How best to uninstall software on my Air

I installed Fantastical some time ago and don't use it.  I'm plagued with a pop up asking me to allow access.  So 2 questions - How do I get rid of troublesome pop-ups and how do I best uninstall software that i no longer want on my laptop.
Steve

Have a look here...
http://macmost.com/uninstalling-apps-in-mac-os-x-lion.html
And Here  >  Uninstalling applications

Similar Messages

  • How do I "Uninstall" software?

    I'm sure this must be posted here someplace, but I can't seem to find it. Sorry for having to ask, but how do I "Uninstall" software? I realize I can just drag an App to the Trash, right click & send it to the Trash or use the "Uninstall" feature of an App that has one, but I have several music plugins (VST, AU etc) & even Toast 9 that I need to really remove from my system. I've tried just moving things to the Trash, but that doesn't remove everything. Many Apps don't have an 'Uninstall' feature on the Installation program, so what do I do?
    With Toast, I downloaded a program called Amnesia & used the demo version to remove it, but even though the App is gone from the Application Folder, it's not gone from my system, because when I right click on an ISO image, one of my choices of Apps to use is still Toast (no pun intended). I like Toast 9, but I thought I was updating my Toast 8 when I installed 9, but when I tried to use T9 (of course) it's asking me for my CD key, which (of course) I don't have.
    I appreciate any help I can get on this. Thanks...

    *Uninstalling Applications*
    First, I suggest backing up your drive in case you uninstall something you shouldn't have uninstalled.
    Most small programs can have all their components contained within an app package. After running, the program will likely install a file in Preferences (either in your user area, or the main preferences, or both). Dragging a program and its preferences to the trash is often all that is needed, or you can use a program like AppDelete to delete these programs. However, most application deleting programs will not have an inventory of what is installed -- they just look for files that are clearly associated with the application you are deleting.
    Try to find files associated with the application you want to delete by using Spotlight, Finder, or [Easyfind|http://www.macupdate.com/info.php/id/11076/easyfind] (free and generally highly recommended) to search for the application's name. Favorite folders for files to be installed are:
    /Applications/
    /Library/Preferences/
    /Users/YourName/Library/Application Support/
    /Users/YourName/Library/Preferences
    where YourName refers to the user name when you login and the / indicates the series of folders down from your main drive. Note that there are folders with identical names but in very different locations.
    A few programs may set login items to start automatically when your computer starts or a specific user logs in. These items are located in: /Library/StartupItems/ or /Users/YourName/Library/StartupItems/ To edit these, go to your account set up in System Preferences, login items tab, select the item(s) and a "-" to remove.
    More involved programs (e.g., Office) may install bits and pieces all over the place, like fonts, libraries, etc. The software installer may have an uninstall option, or there may be a separate uninstaller for these. In bad situations you have to hunt around yourself.
    Some programs install invisible files. You can use a utility such as Onyx to toggle visibility on your computer and check for invisible files.
    Sometimes programs install files (often hidden) not readily associated with the program and if you're worried about those the only thing to do is a scan before and after installing a program and see what has changed.
    Check out the utility [AppDelete|www.apple.com/downloads/macosx/systemdiskutilities/appdelete.html]. It will remove simple applications and most of their associated files.
    [X Lab FAQ: Uninstalling applications|http://www.thexlab.com/faqs/uninstallingapps.html]
    [http://guides.macrumors.com/UninstallingApplications_in_Mac_OSX]
    [Apple Discussion with useful tips|http://discussions.apple.com/thread.jspa?threadID=1963113&tstart=0]

  • How do you uninstall software on a imac, such as camera software downloaded from the net, how do you uninstall software on a imac, such as camera software downloaded from the net

    how do you uninstall software downloaded from the net eg. Olympus software?

    This free app uninstaller seems to work well:
    http://appcleaner.en.softonic.com/mac

  • How do you uninstall software on the iMac

    How do you uninstall software on the iMac

    Hello Edward,
    Welcome to the world of Mac.  I chuckled when I read your question as this was also my first interrogation when I went from Windows to Mac OS.  I do hope you enjoy the switch... just get used to things being simple.
    Felix
    P.S.  I use AppZapper to remove apps and their pref files all at once.

  • How does one uninstall software from macbook pro?

    How does one uninstall software from macbook pro?

    I realized there was a super-easy solution to find the uninstall function to uninstall ProTools. i simply typed in uninstall protools in the internal search field (the one in the top right corner). Viola, there was the uninstall window and click, the software was gone. super easy!

  • How can I uninstall software

    how can I uninstall software

    If there's an uninstaller - most Adobe software, for instance, comes with an uninstaller - use it. While some will disagree (and others agree - it's your choice) I use AppCleaner (free) or AppDelete (paid) to get rid of apps and any auxiliary files that may be installed. I've never had a problem with either (and I'm not trying to start an arguement, either). I'll just say 'use at your own risk' and make sure that what the AppCleaner app finds to uninstall is truly something you want to be rid of.
    Clinton

  • How do i uninstall software from leopard???

    i figured out how to install software on a mac, but how do i uninstall it? in applications folder there are only the program launchers. there is no option to uninstall. i can only move it to trash!

    That's a good start. For the most part, just drag the application to the trash. Some applications come with uninstallers under "options" on the installer.
    The reason for this is that in Mac OS X most associated files are kept in the application package itself. If you choose any app then "control-click" on it, you can choose "Show package contents" from the contextual menu and you will see all the associated items.
    You can also do a Finder or Spotlight search for any other items but they will probably only be prefs which will do no harm and don't take up much room.
    These are ususally just plist files in yourHome/Library/Preferences . Also some apps will install files in ~(yourhome)/Library/Application Support.
    Note: Some apps may also put a file in /Library/Startup Items or SystemPreferences >> Accounts >> Login items. (So, it worth a look here too)
    -mj

  • How do you uninstall software?  I have tried to download printer software that needs to be reinstalled and I cannot proceed until the original version is completely uninstalled.

    I have installed printer software that needs to be uninstalled and reinstalled and I keep getting an error message saying that the application is running and needs to be closed before proceeding.  I do not know how to close applications and uninstall software.  Any help????

    If its an actual application and appears as an icon in applications then click and hold over the icon and drag it to the trash can. That should uninstall it as far as I know.
    If its like the HP printer software then there is an uninstalled icon within the folder.
    Hope it helps.

  • HT1338 how do i uninstall software

    I had tech support install an internet security kaspersky on my imac.  Its causing the system to freeze.  How do i uninstall?  I'm new to apple computers.

    http://support.kaspersky.com/8366

  • How do i uninstall software not listed anyplace?

    I've tried to install hp solution center which can't locate hpzmsi01.exe file and did a level 4 uninstall which left hp photosmart installed hp update installed,  with absolutely no way to uninstall, windows 7 64bit c7280. the windows 7 disk that came with the printer doesn't allow anyway to access files on the disk. and actually before i did the level 4 uninstall hp update and hp photosmart still were not listed in any place to uninstall. i have had hp printers since 1995 and always a problem with drivers and software and auto update should not be allowed unless admin privileges have been give this is were problem all started. thanks for any help

    Hi,
    Download and install Revo Uninstaller from the link below.
    http://www.revouninstaller.com/download-freeware-version.php
    Disconnect your printer from your PC.
    Run revo to see if it finds the software you wish to uninstall.  Right click on the icon of the program you wish to remove and select Uninstall.  During the process you may be asked to delete registry entries, just select all and then click delete.  Do the same for any left over files and folders.  Once the uninstall has completed, reboot the PC.
    Hope this helps.
    Best wishes,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How best to uninstall previous version - Mac

    I am on a Mac and have  updated creative design suite CS5 to CS6. I see CS5 is all still present. How do I best uninstall all that?
    I did this upgrade because I upgraded to Mountain Lion.

    I don't know of any "best" method, but since you already have installed CS6 and to avoid making a mess, running Creative Suite Cleaner Tool and trashing the CS5 folders manually might be the most painless way. Otehrwise you can of course use the uninstallers, but may have to reinstall CS6 again afterwards to fix broken shared components and file handlers.
    Mylenium

  • How do I uninstall software programs?

    I recently purchased an iPhone and use iTunes and MobileMe to sync programs. I am trying to uninstall some software programs that I no longer use such as Blackberry Desktop Manager and PocketMac. Can someone please tell me how to uninstall these programs. Thanks.

    You can't just drag them to the trash?
    There are third party software uninstallers if you want to make sure you clean up the stray preference files that get installed with certain apps.
    I generally recommend AppZapper, but there are others, CleanMyMac for example. I like AppZapper because it is a straight up uninstaller and not anything else.
    Give it a Google search, I'm sure there are more than that.

  • How do I uninstall software from my Mac OS X 10.7.3?

    Please help! I am not very computer literate, so step-by-step explicit instructions would be much appreciated!

    It depends on Which software you are referring to. Some programs have an Uninstall folder in with their other folders. Some games use a game manager which can have an uninstall feature. Sometimes you can just Drag the folder to the Trash. Once you put things in the Trash you will need to Empty the Trash when you finish up.
    http://manuals.info.apple.com/en_US/macbook_air_11inch_mid2011_ug.pdf
    Take a little time and read about your new MacBook Air. It could save you lots of headaches in the future.
    If you have a specific program/application you need to delete please post it as a followup here.

  • How do i uninstall software from my mac book pro

    I installed canon software on  my mac, I would like to uninstall, it will not drag to trash can

    Best way to uninstall programs or apps
    The best way is to contact the developers site for uninstall instructions, especially if the software required you to enter your Admin password to install.
    It might have placed "hooks" into the OS X kernel called kext files that load when OS X boots up or in other locations that require a uninstaller to use root level power to uninstall correctly.
    If one simply only drags the application icon they see in their Applications or Utilities folder to the Trash, what happens is these leftover parts in OS X itself don't get updated for compatibility with later OS X updates and/or might cause a security or stability issue later on which the machine will boot to a "Gray Screen Issue" and remain stuck.
    Self contained programs/apps
    If the developer then says it's perfectly fine to drag the application icon located in the Applications or Applications > Utilities folder to the Trash, then you can do that. These types of programs are what we call "self contained" meaning everything it pretty much requires is inside the Application icon which is really a hidden folder called a "package".
    Since "self contained" programs or apps can be run from just about anywhere they are placed, like in User Account folders so only that User can run them, however for global use amongst all User Accounts on the machine and in most cases of installers, they are stored in the Applications and/or Applications > Utilities folder.
    Keep your Downloads folder clear
    It is not advised to keep downloaded programs in the Downloads folder, rather to keep this clear at all times except during a known active download as to be wary of bad websites that will cause a "driveby download" hoping one will click or run to infect their machine. The Downloads folder is not a storage place, rather if you wish to keep a installer, place it someplace else in your User folders, like creating a folder called "Installers" or "Downloaded PDFs" and keeping them in your Utilities or Documents folders in your Home directory.
    Concerning appdelete/appremoval type software
    It is not advised to use "appdelete" type programs for the fact that there are hundreds of thousands of programs/apps and developers changing them all the time, thus it's almost impossible to keep up with all the changes. So as a result many of these appdelete type programs rely upon using a search feature and hoping the developer tagged their files with a name to locate files, which is not always the case. Accidents occur as users of these type programs delete other files or not get all parts installed by the developer.
    Many developers use other developers software, like Pace for copy protection or Soundflower for a audio driver, when they install their software, thus the appdelete type software misses these files installed in the OS X kernel which then later get outdated or have security issues that are not fixed as the parent program is missing that does the updates.
    The Dock
    The Dock doesn't contain real programs, those are what's called "Aliases" or Windows users would know as "Shortcuts" which direct to the actual program, file or folders located elsewhere. To show the location of the real item in the Dock, right click and select Open > Show in Finder. The item there is the real thing, that's what is dragged to the Trash to delete (then Finder > Empty Trash to permanently delete it). 
    To delete the icon off the Dock, merely drag it's icon off onto the Desktop area and release, it does a puffy smoke thing and disappears.
    To place a mistakenly deleted Alias off the Dock back on, locate it by clicking on the Smiley  Face in the Dock to open a new Finder window, then navigate to it's actual location and drag it's original item into the Dock until it makes room and release. If you accidentally drop the icon on the Desktop, place it back in it's original location first, then attempt the Dock again.

  • How can I uninstall and reinstall Adobe AIR so that AIR apps will find it?

    I installed Master Collection CS5.5 Trial, and I can run Photoshop and other apps, but Help, Content Viewer and Widget Browser won't run, they give an error message "This application requires a version of Adobe AIR which cannot be found."
    Before I installed the trial, there was no AIR installed (Clean Windows install)... After the trial is installed, I note that AIR 2.5 has been installed - and yet I get the above message. I try uninstalling 2.5, get the same message. After restoring the previous image (which does not have AIR installed yet), I go to <www.adobe.com/go/getair> as instructed; it seems to download 3.2, it shows up that way in the program list, but still same messages and I cannot uninstall this version either (3.2, same message).
    I followed the recommendation from here (and Microsoft) to use Mr. Fixit to uninstall, which appears to work successfully, and then reinstall from <www.adobe.com/go/getair>, which also appears to go successfully, but same erorrs as before.
    I restored the backup image again (no AIR), and try to download the trial version online, I download the Download Assistant, it runs and downloads AIR 3.2 and apparently downloads it, and yet it STILL gets the same message as above, and it too cannot be uninstalled (same message when uninstall is tried)
    I can't find any way to attach the log file, so /i will quote it inline here:
    [2012-04-17:03:45:55] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-04-17:03:45:55] No installed runtime detected
    [2012-04-17:03:45:55] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
    [2012-04-17:03:46:08] Download success
    [2012-04-17:03:46:08] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
    [2012-04-17:03:46:12] Download success
    [2012-04-17:03:46:12] Detached signature verified
    [2012-04-17:03:46:12] Begin cert chain validation
    [2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/prodSvce.crl
    [2012-04-17:03:46:12] Download success
    [2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/cds.crl
    [2012-04-17:03:46:12] Download success
    [2012-04-17:03:46:12] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
    [2012-04-17:03:46:12] Download failure: could not retrieve crl crypt object
    [2012-04-17:03:46:12] Cert chain validation succeeded
    [2012-04-17:03:46:12] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
    [2012-04-17:03:46:18] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:46:18] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
    [2012-04-17:03:46:18] No installed runtime detected
    [2012-04-17:03:46:18] Invoking Application Installer for combined install
    [2012-04-17:03:46:18] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
    [2012-04-17:03:46:19] Application Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:46:19] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
    [2012-04-17:03:46:19] No installed runtime detected
    [2012-04-17:03:46:20] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
    [2012-04-17:03:46:22] Application signature verified
    [2012-04-17:03:46:22] Unpackaging/validation complete
    [2012-04-17:03:47:36] Starting combined runtime and app install.
    Installing runtime version 3.2.0.2070.
    Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
    [2012-04-17:03:47:37] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    [2012-04-17:03:47:40] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
    [2012-04-17:03:47:42] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-04-17:03:47:42] Application Installer end with exit code 0
    [2012-04-17:03:47:42] Subprocess app installer succeeded
    [2012-04-17:03:47:43] Runtime Installer end with exit code 0
    [2012-04-17:03:47:43] Subprocess Runtime Installer succeeded
    [2012-04-17:03:47:43] Bootstrapper end with exit code 0
    [2012-04-17:03:49:24] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:49:24] Commandline is:
    [2012-04-17:03:49:24] No installed runtime detected
    [2012-04-17:03:49:30] Starting runtime install. Installing runtime version 3.2.0.2070
    [2012-04-17:03:49:30] Reinstalling c:\docume~1\admin\locals~1\temp\air1c.tmp\setup.msi
    [2012-04-17:03:49:38] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2012-04-17:03:49:38] Runtime Installer end with exit code 5
    [2012-04-17:03:51:31] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-04-17:03:51:31] No installed runtime detected
    [2012-04-17:03:51:31] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
    [2012-04-17:03:51:43] Download success
    [2012-04-17:03:51:43] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
    [2012-04-17:03:51:46] Download success
    [2012-04-17:03:51:47] Detached signature verified
    [2012-04-17:03:51:47] Begin cert chain validation
    [2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/prodSvce.crl
    [2012-04-17:03:51:47] Download success
    [2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/cds.crl
    [2012-04-17:03:51:47] Download success
    [2012-04-17:03:51:47] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
    [2012-04-17:03:51:47] Download failure: could not retrieve crl crypt object
    [2012-04-17:03:51:47] Cert chain validation succeeded
    [2012-04-17:03:51:47] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
    [2012-04-17:03:51:53] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:51:53] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
    [2012-04-17:03:51:53] No installed runtime detected
    [2012-04-17:03:51:53] Invoking Application Installer for combined install
    [2012-04-17:03:51:53] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
    [2012-04-17:03:51:53] Application Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:51:53] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
    [2012-04-17:03:51:53] No installed runtime detected
    [2012-04-17:03:51:55] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
    [2012-04-17:03:51:56] Application signature verified
    [2012-04-17:03:51:56] Unpackaging/validation complete
    [2012-04-17:03:52:19] Starting combined runtime install and app update.
    Installing runtime version 3.2.0.2070.
    Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
    [2012-04-17:03:52:19] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\setup.msi
    [2012-04-17:03:52:22] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
    [2012-04-17:03:52:23] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-04-17:03:52:23] Application Installer end with exit code 0
    [2012-04-17:03:52:23] Subprocess app installer succeeded
    [2012-04-17:03:52:23] Runtime Installer end with exit code 0
    [2012-04-17:03:52:24] Subprocess Runtime Installer succeeded
    [2012-04-17:03:52:24] Bootstrapper end with exit code 0
    [2012-04-17:03:52:52] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-04-17:03:52:52] No installed runtime detected
    [2012-04-17:03:52:52] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
    [2012-04-17:03:53:05] Download success
    [2012-04-17:03:53:05] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
    [2012-04-17:03:53:08] Download success
    [2012-04-17:03:53:08] Detached signature verified
    [2012-04-17:03:53:08] Begin cert chain validation
    [2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/prodSvce.crl
    [2012-04-17:03:53:08] Download success
    [2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/cds.crl
    [2012-04-17:03:53:08] Download success
    [2012-04-17:03:53:08] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
    [2012-04-17:03:53:08] Download failure: could not retrieve crl crypt object
    [2012-04-17:03:53:08] Cert chain validation succeeded
    [2012-04-17:03:53:08] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
    [2012-04-17:03:53:14] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:53:14] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
    [2012-04-17:03:53:14] No installed runtime detected
    [2012-04-17:03:53:14] Invoking Application Installer for combined install
    [2012-04-17:03:53:14] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
    [2012-04-17:03:53:15] Application Installer begin with version 3.2.0.2070 on Windows XP x86
    [2012-04-17:03:53:15] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
    [2012-04-17:03:53:15] No installed runtime detected
    [2012-04-17:03:53:16] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
    [2012-04-17:03:53:17] Application signature verified
    [2012-04-17:03:53:17] Unpackaging/validation complete
    [2012-04-17:03:53:35] Starting combined runtime install and app update.
    Installing runtime version 3.2.0.2070.
    Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
    [2012-04-17:03:53:35] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\setup.msi
    [2012-04-17:03:53:38] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
    [2012-04-17:03:53:38] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-04-17:03:53:38] Application Installer end with exit code 0
    [2012-04-17:03:53:39] Subprocess app installer succeeded
    [2012-04-17:03:53:39] Runtime Installer end with exit code 0
    [2012-04-17:03:53:39] Subprocess Runtime Installer succeeded
    [2012-04-17:03:53:39] Bootstrapper end with exit code 0
    As an alternative I am re-downloading the MC 5.5 through direct link instead of the Download Assistant which does not work, but I expect it will have the same problems.
    Thanks.

    Can you try the following for me.
    Run the microsoft fix it and have it uninstall AIR
    Delete the folder: C:\Program Files\Common Files\Adobe AIR (this might also be in Program Files(x86))
    Delete the folder: C:\Users\username\AppData\Roaming\Adobe
    Delete the folder: C:\Users\chris\AppData\Local\Adobe\AIR
    Install AIR 3.2 by itself, from: http://airdownload.adobe.com/air/win/download/3.2/AdobeAIRInstaller.exe
    Install Adobe Community Help from here: http://www.adobe.com/support/chc/air/350/AdobeHelp.air
    Does the AdobeHelp.air file install if you double click it?

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