How can I add artwork when I don't have the artwork option??

I want to add artwork that gracenote cddb doesn't recognize but when I choose "get more info" the artwork tab isn't there.

Believe me I've tried everything. I'm signed in right now. I have everything set. Some albums have the artwork tab when I right click them and choose get info. There should be 4 or 5 tabs. Summary, Info, Options, Lyrics, & Artwork. Some of the albums with no artwork have only 3 tabs. Summary, Info , & options. The info is grayed out unless I choose every song. When I do that, none of the changes I make in the info tab stay including dragging artwork into the little artwork window. Please help.

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