How can I activate my account?

I had 2 accounts by mistake (I was paying twice for the creative cloud membership), then, I had support from Adobe and they canceled 1 of the accounts.
Now I'm facing this problem, the programs (Photoshop, InDesign and illustrator) will expire in a few days.
How can I activate my account and use these programs normally?

Hi,
In addition to Ani's suggestion, you may refer to the help document below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

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