House move causes non-functioning airport express

I moved house and to a new broadband provider (was BT now Sky) and I can't get my macbook pro or iPad to recognise my airport express. I just get a flashing amber light.
I have tried the airport utility and it cant see any airports no matter how close I put the airport to the wireless router
Any suggestions

From the information in your post, it sounds like the AirPort Expess is still configured with the settings to connect to the BT network. That is why you cannot "see" it on the new Sky network.
If that is the case, you need to perform a Factory  Default Reset on the Express to get it back to new, out of box settings so that it can be configured to work with the Sky Network.
This Apple support document will tell you how to do this:
Resetting an AirPort Base Station or Time Capsule FAQ

Similar Messages

  • Non functioning airport express

    I plug in my airport express and all it does is flash amber. What am I doing wrong?

    Temporarily, connect an ethernet cable from your computer to the AirPort Express
    Open AirPort Utility - Click Manual Setup
    Click the word "Status" and a window will open with a message to explain why you are seeing a flashing amber light.
    What does the message say?

  • Interferences caused by (multiple) AirPort Express

    Yep,
    having the illusion to hear my music all over the house, I have bought 3 AirPort Express just for running AirTunes. Due to heavy drop outs caused by Interferences, it turned out to be not practicable. By accident I found out, that I do not have any interferences, as long as just one AirPort Express is switched on and connected to my AirPort Etreme. As soon as a second AirPort Express shows up, it does not take long till the AirTune drop outs happen. Its way worth when the third AirPort Express is powered on.
    So its pretty obvious that the AirPort "Ex.." stations are disturbing each other.
    Does anybody has an idea whether there is any further screw I can turn, any further parameter I can change, in order to improve the situation?
    However, I am still hoping as only Apple products are involved ...
    Thx for any idea!

    Hello Henry!
    First let me thank you for your expertise on that. I am really running out of ideas and appreciate any new thoughts. Let me explain some more details ...
    - the signal strength is pretty good on every Wireless LAN client location
    - I am unsure concerning your thoughts about the transmission rate. iTunes is running on a MacBook which has a 130mbit connection to the AirPort Extreme. Do you really think that streaming causes that much traffic? I hardly can believe that Apple designed AirTunes to just serve one single client ...(?)
    - unfortunately wiring is no option. The location just does not allow it with a reasonable effort
    - I already tried different channels and could not tell any difference
    - All AirPort Express' are just clients to the Extreme. No WDS established.
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    I already wrote feedback to Apple stating that I really miss AirPort Express (and MacMini) to be 802.11n capable. But the latest month make me believe that the iPhone stuff eats up most of their resources and I guess it will take quite while till those products get an update
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  • Advice regarding house guest internet access through Airport Express

    I would like to set up trouble-free (on my part and my house guests) access to the internet. Any thoughts or suggestions? It seems to me that if folks may have reasonable access to cable/satellite TV and telephone, or what have you, it is also reasonable to make available to them the internet. What is the best way to go about doing this? I have an existing home wireless system using Airport Express (may also work in a Netgear WG614 wireless router). Mostly, I am concerned with the technical aspects but would also like to hear from anyone regarding the legal/social ramifications. Any such solutions must take into account both Windows and Mac environments. Thanks.
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    Meme,
    A nice touch, and one that made me choose one small hotel over another when I used to travel a lot.
    I can't give a complete solution, but I can give you bits of info, which others will also do.
    One thing that probably is a must, is to set Wireless Isolation. That is that although all the wireless clients can see the internet, they can't see each other. I'm not sure that the AE supports this, I honestly thought it did, but now I can't find it. The Netgear will support it.
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  • Baffled by non-connecting Airport Express's

    Hi guys, hoping someone can help. Here's my issue:
    x2 Airport Express's. (Quite old, but still functioning fine.) There is a © symbol on them of 2005 Apple to give you an idea.
    Since I changed by router last month, neither will connect to my wifi, to allow me to play iTunes to different rooms in the house. Any suggestions?
    To recap....
    I am using Mac OSX Lion on a 2009 Mac Mini, and have the proper Airport Utility 5.6 which does see both of them. When setting them up I have them connected to network via ethernet cable. I go through the whole set up process after a hard reset, rename, password, join wifi network, correct password, WPA, then it goes to reset, and flashes orange for the rest of eternity. BOTH of them do this.
    What am I doing wrong?

    any thoughts on what I'm doing wrong in my process of setting an Airport Express up from cold, to stream music?
    In order for the AirPort Express to connect correctly to a wireless network, three conditions must be matched up exactly.
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  • How to look at movies with IPAD3 using Airport express and external disk drive (USB connexion to Airport Express)

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    Shoudl I use ICloud instead or another way ?
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    http://www.apple.com/icloud/setup/
    Or, you could post in the iPad support area since that is really what your question is about.

  • How can i play audio from movies from atv2 to airport express?

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    Thanks.  Seems odd that apple allow music to be streamed through itunes to airport express but we cannot play the audio from movies through itunes.

  • PC causing interference with Airport Express 802.11n

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  • Function Airport Express audio over speakers Features

    I am having trouble with my Airport Extreme Base station (AEBS) and Airport Express (AE) and setting them up to play audio over powered speakers or stereo.
    Any information would be helpful, as at this point It looks like I will be returning the AE to Apple.
    The AE is set up by having it join an existing network, with a AEBS 802.11n as the main base.
    Problems:
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    Dan

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    When I plug in and connect the ethernet cable to the Netgear Powerline adaptor from the Extreme I see 2 green lights.  When I plug in the other Powerline adaptor and then plug into my Macbook Pro, I can't connect to the internet via ethernet from the powerline.
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    Any reason why I wouldn't be able to plug in a device to get an internet connect directly from the Powerline?
    Any recommendations for setting up the Powerline?

    When I plug in the other Powerline adaptor and then plug into my Macbook Pro, I can't connect to the internet via ethernet from the powerline.
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    Remember that the products are designed to work on the same electrical circuit and any change to another circuit can and will introduce phase shifts in the signal, not to mention significant loss of signal strength and speed....despite what the advertising or salesguy might claim.
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    I figured I would ensure that I am getting a signal before confirguring the Express.
    Good plan there.
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  • Murder on the Airport Express (AE 1st Gen cannot find Wireless while plugged in in the same room as the modem, router and Time Capsule

    First, the reason for my compounded frustration:
    I wrote a lengthy, comprehensive post on this late last night.  I submitted it and received a notice at this URL:
    https://discussions.apple.com/___sbsstatic___/maintenance.html?start=0&tstart=0
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    I'm going to try it again.  The problem inherent in putting it all in words last night, is that I no longer remember the exact wording of the error messages.
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    It is connecteed to my 2T Timecapsule (purchased mid 2010). 
    Connected to that is a 24 port Cisco Router. 
    Not connecting to that, though showing a solid green light, is my Airport Express (1st Generation, purchased mid 2010)
    Connected to the router are many ethernet cables giving hard-wired access to:
    Printers (HP 8600 Pro purchased 2012))
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    IMAC (purchased mid 2010).
    3 Apple TV devices (1st generation purchased early 2011)
    1 Apple TV device (2nd generataion purchased August 2012)
    Connecting to the Wireless Network are IOS devices (current IOS versions on all)
    iPad 2nd generation (purchased the day it was available) 
    iPad 3rd generation (purchased the day it was available)
    iPod (mid 2010)
    iPhones (4S)
    Description of Layout of Network/House
    My home is approximately 70 feet by 25 feet. 
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    Ethernet cables are installed under flooring with cable ends extending up through flooring, and are availble to all devices with Ethernet ports..
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    Investigation of the wireless access dysfunction with the iPad (2nd generation, mid 2010)  revealed no connection to the Wireless Network, in spite of glowing green light on Airport Express and Airport Utility screen.
    Description of actions taken to correct the problem
    Loaded Airport Utility on MacBook Pro.
    Airport Express shows green light on screen.
    Double clicked on Airport Express Icon
    Message that Airport Express was unable to extend the network
    Message changes suddenly to something about not finding the Airport Express
    Airport Utility searches Airport Express, attempting to read its settings
    Message appears:  Device not found.  Airiport Express was previously part of the network, and offers to let me "forget" the base station.
    I exit the error message.
    A yellow triangle bearing an exclamation point sits to the left of the Airport Express' Description
    Airport Express shows green light (as always)
    Clicking the link, "Other AirPort Base Stations" indicates no base stations can be found.
    Moved Airport Express to the room at the south end of the house containing all network devices
    Plugged it in with clear, completely unobstructed view of Time Capsule.
    Light on Airport Express flashes yellow and then turns solid green (like always)
    Bring Mac into the room at the south end of the house containing all network devices and the Airport Express with the green light
    Close Airport Utility on Mac
    Reboot Mac
    Open Airport Utility on Mac
    Airport Express still shows as it did in 1.1.7. above.
    Attempts to check Airport Express' access to Wireless network:
    Unplugged Airport Express HEY!  THE GREEN LIGHT WENT OUT!!!  ;0)
    Disconnected all Ethernet cables.
    Tested ALL devices for Wireless access.
    All devices access the Wireless network extremely well (dot and three curved bars) EXCEPT
    IOS Devices tested at the north end of the house. These devices show a blank where the wireless bars should be, and intermittently show a dot.
    Followed instructions contained in a similar discussion about Airport Express not functioning:
    Unplugged all Networking Hardware
    Powered off all Equipment which access the Internet in any possible way.
    Powered up all Networking Hardware, one at a time, in the order described in that discussion.
    Powered up all Equipment which access the internet, one at a time.
    Tested ethernet cablingAll equipment functioning.
    Tested Wireless access:
    Removed all ethernet cabling
    All devices, including IOS devices, access the Wireless Network perfectly EXCEPT any placed in the north end of the house.  Those perform exactly as they did in step 3.3.2.
    Connected all ethernet cabling.
    Plugged Airport Express into socket in the Network Hardware room at the south end of the house.  I get exactlyt the same results as before.  The lovely green light glows on the Airport Express.  Airport Utility reports Airport Express cannot find the Wireless network and also says there are no base stations connected to the internet.
    Still in Network Hardware room, I attempt to find other base stations by cabling the Airport Express to the MacBook Pro
    Airport Utility shows Airport Express with a green light
    I double click the Airport Express Icon
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    I click Edit
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    Under the Network tab I note that "Enable Access Control" is as it should be, NOT selected. 
    Under the AirPlay tab, I note that "Enable airPlay" is selected.
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    I watch the Airport Utility screen closely.  Nothing is happening.
    With bated breath, I double click on the Airport Express icon.
    The popup box shows "extended wireless network"
    I click on edit and we start the whole mess over again.  (See 1.1-9. above)
    Curious to know if cabling the Airport Express to the iMac (almost to middle of house) will offer hope and prosperity to IOS devices at north end, I unplug the Airport Express and carry its now-exhausted little body to the iMac, ethernet cable in hand.
    As I unplug the iMac from its ethernet access, I'm informed by Cranky Boy that no way is he going to accept that as a reasonable solution to his problem.  He will not live wireless while even one ethernet cable is poking up through a floorboard.
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    I close and reopen Airport Utility (as I always do, but forgot to write)
    I click on the Airport Express icon (which bears a little green light like the other big boys).
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    I click on the Edit option. 
    I buzz through all the tabs.  I cancel instead of update, leaving everything as it was (as I did the first time)
    I decide to go back into edit and select "Internet Options" under the "Internet" tab.
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    I check the other tabs to see if anything has changed in their menus
    Jesus Saves and so did I. 
    Apple updates and so did I.
    I am warned that my device and its network services will be temporarily unavailable if I continue. 
    It seems unaware that I am laughing uncontrollably at the suggestion that my device and its services will be TEMPORARILY AVAILABLE.  What?  An improvement in performance is warned?
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    I breathe deeply to decrease my adrenaline.
    Airport Utility flashes a red warning next to the Airport Express Icon and then quickly rethinks the matter and decides to show it as connected.
    I click on the Airport Express Icon.  This time my connection is only "good".
    I click on Extended Network. With a new-found consistency it informs me that my device is unable to extend the Wireless network and it chats with me about using the same Wireless password for my device that is used for the Wireless network access.  I did.  It is.
    I change my settings back to the way they once were, I save like Jesus and Update like Apple
    I decide to go back into Edit and modify the settings under the Wireless tab, changing from "Extend Wireless Network" to "Join Wireless Network".
    I save.
    I click on the Airport Express Icon.  My connection has degraded further to "Average"
    I click on edit just to see what will happen, but no further information is forthcoming.  Settings are as I left them.
    I wonder if the Airport Express would extend itself now that it has joined the Wireless Network.
    I click the Airport Express Icon.
    I click Edit
    I change the Network Mode from "Join a Wireless Network" to Extend a Wireless Network. Unfortunately, there was no option for "don't forget where the Wireless Network is!"
    I am still "unable to extend the Wireless network"
    I disconnect the Airport Express from my MacBook Pro.
    After closing and opening Airport Utility, I sit and stare at the Airport Express Icon.
    It has no light or error messages
    It has a yellow triangle with exclamation point
    It has no light or error message
    It has a yellow triangle with exclamation point
    I finally decide to see what THIS error messages says.  It says Device Not Found.  Patti Harada's AirPort Express was previously part of your network.  Check that it is still in range of your network and is plugged into a power outlet.  Click Forget to remove this base station from this network."
    I click "Forget".  Airport Utility has forgotten the Airport Express ever existed.  It has also forgotten how to find it again.
    I, however, am unable to forget how much I shelled out for this POS and fear I will never recover from working this intensely and tediously on documenting something so hideously inconsistent in its test results.
    I wonder if I should recable the Airport Express to my MacBook Pro
    I decide I've had about enough.
    I document this ad nauseum in the hopes that someone can read it THOROUGHLY and offer me a solution to my problem.  What is my problem?  I am so busy fighting off Alligators that I forgot I only came in to drain the swamp!  Ah, but I remember now:  Cranky Boy can't watch Netflix on his iPad (2nd generation) in the north end of the house.
    Any solution that works will do.  I'll buy another piece of whatever kind of equipment you think best.

    Well, aren't you all that and a bag of chips!!!!
    Oh what a relief!  What a RELIEF!  
    That just cleaned up my life.  And Cranky Boy is actually smiling!!!
    Houston, we've got dots AND BARS!!!
    P.S.  All my firware and software are always current.  If I spent as much time looking for a reset button as I spend checking for software updates, I mighta not needed to work at this!!!!
    P.P.S.  Airport Utility shows Cranky Boy's iPad as the Airport Express' Wireless Client!!!   Who knew?
    Thank you so much, m'Lord.  I am in your debt.  What would you have me do?
    Patti in Tucson AZ

  • Best way to extend wireless via airport express and time capsule

    best way to extend wireless via airport express and time capsule
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    What you have would appear to be working but I can comment how I would redefine your setup.  Note that both Airport Express and Time Capsule can function as wireless base stations so you do have wireless everywhere and at all times — using the Time Capsules for backups doesn’t mean your parents won’t have internet access regardless of the where the base stations are located.
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