How can i buy music off itunes when i forgot the answers to my security questions?
how can i buy music off itunes when i forgot the answers to my security questions?
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.
Similar Messages
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I can't buy music because I don't remember the answers to my secure question
I just wanto know how to have access to my itune store, I can't connect because I don't remember the answers to my security question
Go here
https://iforgot.apple.com/password/verify/appleid
Then reset your password.
Make sure to send the link to your email.
Then from there you can change it.
Also you can change your Question -
I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97600) -
How can I buy music from iTunes?
How can I buy music from Itunes , when I have czech Itunes and there is no offer itunes store for buying music. Could somebody express me, why is impossible for czech itunes to buy music or videos :-(((
If Apple doesn't have an iTunes store available in your country, you can't purchase anything from the iTunes store. In order to purchase content from the iTunes store available in another country, you must have a credit card or payment method with a billing address in that country.
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How can i buy songs off itunes that you can't get on the Canadian version but you can in the u.k. version
I would really like to get these songs (not illegally like most people) because i really like them but they are only in the U.K. or Irish version of iTunes and I'm on the Canadian version
If anyone can tell me how i could possibly get these that would be great thanksOS X is the same no matter where you buy it. You can switch it to Japanese or one of 30 other languages in few seconds via the system preferences.
If you want a Japanese keyboard as well, you can select that when you configure your purchase:
http://store.apple.com/us/configure/MD093LL/A? -
How can I buy music form itunes Italia from the USA?
How can I buy music from Itunes Italia from the USA?
1. Click here and use the form.
2. Apple doesn't have permission to sell it from whoever holds the copyright to it in the USA.
(66658) -
I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653) -
Hey! I forgot the answers to my security questions. AND i need them in order to buy things at the apple store and i tried every answer i could think of that it would be and none are it. How can i reset it an/or get the answes to my questions?
Rescue email address and how to reset Apple ID security questions
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I forgot the answers to my security question, now I can't purchase things on iTunes. How would I be able to change that?
Click here for information. If you can't reset them through the methods described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(94283) -
I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?
You need to go to https://appleid.apple.com and log into your Apple ID account. You can work from there.
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How can I log in to iTunes on my new iPhone if I forgot the answers to my security questions
How can I log in to iTunes on my new iPhone if I forgot the answers to my security questions? I set it up years ago
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77287) -
So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
HT201303 I forgot the answers to my security question, so how i can reset the answers?
I Forgot the answers to my security question, so how i can reset the answers??
Hello Yousef. You need to contact support You can only change your questions/answers if you know the previous ones.
Here's how I contatced them and got my issue reslved:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply. -
how can i reset my Apple ID password if i forgot the answers to my security questions adn my rescue email no longer exists?
You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
HT1725 I forgot the answers for my security questions. How can I have it back?
I forgot the answers for my security questions. How can I have it back?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187)
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