the XP box I use at work or vice versa, but I have to wonder if a HotSync failure for an App on one box can trigger similar failures for the same App when one attempts to HotSync it on other boxes.   I've trolled this help forum and haven't found any leads.  I really need to get my calendars at work and home back on the same page, so I would greatly appreciate suggestions. jfzaehringer
    Post relates to: Treo 650 (Verizon)
    Post relates to: Treo 650 (Verizon)

    There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
    http://www.pimlicosoftware.com/dbfixit.htm
    Click on the following link for the support page for your device on the kb.palm.com webpage.
    http://www.palm.com/us/support/treo/treo650verizon/
    There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
    Post relates to: Palm i705

  • Setup problem:  Can't setup Treo 650 (Cingular) with iSync on Macbook

    Hi,
    Trying to use my Treo 650 with iSync on my MacBook. It worked fine with an iMac G5 running OS X 10.4.8.
    I paired my Treo with the MacBook. That seemed to go OK, but the Bluetooth Setup Assistant showed a message saying "There were no supported services found on your device" at the end of the pairing process.
    When I launched iSync, I went to Devices --> Enable Palm OS Syncing and let the conflicting Palm conduits disabled. No problem there.
    But when I then choose Devices --> Add Device, a window appears as the MacBook searches and finds my phone. It then displays the message "1 device found", with the name of my device next to a phone icon. Beneath that, another message says "iSync cannot connect to this device".
    Does anybody know what I'm doing wrong? My Treo is set to discoverable. I can't figure it out.
    Thanks in advance!

    The Add Device… response is normal. You cannot add a Palm device using that menu option - it is added as a consequence of selecting the Enable Palm OS Syncing… option beneath it in the list.
    If you have successfully paired your Treo using Bluetooth and triggered the installation and configuration of it after selecting the Enable Palm OS Syncing… option and it still does not appear as a device in the main window of iSync, you should launch the HotSync Manager to insure that the iSync Palm Conduit appears—it's listed as the iSync Conduit—and that it has been activated: the checkbox in the conduit configuration panel should be checked.
    This may also be a basic Bluetooth issue, as the your Treo contains several supported Bluetooth profiles, and is a supported device. You might want to break the link, and pair it once again, initiating that action from your smartphone and confirming it from your MacBook.

  • Palm Desktop seems to back up only select data from Treo 650

    I recently transferred my Palm Desktop program and backup files from my old XP PC to my new PC running Windows 7 (64bit).  Aside from the frustrations of being unable to HotSync using USB, I was more concerned that that address & calendar files in my user folder were nearly empty.   My calendar contained 14 random events from within the last month and the address book contained three contacts (my Treo contains hundreds).  Each folder should have contained considerably more data.  I went back to the original user folder on my old PC and the saved data was no different.  Although hundreds of events & contacts appear on my Treo and in the Palm Desktop, my user file has less than 1MB of data in those respective folders.
    Can I conclude that my monthly HotSyncs have been faulty all of this time?  Or am I looking in the wrong place for my complete data.  Until I find a workaround the Windows 7 problem, I want to make sure all my data is at least present on the hard-drive (even though I can't HotSync). 
    FYI, this is where I found my skimpy data:   C:/Palm OS Desktop/(username)/address   and   C:/Palm OS Desktop/(username)/datebook     .   The Palm Desktop is Version 6.2.2
    Thank you! 
    Post relates to: Treo 650 (Sprint)

    An update to the above issue:   All of the datebook & address data IS present within the *.aba files within my user folder when opened via Microsoft Access.  However, when I import those files into Palm Desktop, only a small handful of events (28 out 5000+) and addresses (3 out 1000+) appear.

  • Need to upgrade from my Treo 650

    I have a Treo 650 that is getting old, but I love it. I use it to manage my entire life! Should I replace it with another Treo 650? Or is there another Palm product that I can upgrade to that I can transfer all my data to?  I use my Treo 650 (Verizon) as a phone and PDA to store memos, tasks, contacts, calendar, etc.  I noticed that Verizon will soon be carrying palm Pixi Plus and palm Pre plus but I don;t know if they are a good solution for me. I am not technologically savvy. Please help. Thanks!
    Post relates to: Treo 650 (Verizon)

    Hi, and welcome to the Palm Support Community.
    If you were to get another Treo 650 to replace your current one, you would basically be replacing an old, used device with...another old, used device.
    The easiest "upgrade" path would be to go with a new model of Palm OS phone that works on your carrier.  Problem is, Palm doesn't make 'em any more.  It's all webOS...Pre and Pixi will both be coming to Verizon as you already know.
    The upgrade path from Palm OS to webOS depends a little bit on whether you sync your data with Palm Desktop or Microsoft Outlook.  There are several ways to do it...exporting data from your current desktop repository and importing it into a Google account; using the the Data Transfer Assistant which you'll have access to if you get a webOS device; or using a third-party desktop sync application such as Chapura Echo (Palm Desktop) or Pocket Mirror (Outlook).
    Personally (since you asked for opinions), I would visit your Verizon store when the Pre Plus and Pixi Plus are available; see how you like the hardware, and give it a test run.  Assuming they will give you a 30-day trial period like AT&T and Sprint do, you can return it if the migration turns into more of a hassle than you'd like to deal with, at which point you can always look for a newer Palm OS phone in the used market such as eBay.
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

  • Retrieving data from a dead Treo 650

    Hi!  I'm REALLY hoping someone can help.
    I bought a new phone last week (not a palm, after a serious amount of agonizing...I've been with palm since the palm III).  I'd had my 650 for four years, and it had served me well.
    Not two days after I bought the new phone, the 650 simply stopped working.  Nothing would convince it to turn on.  I've tried:
    1.  Pushing any and all button combinations
    2.  Soft resets, both plugged into the wall and on its own
    3.  Charging it overnight from the wall
    4.  Charging it overnight from my computer
    5.  Put my wife's 650's battery (her 650 still works) into my phone.  (her phone also works with my battery, so i'm pretty sure it's not a battery issue)
    I haven't tried any hard-reset sorts of combinations (obviously).
    Nothing brings this poor device to life.  The problem is, my ENTIRE life is on that phone, and, being the forward-thinking man that I am, I hadn't hot-synced the device to my computer since I got a new computer (please, no chastising...I know it was stupid).  This means, the data on the device ONLY exists on the device.
    I've read through these forums...there haven't been too many people with this issue, but the answers they've been given have been uniformly depressing.  Does anyone know of a trick to retrieving the data (even if it involves paying someone else to do it)?  At this point, I don't care about the phone...it's my contacts and my memos that I want back.
    Fingers crossed.
    Post relates to: Treo 650 (Verizon)

    I think your 650 is just scorned because you replaced it !  My 680 did the same thing last year and I was without a phone for 2 days. I just plugged it in and left it there and a couple of days later it turned on by itself. I later realized it was a bad battery. I know you've tried other batteries, I'm just telling you what mine did. Oh and it did it with the wall charger, the car charger never woke it up during my 10 hour drive to my country home.

  • Problems syncing with iCal and Treo 650

    I use iSync for syncing my iBook G4, .Mac, iPod Photo and Treo 650. It has worked fine until a month ago. The iSync conduit somehow works OK with the Contacts/Address Book, but doesn't for the Tasks and Calendar (iCal). It is a real pain the to write everything manually on the Treo and the iBook separately. Can anyone help me with this? I really don't want to replace (reset) all the info on my Treo; this will cause me to re-categorize everything in the Treo, for iSync doesn't take care of it as far as I know. Thanks, ~L
    iBook G4   Mac OS X (10.4.7)  

    Welcome to Apple Discussions.
    What does your HotSync log say about these unsuccessful attempts to synchronize your Treo 650?
    While it is important to correct this problem, if you want support for categories, calendar colors, contact photographs or icons, extended electronic mail addresses, URL and birthday data, you should ditch iSync in favor of the Missing Sync for Palm OS, a much more powerful and reliable program:
    http://www.markspace.com/missingsync_palmos.php
    On advanced Palm organizers and smartphones like your Treo 650, extended support is available as outlined in this document, for contacts…
    http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2560
    …and this document, for events and tasks:
    http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2563
    In addition, it supports internet sharing, Finder mounting and file transfer with SD cards, conduit profiles, iPhoto and iTunes media file synchronization, the synchronization of AvantGo content, and network synchronization of supported devices.

  • How do i restore synching between Treo 650 and iCal & Address Book

    prior to installing 10.4.7, i was able to sync my treo 650 with iCal and Address Book; iCal and Address Book syncs with .Mac and Entourage; Entourage syncs with Outlook on my office pc; and Outlook syncs with my Blackberry 8700. therefore, all i needed to do was enter an appointment or a contact in one device, and all the three other devices would be in sync.
    i recently upgraded to 10.4.7 and now, i have problems synching: (1) iCal and Address Book can no longer sync with my treo 650, and (2) iCal and Address Book can't sync with Entourage either.
    after installing 10.4.7, i noticed that my treo 650 cant sync with iCal and Address Book. i always get the error "isync conduit synchronization failed. ( the first time it happened, i checked isync, and i noticed that "enable palm os synching" was unchecked, so i enabled palm os synching. after that, i was able to sync my palm, but for one time only. after that, i couldnt sync anymore.)
    at the same time, i noticed that iCal and Address Book wouldnt sync with Entourage anymore.
    i also noticed that iCal starts-up even if i dont activate it. when iCal starts-up, the beach ball spins for around two minutes before it responds; if i click an entry to edit it, the beach ball would likewise spin for a minute or two before i can edit it. i went through all the entries and noticed that some have multiple alarm entries: i deleted these and iCal no longer slows down.
    however, whenever i launch Entourage or iSync, iCal also launches. unfortunately, no synchronization takes place.
    can somebody help? how do i restore synching between my treo 650 and iCal & Address Book? how do i restore synching with Entourage? thanks.

    Bon asis,
    I have the exact same situation. Sorry this doesn't help, but wanted you to know that someone else is in the same exact boat.
    Jim

  • Can I Recover Overwritten Data from Treo 650?

    I synced my TREO 650 to my Macbook. It seems like the macbook overwrote all of the Contacts and Calendar entries on my Treo. In other words, it synced the mac to my treo, instead of the other way around, which is what I need.
    Is there anyway to recover the lost data on my Treo?
    Thanks

    Accidentally deleted data from XD card, don't panic. I suggest an advance and professional XD card recovery software, you can use third-party software Kernel for Digital Media Recovery Tool. It can quickly restore all lost data from XD card. This software
    also supports all kinds of multimedia files such as SD Card (Secure Digital), Multi Media Card (MMC), Compact Flash (CF), XD Card, Micro SD card, , Memory Stick. To more details kindly read this post : http://digitalmediarecovery.blogspot.com/2013/12/retrieve-lost-data-from-memory-card.html

  • Syncing iCal and Address Book w/ my Treo 650 (Who overwrites who?)

    I am able to sync both address book and ical with my treo 650.
    My question is:
    1. When I change a date or contact's info on my treo why does it not change that entry on my Mac? It adds a different one.
    2. Each time I sync I get the message for both Address book and iCal that entries will be deleted or modified on my computer. The numbers are not consistent each time I sync. I usually have to cancel the sync because many entries (I'm not sure which ones) will be deleted. How do I tell iSync or Hotsync Manager that my Computer gets priority?
    Sometimes I get the conflict window that asks which entries (iCal or Treo) should be kept.
    Any ideas?
    MacBook Intel Core 2 Dou - Black - 1 GB RAM   Mac OS X (10.4.9)   G4 - 733 MHz (Quicksilver) - 768 MB RAM

    Welcome to Apple Discussions.
    The synchronization framework should not behave as you describe. It appears that your truth database has become irreversibly corrupted, a condition which is easily corrected. Repeated cancellation of synchronization events likely has contributed to or amplified the underlying data corruption issue.
    A couple of basics: all participants in this process, generally referred to as synchronization clients, are peers. They do not interact directly with each other, but rather through a process of pushing changes to and pulling changes from the truth database. You cannot set one to 'override' another, though you can reset both history [which empties the truth database, leaves your clients registered and your data intact, and results in a slow, initial synchronization during the next triggered event] and data—if using .Mac Sync—[which allows you to replace all contact, event and task records stored on your computer with those stored on the .Mac servers, or visa versa.]
    The Conflict Manager is only invoked when iSync sees records with differences it cannot resolve at the field, rather than record, level. In such cases, it asks you to choose one record which most accurately represents the collection of data you want to keep for that contact, event or task.
    To reset your synchronization history and prompt a complete restoration of your truth database, do this:
    • launch iSync
    • open the Preferences… dialog
    • press the Reset Sync History… button
    This Apple developer document explains how these process work, and may clarify some of these issues for you.

  • Macbook pro won't sync with Treo 650 via bluetooth.

    I can only do one sync with Windows XP before the comm ports fail and I have to reboot the computer to be able to do a sync with my Treo 650 via bluetooth. It works well but only once then the ports all shut down of something. Any suggestions would be apprectiated.

    Your signature says you have 10.3.x but presumably this can't be correct - could you please make sure it's correct to prevent confusion. 10.7.2 is required for iCloud - your Mac won't be able to sync with pre-Lion systems.
    The fact that you have iCloud accounts showing does suggest you have Lion: are they showing in System Preferences>iCloud, or where? You can only enter one there.
    Are the two different or the same? You could try deleting both and then starting the setup again from scratch.

  • Goldmine- Outlook-Treo 650 calander sync errors

    I've been getting continuous errors on syncing my data from Goldmine to Outlook to Palm Treo 650. 
    I hotsync from goldmine to outlook to treo(see further below for my question on that procedure), and the hotsync manager reports the following:
    Outlook Calendar synchronization aborted
     Duration: 209.8 seconds
     Outlook Calendar
     OLERR:03-005E (0x86270057)
     OLERR:03-0005
     OLERR:0D-0016
     OLERR:0D-000E
     OLERR:0D-0004
     OLERR:0D-0001
     - Recovery Sync
     OLERR:15-0002
     OLERR:06-0001
     Outlook Contacts synchronized successfully
    I've searched thru the kb, and am wondering if I should download and installOutlook Conduits Update 1.02 for Palm OS Article ID: 11134
    even though I'm running palm desktop by access V 6.2.2???  Please advise if this is a step to try. 
    Also, is there a good direct sync to treo from/to Goldmine?  I used to sync directly to a handspring device, then a visor, and now the treo.  At some point I used a 3rd party software to sync, but abandoned that method a while ago.  Any advise as to how to sync in the cleansest way possible? 
    Thanks
    Post relates to: Treo 650 (Sprint)
    Post relates to: Treo 650 (Sprint)

    For anyone looking for a one-time method of migrating from Palm Desktop to Outlook, this website offers a free conversion utility.  It uses the exported DBA file to create an iCal file, which can then be imported into Outlook.  It worked with Palm Desktop 6.2.2 and Outlook 2010 (64-bit) as of 4/5/12.  
    The procedure requires uploading the exported DBA file to the conversion utility on their website, which could raise security and/or privacy issues related to information in your calendar.  The whole process (upload, convert and download) can be completed in a matter of seconds.  The process indicates that all files are immediately deleted from their servers, so it's a matter of trust.  YMMV.

  • Palm Treo 650 Bonus software question

    How do I get a free download of the bonus software? I bought the phone from a friend and have installed palm desktop, but now i need the docs to go and such.
    Thanks in Advance!
    Jess
    Post relates to: Treo 650 (Alltel)

    I don't know about the Treo 650 software, but a similar answer DTfromBH gives has been erroneously repeated for Treo 680 CD software. First time owners have been told they can't get replacements. The Bonus Software was actually freely available for download on the Palm site, contrary to what many were told when contacting customer support.  Since the demise of MyPalm Beta, I don't know the location of the Bonus Software download page, but it was there & the apps could be downloaded individually. 
    A license to single use means one individual may use the software for himself on one device only; it doesn't mean the software can't be replaced. That license would usually tranfer to the new owner. One is likely to be prohibited from transferring the software to another owner of another device, but not a subsequent owner of the same device.  The hitch is that the device must be registered with Palm in order to be eligible to purchase a replacement CD. However, as I said the Bonus Software had been available for download on MyPalm Beta, as was the Palm Desktop.
    Post relates to: Treo 680 (AT&T)
    Message Edited by spo00n on 09-14-2008 08:41 PM
    Message Edited by spo00n on 09-14-2008 08:46 PM

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