How can I back up, restore and sync my iphone onto my Mac if there is not icloud app showing in my system preferences?

My toddler threw my phone and now it only displays a blue screen with lines. My phone rings when someone calls but I cannot answer it.
I am trying to backup, restore and sync my phone onto my Mac. When I go into system preferences there is no icloud app. How can I backup the data on my phone?
I do have an appoitnment at the Apple store on Wednesday. Just trying to do some of this myself.

iCloud on your computer is not an application. It's in System Preferences. To do what you want, however, requires that you connect the phone to the computer then use iTunes to backup, sync, etc. But you can only hope to do that when the phone is working properly.
You might try this to start:
Rebooting your iDevice
Hold down the Sleep (On-Off) and Home buttons totether for about 10-15 seconds or until the Apple Logo appears - ignore the red slider if it appears - then let go of the buttons. The iPad should begin to start up.

Similar Messages

  • How can I back up my contacts from my iphone to my computer?

    How can I back up my contacts from my iphone to my computer?

    Hi Khuram1981 - thank you thank you thank you!  All sorted!  dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE.  It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more.  Any suggestions?
    Again thank you SO much for helping with other problem = a real relief.
    Chatterwind xx

  • How can I sent my video and foto from iPhone to iPad ????

    How can I sent my video and foto from iPhone to iPad ????,

    Hi Dimi129,
    You can use Photo Stream to sync the photos and videos or you can use an app like DropBox: When you open the app in iPhone/iPad you can upload your Camera Roll to your DropBox folder (you need a DropBox Account) and later, in your iPad/iPhone, you can open the app again and download what you need.
    Greetings,

  • My windows laptop suffered a serious crash. How can I transfer all music and content from iPhone to iTunes on new windows 8 laptop?

    My windows laptop suffered a serious crash. How can I transfer all music and content from iPhone to iTunes on new windows 8 laptop?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • How can i delete all photos and videos from iPhone?

    using ios 7 on iphone 5 and want to delete all photos and videos from iphone.
    how can one do this?

    any third party software??
    also is there a way to be sure that all the photos are on my iphoto?
    how can i be sure?

  • How can I get my music from a digital book onto my MAC?

    I purchased an album from iTunes using my iPad and now that I want to add it to my daughter's Nook from Mac its not giving me the music to download only the Digital book. How can I get my music and add to my library?

    It sounds to me like the option to  "copy files to iTunes Music folder when adding to library" was turned off in the iTunes -> Advanced preferences when you added the tracks from the flash drive, so iTunes left them on the flash drive rather than copying them to your computer's hard drive. Get Info on any of the tracks and see where iTunes thinks they should be located. If they're pointing to the flash drive, check that preference.
    If that is indeed the problem, you'll need to fix the location. You can do this track by track if there aren't too many, but if there are a number of them, it'll be easiest to remove them from the iTunes library, fix the above-mentioned preference, and add the tracks again. Or you can just keep the flash drive connected to your computer, but that's probably not ideal.
    Regards.

  • I recently broke my laptop and had to replace it.  How can I back up the things on my iPhone before attempting to sync it so that I do not lose everything?

    It wouldn't be such a huge deal if all of my music was from iTunes but I've gotten it from several different places and I really don't want to lose all of it.  I'm not very techy so any help that's explained very thoroughly would be appreciated.  Also I don't want to lose my texts or anything else I have on my phone right now.  I've tried clicking the backup to this computer option on iTunes but when I tried to add a movie that I purchased on my laptop to my phone and sync it, it said that my phone was synced with another computer and it would erase my phone first.  Any help is appreciated.  Thanks!

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup to put everything on the new computer.

  • Iphone sync is making me crazy how can I get data to and from my iphone without syncing?

    I'm a pc user and i'm sick of the iphone sync process jacking up my life when I decide to reinstall windows and the old itunes data is no longer there. how can I etup my iphone to not have to sync but transfer data to and from it like an android?

    The only way to get data onto the phone is by syncing.  To get some photos off the phone you can connect the phone to the computer with USB cable and use windows explorer to view and copy the photos from the phone to the computer.  You could use a program like ibackupbot or something similar on your computer and get data off the phone to your computer using that

  • My ipad has stopped syncing my calendar. Both iPhone and ipad.  After going to the setting - mail, contacts,calendar my Ipad has no where under the calendar category for default calendar.  How can I get my calendar to sync between iPhone and ipad???

    Up until recently my calendar were syncing (between my iPhone 4 & ipad mini). They are no longer synching.  I have searched and everything matches to all the resolutions, the problem is on my ipad under Calendars in the settings there is no option for "default calendar". Every other option matches to what is on my phone, just the default calendar option is missing.  The default email is the same for both.  Help!!!!
    Thank you
    Penelope190

    An interesting additional symtom is that items loaded in the PC (which immedialely duplicate to the iCloud calendar on eht PC - no worries, there) do not transpose the devices (as above) but, loading an item into the phone, it goes to the PC (which is fine, too).  But not to the iPad.  Interestingly, there fewer calendar display options on the iPad than on the phone.
    I talked to Apple a few months ago (after ISO 5) - mainly about the 6000 plus addresses that suddenly appeared in my Contacts - and his advice was do all contact and calendar actions on the PC.  "icloud is still faulty"
    So there we are!   I must have items and reminders in my PC - it is my main work station - and need them on my devices to avoid conflicts when away from my office.

  • How can I get Outlook calendar to sync with iPhone and iPad?

    I think I have tried evert known setting but syncing seems very selective.  I have googled for solutions, too.
    Currently, I load an even into my Outlook calendar (and have the right boxes checked in iTunes) but I am damned if the even will transpose to either my iPhone or my iPad! My Outlook also displays the iCloud calendar too.
    Is there a definitive instruction that is, effectively, a child's guide to setting up Outlook to transpose events to the Apple devices AND vice-versa?
    In my iPhone and iPad, I have the iCloud sync box ticked.  In my phone calendars I have both PC and iCloud ticked.  Events show in my Outlook and Outlook iCloud but not in the &^&^*&^(*&(*)&(* iPhone or iPad.  I have had some close shaves over missing events and want to have this solved.
    Pleeeeease?
    Ron

    An interesting additional symtom is that items loaded in the PC (which immedialely duplicate to the iCloud calendar on eht PC - no worries, there) do not transpose the devices (as above) but, loading an item into the phone, it goes to the PC (which is fine, too).  But not to the iPad.  Interestingly, there fewer calendar display options on the iPad than on the phone.
    I talked to Apple a few months ago (after ISO 5) - mainly about the 6000 plus addresses that suddenly appeared in my Contacts - and his advice was do all contact and calendar actions on the PC.  "icloud is still faulty"
    So there we are!   I must have items and reminders in my PC - it is my main work station - and need them on my devices to avoid conflicts when away from my office.

  • How can I download IOS 5 without syncing my iphone to my computer?

    Hi! I've had my iphone for several months and I would like to download the new IOS 5 but I am scared to hook it up to my laptop.  When I first got this phone (verizon iphone 3G) I lost all of my or most of my contacts when I plugged it into my laptop. I don't want that to happen again.  How can I disable my cell or lap top from syncing my cell phone contacts and loosing them all? I want to safely download this new apple software.  Thanks!  Hope I make some sense.

    Can you give me step by step instructions on how I should do all this? Please.  Thanks.  I hook up my iphone to my laptop and just loose all contacts and have to start from scratch?  Do i write down all my info then sync.  See my pattern just keeps repeating.  How do you add stuff to your phone then be able to sync later and not continue to keep loosing what you added?   My goal is to download IOS 5 and I know I must sync but I don't know how to back up my cell and don't want to loose all my progress over the last 6 months.  I never sync it for that reason.  I don't know how to not loose all my info.  Thanks so much but if you could walk me through steps start to finish, it would save and help me lots.

  • How can i back-up to my time capsule withoute a timemachine/Mac pc?

    I installed my time capsule 3t yesterday but i cant Back up my iPhones and iPad to iT!
    I dont have a Mac pc / timemachine but do have a Windows 7 laptop.
    How can i give my time capsule instructions to Back up all my aplle devices?

    Time Capsule is a dumb hard disk in a router.. you don't instruct it to do anything..
    iOS is designed to backup to iCloud and iTunes..
    See http://support.apple.com/kb/HT1766
    iTunes can then be backed up via your normal backup.. !!
    Well win7 you will have to be creative.. if it has a home version windows you will need to use a 3rd party backup program anyway.
    You can copy files to the TC from iOS using a file browser .. eg filebrowser.

  • How do I transfer my entire music collection to a new computer and sync my iphone with new mac without deleting existing music in iphone?

    Hi All,
    I will describe my current setup and the required setup below. Please help me with the steps to do this
    Current setup:
    OS: Windows 7
    Total Music collection: 80GB of mp3 , which is NOT added to itunes library (I use foobar)
    iTunes Music collection: around 500 songs, synced to my iphone (unchecked "manually manage" that meeans all these songs are in itunes library)
    Now the required setup: (Since I am planning to get a macbook pro)
    OS: Mac OS  (This means the music file path will be different)
    Total Music collection: 80GB which is to be added to itunes library
    iPhone Music: The same 500 songs as before.
    Is this possible? In Mac OS I want my entire 80GB to be added to itunes library, also keeping my existing iphone songs intact.
    Any ideas?

    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder.
    If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music  then you don't even need to start with the option key held down, iTunes will automatically look for it there.  (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
    Longer answers if for any reason you do not think all library files are inside your iTunes folder (changed preferences settings at some point):
    iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
    For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
    2011 ilounge article: Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/  - An article with good background information (similar to the links above), particularly if you are not sure your media files are all grouped for quick answer above. Unfortunately under the single term "transferring library" it describes two very different moves; relocating just your media (not  really transferring your library and not recommended unless you really need this configuration), and relocating media+database (really your whole "library").  Make sure you understand the difference before electing to move only media.
    Windows users see tip at: https://discussions.apple.com/message/18879381
    Consider moving everything from your Windows PC to your Mac in a single move, including your iTunes library: About Windows Migration Assistant - http://support.apple.com/kb/ht4796 - Learn about how to use Windows Migration Assistant to migrate your files from a Windows PC to a Mac.
    Transferring the library as above will connect your i-device to the same library on the new computer even though it is stored on different hardware. You should not see the "erase & sync" prompt, and syncing will preserve game scores and other data on the device.
    As for the 80GB of music in foobar, add that to the iTunes library at some stage by dragging those files to the Automatically Add To  iTunes folder.

  • Is the Dell 3115CN compatible with a Macbook Pro running Mountain Lion? If so, how can I install the drivers and install the printer on my mac?

    I hace a Macbook Pro running Mountain Lion OS.... I need to print from time to time but don't have a new printer to go with my new macbook. Would a 3115CN work with it or no? If so, how can I set it up? Setting up a printer on a mac is a bit different from doing so on a windows machine and I am new to the macworld.
    All help would be greatly appreciated.

    Yes. I'm running this printer from 10.6 through 10.9 and it's worked fine with all versions. Dell released updated drivers a while ago that make it much easier to administer this printer.

  • How can I add "arrow pointers" and text to photos on my mac?

    I take pics for safety inspections and I can edit them in paint on my PC but I need a referral to a good app to do the same for my mac. The arrows I point to the safety issues and usually add a caption so when I take it back to the directors I can show a presentation of the exact safety issues that need fixing. Using photo proof and adding the arrows and caption make it much more professional. But there are so many apps out there I don't want to waste $29.99 for an app if it doesn't work or if y'all know of a better one.
    thanks

    Skitch is one possibility and is free. It has ties to Evernote but I use it and save marked up photos to my laptop without them going to Evernote. http://evernote.com/skitch/

Maybe you are looking for

  • Mac Book Pro - SATA vs FW800 external drives

    I am pruchasing a MBP this week for road editing and I have a few storage questions for those in the know. In the past I have always blindly trusted a single external FW drive to capture, store and edit my projects. Since these jobs would be 5-10 day

  • Advice for placing rotated graphics in a table

    In order to help save some space, I would like to place 4 graphs in a 4 row x 2 column table and have the page in a landscape format (see attached PDF for the desired layout diagram).  What type of cell should be used for the figure titles to get the

  • How to convert .MOD files into .DV for iMovie import

    I am urgently (and desperately) trying to import some .MOD files into iMovie 09 for editing. They were made on a JVC cam, but I only have them on HDD now. I tried renaming files to .avi, but still cannot import them. I used Handbrake to convert to mp

  • Clarification about OCI_FO_REAUTH failover event of TAF

    Hello everyone, Can someone explain my the real meaining of the OCI_FO_REAUTH failover event when we are using TAF? All I found is : "OCI_FO_REAUTH indicates that you have multiple authentication handles and failover has occurred after the original a

  • How to reset users and groups in Server.app?

    Recently after change settings in the Server.app (like turn off/on open directory, delete/add certificates), I got a strange problem: In the users and groups list, it display all local users and groups (looks like system users and groups, about 100 u