How can I authorize my laptop?

I got a new laptop so I tried to authorize but got the message about too many activations. When I tried to contact customer support and begin a chat, there's an option to "select the program you're having a problem with" and digital editions isn't on the list. What do I do?

It's in the dropdown 'View all Products and Services' under 'Digital Editions'
As a shortcut try http://helpx.adobe.com/contact.html?product=digital-editions&topic=using-my-product-or-ser vice
Click on 'I still need help' and then you should see 'Chat with an Agent' at the bottom of the page.
'Ask our experts' will indeed just lead you back to this forum.
Sometimes you will get ‘Sorry! All agents are busy— please check back soon.’
Don’t refresh the page, just hang on and it should eventually go to ‘Chat Now, and agent is available’.
They can reset your authorizations, and then you must reauthorize any devices you still need.
(Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)
Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);
in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.
If your problem is with another device using Overdrive, Bluefire, Aldiko or similar third party app, it is recommended not to mention that app when on the chat, just mention that you have run out of authorizations (E_ACT_TOO_MANY_ACTIVATIONS) . Thanks to AJP_Bear for that tip.

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http://support.apple.com/kb/TS1389

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timss22 wrote:
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Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
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To deauthorize a computer you don't have:
De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

How can I authorize an iPod Classic with my own Apple ID?

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tt2

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Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
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2. From the Store menu, select "View my Account..."
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You may only do this once per year.
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Apple IDs do not expire but may become dormant and require reactivation if they are not actively used.
You should make note of your Apple ID and passwords and keep a record of it. Like a bank account it contains access to items with value. Update your Apple ID email address as they change.
I see you were guided to this forum by a help page on recovering your password. If that is not sufficient try the links below. Apple will need to verify you are indeed to owner of the accounts to which you are trying to gain access.
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

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Welcome and Thank You for posting your query on HP Support Forum
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**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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I have imported my music from my iPhone to my Mac book pro. The problem is that now I can't listen to it. It's stating that my computer is not authorized. How can I authorize??

Hi

Please don't make multiple posts, your question has been answered in your other thread.
I have imported my music from my iPhone to my Mac book pro. The problem is that now I can't listen to it. It's stating that my computer is not authorized. How can I authorize??

How can I authorize my laptop?

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