How are active alerts cleared/closed?

In the process of configuring SCOM 2012 R2, I have had several critical and warning alerts posted. I believe I have corrected the conditions resulting in (some of) the alerts, but the alerts are still listed as active.
I have rebooted the SCOM Server (also containing the associated SQL DB) and I have tried flushing the cache. Nothing I have tried seems to cause these alerts to transition to inactive/closed because the condition has been corrected.
So two questions: First, how am I to know if I really corrected the condition if the alert never seems to close? Second, how can I get SCOM to reevaluate the ENTIRE state of which it is aware/monitoring to determine of old alerts have been corrected
or new conditions are broken? (So I KNOW there is no stale information around.)
Other SC components seem to have this capability (DPM in particular) but I have not been about to find it with SCOM.
- Mark

If its an alert based off a rule it will not close, you will have to close it.
If its an alert based off a monitor, in most cases it should close itself when it detects a healthy condition. Not all monitors will expose their criteria of a healthy condition outright, but if you click on "view or edit the settings of this monitor"
under alert actions in the console when the alert is highlighted you can get to the monitor properties. in there if you check the configuration,knowledge, or various other tabs you can often times figure out what its looking for.
Some Monitors wont close themselves. To find out if this is the case go back to the "view or edit the settings of this monitor" and look at the health tab. Some monitors will have something like "manual reset" in the monitor condition
or operational state (i cant rememeber which off hand). In this case you can reset the the health of the monitor in the health explorer view.
in the case of alerts that dont close themselves you wont really have a cut and dry answer as to whether or not the condition its alerting on is no longer occuring. Product knowledge from the monitor/rule or internet research will sometimes get you going
in the right direction. Do you have a couple examples of the alerts you are recieving? it might help in narrowing down answers to your questions.
One other thing to mention is if its a monitor(s), somtimes things will get in a funky state where you have an alert that wont go away, yet the health for the monitor shows all green in health explorer. In these cases which shouldnt be too often i believe
it is ok to just close the alert.

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