How about a little help out there Lenovo...?​?

I've posted 2 recent posts about my laptop screen background turning from white to blue..and have yet to get even 1 response!!!
I could use a little help here and I thought that this forum would be the place for it...is there a reason I'm not getting any replies ??

Hi rllenovo,
please don't forget that this is a peer to peer forum, provided by Lenovo in order that members may seek assistance from others and share their experiences. There is a Lenovo presence here but unfortunately they are not able to address every issue and therefore there is no guarantee you will receive a direct response.
It is possible that no other members are experiencing, or have experienced the same as you, or if they have, haven't been online since you posted. Sometimes in forums you need to bring a little patience with you. Alternatively you have the option of contacting Lenovo support.
It maybe that because you chose a user name with Lenovo in it that other members think you work for, or are associated with Lenovo and maybe felt that other channels of assistance would be available to you and hence offered no comment???
edit; typo
Andy  ______________________________________
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