How can I access songs I have previously downloaded on an e-mail account that I no longer have access to?
I have an account that I used to use up until about 2007. I now see that iTunes has a function to download previously downloaded songs that may have been deleted or something. I thought I would be able to go on an old e-mail account and try to use it, however we no longer use the e-mail provider and there is no way for me to get an e-mail sent to it to change the password. This is also troublesome because I cannot remember my security question. Does anyone know how to possibly get around this?
ive had that problem...if you email the support they'll reset it for you but u need to know all the information on the account to verify it before they'll reset the account password.
Similar Messages
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ibooks were downloaded onto my husband's ipad under a different itunes account (a @me account that is no longer active or accessible). he subsequently used our family itunes account. The ibooks he originally bought that are on his ipad I cannot access and I would like to be able to download these onto my ipad to read.
How can I access these books on my ipad?Your best bet may be to try and connect that ipad to your itunes and go to file-devices-transfer purchases, and then see if you can add them to your device. I doubt this will work however as they have DRM that will tell you they dont belong to the account you're using.
It is likely you'll need to try and use the account they were purchased with to redownload them. -
How can I clear the list of previously downloaded apps?
There are apps I tried, but really don't like. How can I clear them from the list of previously downloaded apps?
At the moment you can't delete or hide any of your past purchases/downloads from the list. Whether we will be able to in future nobody on here will know. You can try leaving feedback for Apple : http://www.apple.com/feedback
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How can I trash and delete all messages at once in my Mail account?
I would like to be able to do the equivalent of a 'select all" and move all the messages in my Mail account into the trash, rather than having to move them one by one. Is it possible to do that?
Sorry, but it's not possible to select all in the mail app to delete all messages at once. One at a time is the way that you have to go.
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How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; none of the options I choose work. I also have Microsoft Office (with Word) installed on the Mac as well.
Format the external drive as FAT32 or ExFAT. Both computers will then be able to read and write to it.
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On iTunes 11, how can I access home sharing if the music is from a CD on a different computer using Home Sharing? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?
Yes, you can copy songs that you ripped from a CD to your Home Sharing computer.
Turn on Home Sharing first on both computers. To do that, go to File > Home Sharing > Turn on Home Sharing. Enter your Apple ID and password.
Now go to your computer that you want to copy the songs to and connect to your Home Share. You can do that by clicking on the popover button located at the left top corner right below the play control buttons. Click on it and scroll to the bottom until you see your Home Share and select it.
Go to Music in your Home Share. Select the songs that you want to copy in your Home Share and click Import at the bottom right corner. -
I have just purchased an iPhone5 and created a new user instead of using my iPhone3 ID. How can I access my previous data?
don't just sign out!
if you simply sign out, the stuff you recently purchased will be an issue in the future when an update comes out for apps or anything else. restore the device as new from itunes then restore from a back if you have one as stated above...or set up as new and use correct apple id. this will ensure you will be using the apple id that you used originally without issues from the new one. -
I'm running iCloud on a Windows 7 PC. Photoes have been autmatically uploaded from my iPhone. However, the "Photoes" ICON does not load, and I receive an error message of a problem. Then the ICON disappears. How can I access my photoes?
Same issue here, previously did work perfectly
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I changed my email address a few years ago. I did not have any problems after this change until I got a new computer. Now I cannot play items that were purchased under the previous email. I entered the password that I used and it doesn't recognize it. I tried "forgot your password" in every combination possible. I never received any emails at the old email address. Now the old email address no longer even exists. How can I access these hundreds of items?
The old email address may well still be valid as your iTunes AppleID, however if you have no other email associated with that ID you clearly won't get any automated emails to it.
I still use an old defunct email for my iTunes AppleID.
Contact support here:
http://www.apple.com/support/itunes/ww/
You may want to try to manage the old ID here:
https://appleid.apple.com/
Use the original email address and password.
AC -
Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?
Hello, RSchultz13.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account please?
Yes.
On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs. -
I need to access my iphone but I have forgotten my password. How can I access my iphone?
You need to restore iPhone with iTunes on computer. Open iTunes on computer, connect iPhone to computer, hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes.
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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I have just acquired an iMac desktop (about 4 years old). I want to connect to my Apple airport wireless network, but cannot remember the password. How can I access the password or, if necessary, reset it. I already use a MacBook Pro and an iPad on the network and don't want to jeopardize what already works well. I am not all that computer literate.
How can I access the password or, if necessary, reset it.
Read the user manual that came w/your Airport router or you can cross-post in one of the AirPort Forums for instructions. -
I have converted a pdf to word. How can I access the Word file from my online account?
I have converted a pdf to word. How can I access the Word file from my online account? When it says 'download the converted file' I choose a location on my PC and click, but nothing happens. It seems that it can only save the converted file to my online account. I went to my online account but I see no way to look for the file
Hey Fabrizio,
You might need to sign up at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials to convert your PDF file to Word.
Do you get the 'download' prompt?
Also, you can find the converted files by clicking at the 'Files' tab.
Please try the same using a different browser and check.
Hope to hear from you.
Regards,
Anubha
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