How can get my HP C550 to scan to my macbook pro?

I am no longer able to scan from macbook pro to HP C550 (I've done it successfully in the past but can't any more)
I can get an "overview" scan of my document; however, the "scan" button is grayed out & I can't click on it. 
I've tried restarting but no luck.
I got an "Image Capture Core error 9930" during one attempt.
THANKS!

Hello Bruinfan28,
Thanks for the post. With this one, check this:
To repair disk permissions: Open Finder. Select Apps. Search for Disk Utility. Open Disk Utility. Select the drive the OS is installed on. Click Repair Disk Permissions. Try scanning now.
If you are still having scanning issues, then: See if uninstalling and re-installing the printer's software and driver will correct the problem. Good Luck!
http://goo.gl/9ga4j2
I work for HP but my posts and replies are my own....Thank you!

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