How can I access alternate email address?, How can I access alternate email address?
How can I access alternate email address?, How can I access alternate email address?
I can't see why Tokyo should be a problem - rather the reverse given the Japanese commitment to technology. Can you get at http://icloud.com ? (Remember that you can't access that on an iOS device). Or you should be able to access it in your Mail app or application - what sort of problems are you having?
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I have verified my new email address as my Apple ID but my IOS devices keep asking me to sign in to my previous email/Apple ID but have no access to it. How can I stop or change this?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)? Whenever I try it always wants to send things to my email address to confirm. I have a new apple ID and a new email address, I want to use this now for my iphone and my macbook air but I can't and I'v
Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.
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I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
How can I activate my phone? How can i disassociate my phone from the old email address and associate it with the new one?Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete -
.mac mail - I still use my .mac email address to access itunes, icloud, etc. Every once in a while, apple sends me confirmation, reservation, etc. emails to the .mac address. Can someone tell me how to access that email account?
Hi pjerl,
Depending on when you originally set up your Apple ID, you may have @mac.com, @me.com, and @icloud.com email addresses associated with your account, but all mail sent to those addresses should still come in to the same iCloud account (you can test this to make sure by sending yourself emails at those addresses). You may find the following articles helpful:
iCloud: About your @icloud.com, @me.com, and @mac.com email addresses
iCloud: Using your @icloud.com email address
Regards,
- Brenden -
Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary email?
Hey RachaelAnderson,
Thanks for using Apple Support Communities.
Looks like you want to change the email address you are using as your resuce email address. This article shows you how to change the addresses.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Have a nice day,
Mario -
How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
How can I find out what apple IDs are tied to an email address
We are trying to set up FaceTime and got the verification error on the email address. We went in to the Apple ID account and when we verify the email address, it tells us that it's tied to another AppleID. My daughter has 3 other AppleIDs and we've checked each one of them and the email address is not tied to any of them.
How can we find out what apple ID is tied to this email address?
We have used the "Forgot my Apple ID" function and used all 3 of the different email addresses she's used on the accounts and when we access the one that says there's a duplicate, it takes us to the account and it's the one with the email address that I noted above.
Any thougts or help?
Thanks!Itunes limit includes computers.
http://www.ilounge.com/index.php/articles/comments/managing-devices-in-your-itun es-store-account/ -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy -
I have setup a new cloud ID.
I now need to verify my account via email.
How can I do this when I can't access my iCloud email without verifying account?Did you click the Verify Now link in the verification email from Apple (see image below)? If not, make sure you are checking the email address you used to set up your iCloud account. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
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I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????
Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
Can anyone help me how to reset my security questions on my apple account? I forgot the answers and need to reset it. Please Help...
An alternate email is not used for resetting security questions, do you know if you have a rescue email address on your account ? If you do then follow steps 1 to 5 half-way down this page and you should get a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in Saudi Arabia to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5312 I cannot access to rescue email. How I can change the email?
I cannot access to rescue email. How I can change the email?
Go to http://appleid.apple.com and sign in. Click 'Edit' next to the address which forms the ID and enter the new address.
Then go to iTunes and sign out if necessary, then sign in with the new ID address. (The account and actual ID remain the same, you've just changed the login.)
If you have an iCloud account using the same ID, turn off Find My iPhone/iPad/Mac if it is enabled, and sign out before proceeding. Failure to do this will cause problems. -
When sending/receiving an iMessage (from gmail address) how can I then receive or access my iMessages on my actual gmail account/inbox?
Hi,
The Messages app can join 5 different services.
The "iChat Originals" that include AIM, Jabber and Yahoo (although they were added at different times to the app)
The Bonjour account that has been present for LAN based Mac to Mac chat and lastly the iMessages account in the Messages app that iChat has become.
Google email IDs can be used as a Jabber ID in Messages as Google run a Jabber server.
As the Google server does not follow conventional naming formatting it has it's own Add option in Messages.
Effectively all the services are separate.
Any email used as an Apple ID can be the iMessages account.
Of course this may be a Google one like you have that can also be used as Jabber/GoogleTalk ID or it may be an Apple issued ID (@mac.com @me.com or @icloud.com) that will also work as a Valid AIM Screen Name.
It may be that someone has their Yahoo email as their Apple ID.
8:35 pm Monday; August 11, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Apple password not working in iCloud since I updates my email address. Still lists my old email but doesn't accept old password. How do I access the cloud?
To change the iCloud ID ("email") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have two apple I.D., one with the .me email address I want, how can I delete it so that I can use that .me address on my other account
Or is it possible to transfer the purchases (apps) to my new .me account so that I can re-download them in the future without having to switch accounts?crazyshark wrote:
I have two apple I.D., one with the .me email address I want, how can I delete it so that I can use that .me address on my other account
Or is it possible to transfer the purchases (apps) to my new .me account so that I can re-download them in the future without having to switch accounts?
You can't do this, and you can't transfer purchases between accounts. There is no conflict about using one ID for iTunes, iTunes in the Cloud and iTunes Match (the ID you've been using for iTunes) and using the other ID for iCloud.
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