Hour discrepancy between Outlook calendar and icloud calendar

My Outlook calendar, iphone, ipad and icloud are set to the same time zone and time zone support is ON. But when I create an appointment on outlook it appears +1 hour in my apple devices. When I creat an appointment in my apple devices it appears -1 hour in my outlook. Does anyone knows how to fix this?

Nothing. I just stopped using that mail account so I didn't had the need for solving this. But I got no help, sorry.

Similar Messages

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  • Source of Multiple Calendars in Outlook 2007 and iCloud (iOS7.0.4)

    Source of Multiple Calendars in Outlook 2007 and iCloud (iOS7.0.4)
    My  iPhones (2) and iPad list the following color-coded calendar names when the word "Calendar" is pressed at the bottom of the calendar screen:  All iCloud (no colored dot), Calendar (Blue Dot),  Home (orange Dot), Saved emails (red dot), and Saved emails (2)( green dot).
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  • TS4463 I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.

    I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.  I tried running the repair utlity to repair the iCloud however I am still getting this error message.

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  • Discrepancy between the confirmation and deletion of qRFC-LUWs

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    Mark
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    SUBJECT: iCloud Setup for Outlook Error Report (v4.8.12.0) - - Error: 0x80004005: Got no WebDAV objects!
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    By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.
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    Error: 0x80004005: Got no WebDAV objects!
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    Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit
    Local app data directory test: Pass
    Temp directory test: Pass
    Account GUID: EFF4E5AA-9847-40E3-9858-F674646C00B7
    Cache Size: <Not found>
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    MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
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    Message Stores Table:
      iCloud, 425DC1A925AC47B5A636EEF64AD9B6B4
      Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
      Carpetas Internet, E92FEB759650448683B87DE522AA4948
      Carpetas Internet, E92FEB759650448683B87DE522AA4948
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    PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
    PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
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    Providers=APLZODMP
    [APLZODMP]
    PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
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    PR_PROVIDER_DISPLAY=iCloud
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    APLZODSERVICE=iCloud
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    MSFAX XP=Fax Mail Transport
    [Default Services]
    MSFAX XP=Fax Mail Transport
    [MSFAX XPP]
    PR_PROVIDER_DLL_NAME=FXSXP.DLL
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    PR_DISPLAY_NAME=Fax Mail Transport
    PR_PROVIDER_DISPLAY=Fax Mail Transport
    [MSFAX XP]
    PR_DISPLAY_NAME=Fax Mail Transport
    Providers=MSFAX XPP
    PR_SERVICE_DLL_NAME=FXSXP.DLL
    PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
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    <Not found>
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      Capabilities
        FileAssociations
        StartMenu
        URLAssociations
      InstallRoot
    HKLM\Software\Microsoft\Office\Outlook
      Addins
        Apple.DAV.Addin
        avast.AsOutExt
        OutlookChangeNotifier.Connect
        Search.OutlookToolbar
      FormRegions
        IPM.Appointment
    Contents of HKCU Software\Microsoft\Office
    HKCU\Software\Microsoft\Office\15.0\Common\General
      LastUILang: <Not Found>
    HKCU\Software\Microsoft\Office\15.0\Common\HelpViewer\Applications\OUTLOOK
      AdditionalCollections
        0
        3082
    HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
      UILanguage: 3082
      UIFallback: ( 0;3082 )
      UISnapshot: ( 3082 )
      InstallLanguage: 1033
      PreviousInstallLanguage: 1033
    HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
        LastUILanguage: <Not Found>
    HKCU\Software\Microsoft\Office\15.0\Common\Toolbars\Outlook
        LastUILanguage: <Not Found>
    HKCU\Software\Microsoft\Office\15.0\Outlook
        LastUILanguage: 3082
      AddInLoadTimes
      Addins
        Apple.DAV.Addin
        avast.AsOutExt
        ColleagueImport.ColleagueImportAddin
        Microsoft.VbaAddinForOutlook.1
        OneNote.OutlookAddin
        OscAddin.Connect
        OutlookChangeNotifier.Connect
        Search.OutlookToolbar
        UmOutlookAddin.FormRegionAddin
      Appointment
      Appointment Request
      Appointment Response
      AutoDiscover
        RedirectServers
      Contact
      Display Types
        Balloons
      Message
      Office Explorer
      Options
        Calendar
        General
            LastUILang: 3082
        MSHTML
          International
        Reminders
      Perf
        RoamingStreamsCache
          1B86AA78E73FAC43A5DB0FEDF8AEC132
          27E892D36AE26F43951965924DE62881
          2C6DFABD29C58E43AC228E2FA9C726D4
          6338C7D4B9395045B3E9123A60868011
          A11F6597EB2FE24B898983591C704216
          B699EE5EC03FF94BA0BAD62D6E7D8F2B
          C0EA7EC50D52024BAB48C26EEC76148C
          D3E5E49672CE024E8AD8394EE56AC13C
          D53ECC084747FF40B69CE8BC8569AC47
      Preferences
      Printing
      Profiles
        Pedro M Davila
          0a0d020000000000c000000000000046
          0c1cfef1d66fe04594f7749a06451614
          12154a8f4defeb4eb1d6e458048e56d4
          13dbb0c8aa05101a9bb000aa002fc45a
          195fec11873b9641a161392120bcf9d4
          1f1d53d9861b8142bc0dbdea29edaaf6
          2d649a90af183e499b7819646b31f314
          30c900fce395bc44b13c83276886c106
          3517490d76624c419a828607e2a54604
          357e19fc3ab27b4e9bd9cf5c15a45bd6
          4c4683e0b93f83469c44b263ddea3960
          5d907fd4f80e9d499fcb2665421bdd09
          5dd239710e234d428f12a7bc5fe3fef8
          682ff9621b724040b0b7a625785fe21c
          8503020000000000c000000000000046
          859c451ffda3b348a9b6c6ae25378b70
          8c27550e63df2449809d0820e9322208
          9207f3e0a3b11019908b08002b2a56c2
          92396cadf7c6fe439b97da2b994ca444
          9375CFF0413111d3B88A00104B2A6676
            00000001
            00000002
            00000004
            00000005
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          a667fea1e3efe249a72f1f3fd951a565
          c8a2db0f78e732428fb3bbd3951f4ccc
          cc3d97b0bb160449be76369048fd57bf
          cff756223ae64d4ab524d1c900f4471e
          ddb0922fc50b8d42be5a821ede840761
          e339afbc374eaa49be8ee55b89eabf73
          eca8e90edd5e7642a94f20cdfb76cf06
          f86ed2903a4a11cfb57e524153480001
      Resiliency
        CrashingAddinList
        DisabledItems
        DoNotDisableAddinList
      Search
        Catalog
      Security
      Setup
      SQM
      Today
        Folders
      UserInfo
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
    HKCU\Software\Microsoft\Office\8.0\Outlook
        LastUILanguage: <Not Found>
    HKCU\Software\Microsoft\Office\Outlook
        LastUILanguage: <Not Found>
      Addins
        ColleagueImport.ColleagueImportAddin
        iTunesAddIn.CalendarHelper
        OscAddin.Connect
        TelemetryAddin.Connect
      SocialConnector

    Hello davilapm,
    Thanks for using Apple Support Communities.
    If you are having issues with iCloud Calendar on your Windows PC, then I'd like you to please follow the troubleshooting in the article linked to below.  The reports you are sending are a great help to our engineering team.
    Get help using iCloud Calendar - Apple Support
    Take care,
    Alex H.

  • Outlook 2013 and iCloud 3.0 won't sync configuration - on PC

    Hi, hope anyone can help me please!
    I got a new PC with windows 7 and Office H&O 2013. The first time I installed icloud 3.0 it worked perfectly. Then my phot streaming stop updating, it just didn't download the new photos from my iphone 5 not even my ipad. After that, Outlook crashed and my contacts, calendars and so on, didn't sync. When I tried to apply the sync this message keeps showing:
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    Error: 0x8004010F: ZebraMapiCopySession::CreateZebraMessageStore: CreateMessageService failed
    AppleOutlookDAVConfig version: 4.4.22.0
    Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Account GUID: 898C87FC-EB69-432A-942C-E7EFB0072A7B
    Cache Size: <Not found>
    Outlook version: 15 (15.0.4420.1017), x86 Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
    MAPI logon succeeded
    Message Stores Table:
      Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
      Archivo de datos de Outlook, 4E495441F9BFB80100AA0037D96E0000
    Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
    <Not found>
    Contents of C:\windows\system32\mapisvc.inf
    [Services]
    MSFAX XP=Fax Mail Transport
    DPSRVC=Privacy Manager for HP ProtectTools [Default Services] MSFAX XP=Fax Mail Transport DPSRVC=Privacy Manager for HP ProtectTools [MSFAX XPP] PR_PROVIDER_DLL_NAME=FXSXP.DLL PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    PR_DISPLAY_NAME=Fax Mail Transport
    PR_PROVIDER_DISPLAY=Fax Mail Transport
    [MSFAX XP]
    PR_DISPLAY_NAME=Fax Mail Transport
    Providers=MSFAX XPP
    PR_SERVICE_DLL_NAME=FXSXP.DLL
    PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
    [DPSRVC]
    Providers=DPABPR
    PR_SERVICE_DLL_NAME=DPCONT.DLL
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
    PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
    PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List
    Contents of c:\windows\Sysnative\mapisvc.inf
    [Services]
    DPSRVC=Privacy Manager for HP ProtectTools APLZODSERVICE=iCloud [Default Services] DPSRVC=Privacy Manager for HP ProtectTools [DPSRVC] Providers=DPABPR PR_SERVICE_DLL_NAME=DPCONT.DLL PR_SERVICE_ENTRY_NAME=ServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
    PR_SERVICE_SUPPORT_FILES=DPCONT.DLL
    PR_DISPLAY_NAME=Privacy Manager for HP ProtectTools [DPABPR] PR_PROVIDER_DLL_NAME=DPCONT.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER PR_PROVIDER_DISPLAY=Trusted Contact List [APLZODSERVICE] PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
    PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
    PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
    PR_DISPLAY_NAME=iCloud
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
    PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
    Providers=APLZODMP
    [APLZODMP]
    PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
    PR_DISPLAY_NAME=iCloud
    PR_PROVIDER_DISPLAY=iCloud
    PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    Contents of HKLM Software\Microsoft\Office
    HKLM\Software\Microsoft\Office\15.0\Outlook
      Capabilities
    FileAssociations
        StartMenu
        URLAssociations
      InstallRoot
    HKLM\Software\Microsoft\Office\Outlook
      Addins
        Apple.DAV.Addin
    btmoffice.Connect
    DPOfcX.ComposeRibbon
    DPOfcX.FormRegionAddIn
    OutlookChangeNotifier.Connect
    Search.OutlookToolbar
      FormRegions
        IPM.Appointment
        IPM.Note
    Contents of HKCU Software\Microsoft\Office
    HKCU\Software\Microsoft\Office\15.0\Common\General
      LastUILang: <Not Found>
    HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
      UILanguage: 3082
      UIFallback: ( 0;3082 )
      UISnapshot: ( 3082 )
      InstallLanguage: 2058
    PreviousInstallLanguage: 2058
    HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
        LastUILanguage: <Not Found>
    HKCU\Software\Microsoft\Office\15.0\Outlook
        LastUILanguage: 3082
      AddInLoadTimes
      Addins
        Apple.DAV.Addin
    btmoffice.Connect
    ColleagueImport.ColleagueImportAddin
    DPOfcX.ComposeRibbon
    DPOfcX.FormRegionAddIn
    iTunesAddIn.CalendarHelper
    Microsoft.VbaAddinForOutlook.1
        OneNote.OutlookAddin
    OscAddin.Connect
    OutlookChangeNotifier.Connect
    Search.OutlookToolbar
    UmOutlookAddin.FormRegionAddin
      Appointment
      AutoDiscover
        RedirectServers
      Contact
      Display Types
        Balloons
      Message
      Note
      Office Explorer
      Options
        Calendar
        General
            LastUILang: 3082
        MSHTML
          International
        Reminders
        Spelling
      Perf
    RoamingStreamsCache
    02109F6E95E79744BF75E27F0317B41C
    09666652E602FE458E47CBE55091816C
    4ED667499B26004FAE10C0E349C87C17
    6490585B91900048B8B4AC8152C50653
    6BDF6A93AC1F79418239D1793D9EB59A
    7D83F5C0A1077945BBC5410AAE45563C
    9998A634B4B4474AAA6E4AC900A29E80
    9A5DE4E137349F48A3E9814B4C58D81A
    D89FE10753DFB14B96AEB83E5988FED5
    F60E43293FBB094E812FB008CE5E8925
      Preferences
      Profiles
        Outlook
    LastUILanguage: <Not Found>
    09d6174a52a9c44fb574b69c0329b1ae
    0a0d020000000000c000000000000046
    12b36c3f48e38249bef5dab3f4eb690e
          13dbb0c8aa05101a9bb000aa002fc45a
    27b0437d62f49346a54ba59a73b9d351
    2c1403dddea54e418cf0be9646f79c5c
    3517490d76624c419a828607e2a54604
    3764f82e8f397745bfcd9cfc60192c80
    742dd831d19c194bbca9d7fc914a7fb7
    7b2d448bbe8ad744a1faa19ed44c00d0
    8503020000000000c000000000000046
    867ea88293030b4ea89fa804ed3406a1
    8b5137d8793dd64a9ee84ba89dc8b117
    8bf6ce84f5f12e48901aa28d1f703316
    9207f3e0a3b11019908b08002b2a56c2
    9375CFF0413111d3B88A00104B2A6676
            00000001
            00000002
            00000003
            00000004
            00000006
            00000008
            00000009
    9a900960ba0a0546aa1f732907ecfd08
    a38332f2b7c68641b514c8b540583acc
    b2cb73519608994881c87ceaa70a79dc
          b53b20348a24a24aa58388d0e1888cda
    c080ddae40aa3c42a10789bdc4357571
    d9b2eec8e2cc39438697d31f37b66dcf
    ddb0922fc50b8d42be5a821ede840761
    e1c801573c14824eb52ef0830bd5a7a2
    eceadfda627efc40a06f2a9a7f77cee7
    f541f7b35ae8324f94edbeb075efa1a5
    f86ed2903a4a11cfb57e524153480001
    fa5e4e50da77e942883393da177a0e00
      Resiliency
        DisabledItems
      Search
        Catalog
      Security
      Setup
      SQM
      Today
        Folders
      UserInfo
    HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
    HKCU\Software\Microsoft\Office\8.0\Outlook
        LastUILanguage: <Not Found>
    HKCU\Software\Microsoft\Office\Outlook
        LastUILanguage: <Not Found>
      Addins
    ColleagueImport.ColleagueImportAddin
    iTunesAddIn.CalendarHelper
      SocialConnector
    After sending this report, tried one more time to sync, but then again the same message as in the first image.
    Please, please someone help me!! It is useless to have my devices unsync!

    Two more things:
    First, sorry for the bad spelling, grammar, and all of that. English isn't my first language and I'm so frustrated at this point I'm not paying any attention to it. Sorry!
    Second, after trying to repair again the icloud 3.0 through the Control Panel of Windows, guess what? It made Offce to crash again! Now I will have to install it again.
    =(

  • Problems with Outlook 2007 and icloud v2.1.1

    Hi
    I'm a plumber and sparky in the UK and I have been a user of Mobile me for a number of years to sync my Iphone diary with my Outlook 2007 diary since the days when i had an IPhone 3. Effectively this allows me to be updated with new or cancelled appointments whilst i'm out and about working and when i finish a job i update my iphone diary which in turn updates my outlook diary and my wife, who runs the office, can then invoice based on what i have updated. All worked well until recently. Then along came Icloud and mobile me was no more. The first version of Icloud control panel worked just the same as Mobileme control panel and we had no problems then version 2.1.1 came out and suddenly strange things started to happen. Firstly the curser would not highlight, on Outlook, any details to allow us to format or copy text. Then the notes section would no longer print if these notes were updated or changed on the pc although they would if they were updated on the iphone.
    I contacted Microsoft about the issue and was told that as my software was more than 90 day old i would have to pay for suppor so i declined their kind offer and then called Apple where i spoke with a very nice support lady who had never encountered this problem before. I told her that i had tried all the usual things like "repair " the Outlook installation and  deleting bits from the registry file, a forum had what to do, but still the problem persisted. She then told me that i should uninstall Icloud Control panel and then re-install it which i did and bingo suddenly it appeared to work correctly however when i merged the icloud diary with the diary on my pc the problem came back.
    The reason i'm writing this is to say that i managed to find the first version of Icloud control panel in my download folder so i unistalled version 2.1.1 and installed version 1.0.0 and my system is back up and running correctly.  so if you're haveing a similar problem go back to an earlier version of the control panel, when it did work, and you should be ok. For the apple people who read through these posting please sort this bug out before the next update as if the problem returns when i do an update in a few months time i may well scream.
    I run Outlook 2007 on a windown 7 PC that's a good 3 years old. My Iphone is an Iphone 4 running iOS5
    regards
    David Llewellyn.

    YvetteIsh wrote:
    We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
    Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
    Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !This is a known issue - bug #6603810 - "Outlook Connector shows popup reminders in Outlook 2007 for Subscribed Calendars - need to turn off".
    Outlook 2007 supports reminders in non-default calendars which is why you are now seeing this issue and not with say Outlook 2003.
    The bug is fixed in patch 125361-05 - you must log a sun support request to get a copy of the patch.
    http://msg.wikidoc.info/index.php/Submit_sun_support_request
    Regards,
    Shane.

  • Windows 7 x64, Outlook 2010 and iCloud configuration - error "Outlook configuration problem"

    I'm running Windows 7 x64
    I had iCloud 1.x working with Outlook 2007 x32.  A few months back I upgraded to Office 2010 x64, which (of course) broke the iCloud integration.  I've waited for the "fix", and have now tried to get it working again with iCloud 2.11.   I've tried repairing, I've uninstalled/reinstalled iCloud, I've set different default profiles, I've changed mail accounts...nada. 
    No matter what I do, when I get to the point of opening up the iCloud configuration and try to set up Mail, Contacts, Calendars, etc.  I immediately get the following error:
    "Outlook configuration problem.
    Setup can't continue because Outlook isn't configured to have a default profile.  Check your Outlook settings and try again."
    Any suggestions?

    Hi,
    Regarding the issue here, Please first take an attempt to repair your Outlook personal folder file (.pst) :
    How to repair your Outlook personal folder file (.pst)
    We might also take a try to reinstall the Windows Search feature:
    If your installation of Windows Search got damaged, we can remove and reinstall it in the following way.
    Control Panel-> Programs-> Turn Windows features on or off
    Deselect: Windows Search
    Press OK and wait until the installer is finished.
    Reboot your computer.
    Repeat the above steps to enable it again.
    If still have troubles with outlook search, we may need to take a look in the Event Viewer and look for any errors logged by the “Search” or “Microsoft Outlook”, And if they are not helpful to you, please post them back in together
    and we will help you troubleshoot it.
    In addition, we might consider seek help in the forum below regarding outlook issues:
    Outlook IT pro discussions
    http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    Hope this may help
    Best regards
    Michael Shao
    TechNet Community Support

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