How can i activate and use my iphone?

Hello!
I bought 2 months ago an iPhone 4 from UK. I don't live there, i am from Romania. The phone according to the invoice and the offer from the shop, was SIM Free as i requested, and paid full price for it. The employee from the store told me that the phone will lock automatically on the first SIM network that i insert in it. Because i wanted to use the phone home, i didn't insert any SIM in it. After i arrived home and bought a micro SIM, a noticed that during the activation process i received a message: "Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card."
After seeing this, i tought that i am doing something wrong so i went to the Orange Romania shop from my city. They told me, that my iPhone is locked. I told them that i didn't use it in UK, just now when i arrived home so how come it's locked when i paid full price for a SIM Free one. They told me that it's locked for UK, not on a specific network.
My question is, how come is this possible? I emailed the store from where i bought the phone but they told me that they sold me a SIM Free iPhone and they are trying to say that i inserted a SIM card from a UK network before coming home, which is not true.
In my situation, what do i have to do? Can i find out details about my iPhone, such like, if anybody activated and then reseted before was sold to me and because of that the phone is locked now?
I really want to use the iPhone but i can't do it without the SIM card that i want to insert in it. I hope that you can help me!
Thank you!

The "Sim Free" iPhones, sold in the UK, will lock to the first UK carrier whose sim is inserted in the phone. They will not acticate or work with any other carrier, other than a UK carrier.
Return it for a refund as it will be useles to you where you live. You won't be able to activate it or get it officially unlocked. You'd first have to activate it in the UK & then regust the UK carrier to authorize the phone's official unlocking.

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