How can I authorize my computer to play songs that were initially downloaded under a different email address and computer
How can I authorize my computer to play songs that were initially downloaded under a different Apple ID (email address) on a different computer?
You need to either authorize it from that Apple ID or delete those songs and buy them from your current one.
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The specific APPS at this time are Pages, Keynote and numbers but I would be suprised if others will have this problem in the future. And I can't update them on the new Apple ID. And when I supidly did the forgot my password thing with the old system they probally sent the message to an email address that no longer exists. If anyone could help it would be appsheated.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I have many songs in my itunes library that were purchased by me that did not convert to my new email address when I moved. How can I get them to play?
You have to use the same old Apple ID and password.
NOTE: All content bought using one Apple ID cannot be merged or transferred to another Apple ID. -
i while ago i was using my original email address for my apple ID. then i changed service providers for talk talk to BT internet, and i doing so my old email address became discontinued. i now use a gmail account for my new Apple ID. i do not know my security questions for my old one and cannot log into my old email address to veryify a reset password because said address no longer exists. please help, thank you.
Hello hblack123
If you have a rescue email address setup, then you should be able to send an email to reset the password or the security questions. If that is not available, then you would need to contact iTunes Store support. Check out the article below for more information.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G. -
How do I authorize my laptop to play songs that i have saved in my library?
I recently downloaded itunes onto my pc. I signed in and all of my music and movies are there. i clicked on one of my songs and a popup says that i need authorization to play music. i clicked "ok" thinking it would lead me to somewhere to grant authorization but it just went back to my library. can someone tell me how to grant authorization?
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
How do i get a refund for a song that did not download entirely
How can I get a refun for a song that did not download entirely??
Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
Regards. -
How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; none of the options I choose work. I also have Microsoft Office (with Word) installed on the Mac as well.
Format the external drive as FAT32 or ExFAT. Both computers will then be able to read and write to it.
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How can I unlock the copy protection of songs that I've acquired some years ago with an old - and non existing anymore - account? Can I link the songs to my new account or do I have to purchase them again?
If you're in the US, you will be able to use iTunes Match for $25 a year to remove copy protection in a few months: http://www.apple.com/icloud/features/
If you're not, you can't. You can authorise iTunes with the old account in addition to your current account, so all your songs will play, but I'm not sure what will happen if you try to sync them to an iPod. -
I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?
Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links. -
I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC. -
I will be greatful if you could answer me this question...
How can i pay on the apple store online with two credit cards, with two different billing addresses?
I know that you can use two credit cards to pay an item but the problem is that i can only put the billing address of just one of the credit cards, and since the two cards are from different people (my parents) i can't do it. They live in the same place so i don't know if i should just put one of the billing address.
Thank you.
PS. I don't know if this is the right community to ask this, sorry if i'm wrong.On the Apple Store "Payment & Pricing" page it states:
Using more than one payment card
You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Gift Cards:
Credit card(s) - up to two
Apple Gift Card(s) - up to eight
Apple Gift Card(s) + one credit card
During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card. -
I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?
By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID. -
How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??
You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/
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I have two separate itune accounts under two different email accounts and would like to combine them under one account. Is this possible and if so, how do I do it?
If you go to Settings > iTunes & AppStore , you can sign out from your account, and sign in with the one you've used to purchase apps.This will not remove any apps you already have on it.
Then you can go to AppStore and download apps you've purchased (either via "Purchased" button in "Updates", or simply search for them and download them.
That way you can have multiple accounts' apps on your iPad. When updating, you will be prompted for the credentials for account you've purchased given App with. -
My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My questions are....can I change my iTunes account to my @iCloud name without instead of my @yahoo name without losing my years snd years of purchases ? Can I also create an @Mac address ? ....or is my @yahoo and my @iCloud already recognized as the same by apple and my purchases would already be fine as well as restoring my devices ?
Your purchases are permanently tied to the Apple ID (account) used to purchase them. They can't be moved to another account and you can merge accounts. You can start making new purchases with your iCloud ID if you want, but you will end up with two sets of purchases under two different IDs, adding further complication to your life.
Also, your @icloud email address is an alias of your existing @me address; emails sent to either address will be routed to the same inbox. You can decide which one you want to use as your default (as discussed here: http://support.apple.com/kb/HT5441) but you can't separate them.
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