How can find out update on my order online

how can you find out if your order been update at all and you the same message on their page and no change is there some way of get hold of some on online here

here what its say on the page
ORDER STATUS
Order Date:
12/16/2014
Order Number:
I leave it blank
Order Status:
Your order is processing. Your shipping details will be available soon.
Tracking Number:
and that what has said since I place the order and their  been no update and the order number I will not post here if you want I post in private to you

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